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Help Lightning

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67 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2016

Profile Name

Star Rating

60
7
0
0
0

Help Lightning Reviews

Review Filters
Profile Name
Star Rating
60
7
0
0
0
Juan S.
JS
Juan S.
02/05/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

An impressive tool that helps us solve our clients' problems faster.

The functionality of the tool is as if you were with the client, addressing their problem and trying to solve it, which makes it easier to understand the problem and assist the client.
Verified User in Chemicals
UC
Verified User in Chemicals
02/05/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Great tool for customer support.

The possibility to freeze the image and make annotations in real time.
Norberto C.
NC
Norberto C.
Experienced in SaaS and Technical Support Delivery | Satisfying Software Clients through Outstanding Service | Supporting Teams with Tools, Metrics and Leadership Support
02/05/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great Resource

Very helpful tool for my team and our support folks who work with hospital staff. Some of the staff we work with has limited time and needs quik resolutions to their issues. Help Lightning enables our support folks to quickly see and diagnose issues whih translates to a quicker resolution and happier customer

About

Contact

HQ Location:
Birmingham, AL

Social

@helplightning

What is Help Lightning?

Help Lightning is a technology vendor specializing in augmented reality (AR) solutions designed to enhance remote assistance and collaboration. Their platform enables businesses to connect experts with field technicians or customers through real-time visual guidance, improving efficiency and reducing downtime. Help Lightning's tools leverage video, AR overlays, and intuitive interfaces, making it easier for users to troubleshoot issues and receive support from anywhere in the world. For more information, visit their website at [helplightning.com](https://helplightning.com/).

Details

Year Founded
2016