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Help Lightning

Show rating breakdown
67 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2016

Profile Name

Star Rating

60
7
0
0
0

Help Lightning Reviews

Review Filters
Profile Name
Star Rating
60
7
0
0
0
DW
Donovan W.
11/16/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great use

I love using help lighting because it is a great way to assist customers in helping them resolve their cash recyler issues. You do not have to worry about harvesting data or downloading/paying for anything which gives the end user piece of mind. I also love the draw functions on HL which help guide the customers to the right place.
GD
Gilbert D.
06/05/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Help Lightning

it is of great help to be able to view what our clients are seeing especially since we do customer support on troubleshooting a wide variety of products. Its like almost being in the home and working on the equipment hands on.
Verified User in Mechanical or Industrial Engineering
CM
Verified User in Mechanical or Industrial Engineering
02/22/2024
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review

Right Support at Right Time

Help lightning gives peace of mind as customer data is secure. I like the way it gets connected easily and establish the connection to end user with good video & audio clarity.

About

Contact

HQ Location:
Birmingham, AL

Social

@helplightning

What is Help Lightning?

Help Lightning is a technology vendor specializing in augmented reality (AR) solutions designed to enhance remote assistance and collaboration. Their platform enables businesses to connect experts with field technicians or customers through real-time visual guidance, improving efficiency and reducing downtime. Help Lightning's tools leverage video, AR overlays, and intuitive interfaces, making it easier for users to troubleshoot issues and receive support from anywhere in the world. For more information, visit their website at [helplightning.com](https://helplightning.com/).

Details

Year Founded
2016