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Help Lightning

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67 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2016

Profile Name

Star Rating

60
7
0
0
0

Help Lightning Reviews

Review Filters
Profile Name
Star Rating
60
7
0
0
0
Ulises R.
UR
Ulises R.
02/05/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

This tool has brought a better way of troubleshooting

Drawing features since those help better point out the elements on the video for users to help
AP
Alistair P.
02/05/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A very user friendly remote assistance tool both for your business team and your customers!

Very simple tool to implement for your team. Easy to promote to your customers being that there are no app purchases or sign on requirements. The team at Help Lightning are very supportive and always looking to help you improve your experience regardless of your location and Timezone - great support!
Ana V.
AV
Ana V.
02/05/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent service

The share screen is ideal to guide user.

About

Contact

HQ Location:
Birmingham, AL

Social

@helplightning

What is Help Lightning?

Help Lightning is a technology vendor specializing in augmented reality (AR) solutions designed to enhance remote assistance and collaboration. Their platform enables businesses to connect experts with field technicians or customers through real-time visual guidance, improving efficiency and reducing downtime. Help Lightning's tools leverage video, AR overlays, and intuitive interfaces, making it easier for users to troubleshoot issues and receive support from anywhere in the world. For more information, visit their website at [helplightning.com](https://helplightning.com/).

Details

Year Founded
2016