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Help Lightning
67 reviews
- 1 profiles
- 6 categories
Average star rating
4.8
Serving customers since
2016
Help Lightning Reviews
UC
Verified User in Chemicals
An aplication that helps you saves up time.
I like that I can freeze the image and accurately show how to solve it
UI
Verified User in Information Technology and Services
Good tool, but experience can be better
To be able to assist users through their camera or their screen to help them resolve their issues with a better and interactive guidence
JQ
Juana Q.
Very helpful but I would like to have more than 2 minutes in the screen sharing option
I love the tool for screensharing because I can guide the users properly or I can record the error the user is encountering and sent it to Level 2 teams. Specially for LUCE issues.
About
What is Help Lightning?
Help Lightning is a technology vendor specializing in augmented reality (AR) solutions designed to enhance remote assistance and collaboration. Their platform enables businesses to connect experts with field technicians or customers through real-time visual guidance, improving efficiency and reducing downtime. Help Lightning's tools leverage video, AR overlays, and intuitive interfaces, making it easier for users to troubleshoot issues and receive support from anywhere in the world. For more information, visit their website at [helplightning.com](https://helplightning.com/).
Details
Year Founded
2016
Website
helplightning.comHunting for software insights?
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