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Glia

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87 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.8
Serving customers since
2012
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Glia Reviews

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77
9
1
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AA
Abbas A.
10/15/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great Voice Assistant, No Complaints Yet

|Glia
Voice assistant. We presently use Chat only, however, looking at the demos for voice, the voice assistant has shown the potential to solve a lot of our issues and help the members with ease.
Veronica B.
VB
Veronica B.
Passionately inspiring people to be the best version of themselves.
10/14/2025
Validated Reviewer
Review source: Organic

Great Features for Contact Centers, But Needs More Customization

|Glia
All of the features that allow our contact center to best serve our membership
Verified User in Banking
AB
Verified User in Banking
10/14/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great Automated Responses, But Too Generic

|Glia
I have been a big fan of the live observation and seeing what page people are stuck on or to troubleshoot with them.

About

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HQ Location:
New York, New York

Social

@GliaInc

What is Glia?

Glia is the No. 1 platform for intelligent banking interactions, providing an AI workforce purpose-built for the banking industry — and the only one with a zero-hallucination and prompt injection guarantee for customer and member AI. Trusted by over 700 financial institutions, Glia’s ChannelLess® architecture eliminates the friction of traditional support by unifying voice, digital and AI into a single efficient foundation. With 1,000+ pre-built banking goals and seamless human-to-AI handoffs, we help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits. Our mission is to help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value. Learn more at glia.com.

Details

Year Founded
2012
Website
www.glia.com