Glia

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90 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.8
Serving customers since
2012
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Glia Reviews

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81
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JF
John F.
Enterprise (> 1000 emp.)
10/15/2025
Validated Reviewer
Review source: Organic

Great Team and Screenshare, But Reporting Needs Improvement

|Glia
The people at GLIA are amazing. I have never had a bad experience with someone at the company. Screenshare has always been a game changer for our users.
KB
Kimberly B.
10/15/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Seamless Setup, Enhances Workflow Significantly

|Glia
I love Glia's high-quality technology and its better and easier-to-use recording and analytics functions compared to other options we considered. The setup process was really easy and seamless, which I enjoyed. The AI cortex wrap-up summary has been huge for saving time on documentation, particularly useful for team members with special needs. The automated summaries are a favorite feature, and I'm excited about potentially assisting operators with AI agents. The insights and capabilities it offers as a manager to review team activities easily without manually searching is a significant benefit.
AA
Abbas A.
Manager contact centerMid-Market (51-1000 emp.)
10/15/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great Voice Assistant, No Complaints Yet

|Glia
Voice assistant. We presently use Chat only, however, looking at the demos for voice, the voice assistant has shown the potential to solve a lot of our issues and help the members with ease.

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HQ Location:
New York, New York

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What is Glia?

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs. Glia’s Banking AI operating system is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital — from front office to back office — resulting in decreased operational costs and the Universal Banker model. Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. Learn more at glia.com.

Details

Year Founded
2012
Website
www.glia.com