The customer service! I'm impressed by how quickly my calls are answered and how much patience they show me. I'm relatively new to this software, and the more I use it, the more intuitive it becomes. There has only been one time when the representative and I couldn't find a solution to my problem. He quickly set up a Zoom call with another representative to resolve it.

I like that eZCom Software EDI is easy to use and if anything goes wrong, the customer service is available to help.

I like eZCom Software EDI for its ease of use and responsive customer support. It's straightforward to navigate, making it easy to manage EDI transactions. I appreciate that retailer onboarding and setup are generally smooth and that the application simplifies complex EDI requirements. The customer service team has been very knowledgeable, responsive, and helpful whenever questions or issues arise, which helps us resolve problems quickly and maintain uninterrupted communication with our customers. eZCom also automates document processing, reduces manual entry, improves accuracy, and provides better visibility into orders, shipments, and invoices. It's a very reliable solution that saves time, improves operational efficiency, and helps us meet our customers' EDI compliance requirements.