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Everhelp

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45 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2021

Profile Name

Star Rating

42
3
0
0
0

Everhelp Reviews

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Profile Name
Star Rating
42
3
0
0
0
RC
Rose C.
09/25/2025
Validated Reviewer
Review source: Organic

Finally a support tool my team actually likes using

|Evly
It’s super easy to use and the AI feels really natural. Our customers can finally stop waiting for the responses and get help in a matter of seconds. Even though now it mostly takes over simple questions about orders and shipping we are currently planning on training it to handle return cases as well.
ZZ
zahoranszky z.
09/12/2025
Validated Reviewer
Review source: Organic

Reliable support that handles our busy season rush

|Evly
Evly handles most of our order tracking and shipment questions, which are super repetitive, especially during peak seasons. It’s great knowing that it’s monitoring chats all day and night, so customers get quick answers even when our team is offline.
SR
Sophos R.
09/12/2025
Validated Reviewer
Review source: Organic

Evly Makes Team Collaboration Better

|Evly
As a project manager working with distributed teams, I like how Evly simplifies communication and task tracking. The built-in collaboration tools keep everyone aligned without needing to constantly switch between multiple platforms.

About

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HQ Location:
Warsaw, PL

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What is Everhelp?

Everhelp - your result-as-a-service ecosystem for customer support outsourcing, configuring people, process, and technology to reach the goals you are chasing. Think of us less as a vendor and more as a business partner: you tell us your goal, and we assemble the people, process, and technology setup to hit it. Founded in 2021, we've become a fast-growing secure company with ISO 27001 and PCI DSS certification, ranking #13 on Clutch's Top 100 Fastest-Growing Companies list. Uniting 1,000+ agents across 4 continents, we've delivered over 125 projects for SaaS, eCommerce, fintech, logistics, and hospitality companies. With our proprietary AI technology, our clients automate up to 85% of routine requests, replying in 15 seconds and covering 90+ languages 24/7 across email, chat, and social media channels. Our experience is backed up by numbers: a 96% internal quality score, 83%+ average CSAT, and 76% first contact resolution. Services: ◾Customer support operations ◾Omnichannel support ◾Help desk & technical support ◾Zendesk implementation, migration & audit services ◾Startup support ◾Back-office support We've earned 8 industry awards, including 2026 Outsource Partner of the Year, a Gold Stevie Award for Customer Service Outsourcing Provider of the Year, and a Silver Stevie® Award for Best Use of Technology in Customer Service.

Details

Year Founded
2021