Product Avatar Image

Everhelp

Show rating breakdown
45 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2021

Profile Name

Star Rating

42
3
0
0
0

Everhelp Reviews

Review Filters
Profile Name
Star Rating
42
3
0
0
0
Kamal V.
KV
Kamal V.
12/09/2025
Validated Reviewer
Review source: Organic

They helped us make our support more professional and efficient

We didn’t realize how confusing some of our responses sounded until EverHelp started handling conversations. They rewrote unclear replies, organized information better, and made everything easier for customers to understand. As a result, we get fewer repeat questions because people actually get what they need the first time. Plus, working with them has been very cost-efficient.
Lakshay N.
LN
Lakshay N.
Growth Marketing @CertifyMe
12/08/2025
Validated Reviewer
Review source: Organic

They took care of our voice support setup and the quality is great

The voice-support setup was quick and straightforward, and call quality has been consistently strong. The team communicates clearly, stays calm on calls, and handles customer questions efficiently. It blends into our existing workflow well and requires very little oversight on our side.
Andrew M.
AM
Andrew M.
12/05/2025
Validated Reviewer
Review source: Organic

A big help during a stressful support period

We couldn’t keep up with rapid growth in inquiries while maintaining quality support. EverHelp provided trained agents and managed overflow effectively, ensuring we didn’t miss or delay responses under load.

About

Contact

HQ Location:
Warsaw, PL

Social

What is Everhelp?

Everhelp - your result-as-a-service ecosystem for customer support outsourcing, configuring people, process, and technology to reach the goals you are chasing. Think of us less as a vendor and more as a business partner: you tell us your goal, and we assemble the people, process, and technology setup to hit it. Founded in 2021, we've become a fast-growing secure company with ISO 27001 and PCI DSS certification, ranking #13 on Clutch's Top 100 Fastest-Growing Companies list. Uniting 1,000+ agents across 4 continents, we've delivered over 125 projects for SaaS, eCommerce, fintech, logistics, and hospitality companies. With our proprietary AI technology, our clients automate up to 85% of routine requests, replying in 15 seconds and covering 90+ languages 24/7 across email, chat, and social media channels. Our experience is backed up by numbers: a 96% internal quality score, 83%+ average CSAT, and 76% first contact resolution. Services: ◾Customer support operations ◾Omnichannel support ◾Help desk & technical support ◾Zendesk implementation, migration & audit services ◾Startup support ◾Back-office support We've earned 8 industry awards, including 2026 Outsource Partner of the Year, a Gold Stevie Award for Customer Service Outsourcing Provider of the Year, and a Silver Stevie® Award for Best Use of Technology in Customer Service.

Details

Year Founded
2021