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Everhelp

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45 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2021

Profile Name

Star Rating

42
3
0
0
0

Everhelp Reviews

Review Filters
Profile Name
Star Rating
42
3
0
0
0
Abdullah A.
AA
Abdullah A.
Transforming Communication Services into Scalable SaaS Growth Stories | Marketing Manager at Ad Astra
12/03/2025
Validated Reviewer
Review source: Organic

They helped us bring clarity to support

They made our support performance transparent. Weekly reports are clear and easy to read, and the monthly reviews always come with actionable insights. They even flag recurring issues before we notice them, which helps us fix things faster and stay proactive.
Shah A.
SA
Shah A.
Want to Hit Inbox everytime? | Founder at SendBuzz.io/Uberfox.io | More than a decade of experience in building Marketing softwares
11/27/2025
Validated Reviewer
Review source: Organic

They made our busiest time feel manageable

They jumped in during our busiest season and made an instant difference. The team learned our workflows within days and helped cut average handling time by nearly 40%. They adapt fast, ask smart questions, and don’t need much supervision — you can tell they’ve done this before.
AA
Amine A.
Business Owner
11/26/2025
Validated Reviewer
Review source: Organic

Consistent support across chat, email, and voice

EverHelp brought consistent support across all our channels chat, email, social, and even voice so customers get the same service quality whichever channel they choose. Their team stays aligned across channels and handles everything with the same speed and tone, which boosted our overall customer satisfaction.

About

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HQ Location:
Warsaw, PL

Social

What is Everhelp?

Everhelp - your result-as-a-service ecosystem for customer support outsourcing, configuring people, process, and technology to reach the goals you are chasing. Think of us less as a vendor and more as a business partner: you tell us your goal, and we assemble the people, process, and technology setup to hit it. Founded in 2021, we've become a fast-growing secure company with ISO 27001 and PCI DSS certification, ranking #13 on Clutch's Top 100 Fastest-Growing Companies list. Uniting 1,000+ agents across 4 continents, we've delivered over 125 projects for SaaS, eCommerce, fintech, logistics, and hospitality companies. With our proprietary AI technology, our clients automate up to 85% of routine requests, replying in 15 seconds and covering 90+ languages 24/7 across email, chat, and social media channels. Our experience is backed up by numbers: a 96% internal quality score, 83%+ average CSAT, and 76% first contact resolution. Services: ◾Customer support operations ◾Omnichannel support ◾Help desk & technical support ◾Zendesk implementation, migration & audit services ◾Startup support ◾Back-office support We've earned 8 industry awards, including 2026 Outsource Partner of the Year, a Gold Stevie Award for Customer Service Outsourcing Provider of the Year, and a Silver Stevie® Award for Best Use of Technology in Customer Service.

Details

Year Founded
2021