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Dialpad

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4,846 reviews
  • 3 profiles
  • 16 categories
Average star rating
4.4
Serving customers since
2011
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Dialpad Reviews

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78
Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
05/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Simple VOIP Client with Great AI Meeting Recaps and Flexible Calling

Dialpad is a simple-to-use VOIP client with great AI tools for recapping and summarizing meetings. The website is easy to navigate, and the admin area makes it straightforward to view reports and see real-time user activity. It also offers flexibility in choosing which device you receive calls or texts on.
Alejandra H.
AH
Alejandra H.
05/04/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

All-in-One Communication Hub, but Reporting Needs More Depth

Everything lives in one place. Calls, messages, and support interactions are unified, which removes the need to jump between multiple tools.
Rodeo Isaac D.
RD
Rodeo Isaac D.
Head Coach at Project: Movement
04/30/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

All-in-One Communication Made Easy with Dialpad’s AI Transcription & Analytics

What I like best about Dialpad is that it brings all communication tools—calls, messages, and video meetings—into one platform. It’s easy to use, works across multiple devices, and the AI-powered features like call transcription and analytics really help improve productivity and communication efficiency.

About

Contact

HQ Location:
San Ramon, California

Social

@DialpadHQ

What is Dialpad?

Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.

Details

Year Founded
2011