Firstly, I'd like to call out the support we have had. It's been second to none and we've actually adopted elements of Dealpad's onboarding program into our own. The team generally are hugely responsive and deeply invested in our success and go above and beyond what I've experienced with any other support we've had in other softwares. This is how it's done guys!! We love the product and the potential it has. It's taken a bit of time to get the team using it as a cadence and now they are, the results are impressive. What we can do now that we couldn't before is run a clearly defined process with our buyers that keeps my team in control yet gives the stakeholders we're working with a much nicer experience. The software gets both parties engaged and everyone transparency on where the evaluation is at, so we know how the deal is pacing. We REALLY like the new AI score that tells us the likelihood of the deal closing and what we should do to improve it. This is very slick.

Dealpad filled important gaps in our sales process by giving us a collaborative space to engage with buyers, and is reducing the shuffling of content via email. It gives us an objective way to measure the engagement (and thus the quality) of the potential buyers we are managing. Dealpad shows us what content pieces buyers are most interested in - so we can invest our limited marketing time in the right areas. As a tool - it is truly "additive" to our CRM and overall sales process. Also, and equally important, the Dealpad team is amazingly dedicated to our success. Honestly I've never experienced anything like this level of client support. It's proactive, not reactive, which really has helped move us a long the path of using a new process to engage / collaborate with our buyers. And when we've asked for new features - they provide feedback quickly, and often have the new feature rolled out within a few weeks. They provide great visibility to the overall roadmap also and just recently incorporated AI with a calculated quality score that I am super excited about using moving forward. Finally - their integration with Hubspot is stellar.

The software has given the sales team a process to follow when interacting with buyers, which was lacking in our organization before Dealpad. The capability to consolidate our buyer engagement in one place and bring our buyers into the process has had a positive impact.