What I like most about D·engage is how straightforward it makes campaign creation and management. I mainly use it for push notifications and marketing campaigns, and the interface makes it easy to move through campaign setup, audience selection, personalization, and execution without making the process feel overly technical. Having previously used CleverTap, I find D·engage more intuitive for routine campaign activities. The workflow feels structured and user-friendly, which allows me to spend less time navigating the platform and more time focusing on campaign messaging, customer communication, and overall strategy. The integration experience has also been smooth from my perspective. D·engage fits well into the broader marketing workflow and makes it easier to work with customer data and campaign-related processes without creating unnecessary operational complexity. In terms of performance, the platform feels responsive and reliable during regular campaign execution. Pages and campaign steps load smoothly, and I have been able to manage campaigns without the workflow becoming slow or difficult to navigate. From a value and ROI perspective, the biggest benefit for me is the time saved during campaign preparation and execution. By reducing complexity and making routine tasks easier to manage, D·engage allows me to work more efficiently and focus more of my time on campaign quality, personalization, and customer engagement. Zeki AI further improves the experience by making campaign workflows feel more guided and accessible, particularly for users who may not have advanced technical expertise. Overall, onboarding has been a positive experience as well. The platform feels easy to explore without needing constant technical assistance, which is especially helpful for users who manage campaigns but aren’t deeply technical.

The platform delivers a great user experience, making it easy to build and manage multi-channel campaigns from a single place. Its integration with CRM systems is seamless, allowing customer data to flow smoothly across tools without manual work. Customer support has been brilliant, with the team answering all technical questions thoroughly and promptly. Onboarding was effortless too, thanks to training materials that are clear and easy to follow. On top of that, the built-in Zeki AI adds real value, particularly for audience segmentation.

It helps our company communicate with customers through email, SMS, push notifications, WhatsApp, in-app messaging, and personalized campaigns.