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Cyara

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4.8 out of 5 stars
53 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.8
Serving customers since
2006
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Cyara Platform

53 reviews

Accelerate CX testing, increase quality across digital and voice channels, and assure omnichannel customer journeys end-to-end.

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Cyara Reviews

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Star Rating
46
7
0
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0
Mohini G.
MG
Mohini G.
IT Infrastructure Manager at HCLTech | Cloud & Network Operations | ITIL Certified
09/01/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cyara powers trust for organizations in their Automated CX & IVR testing journey.

|Cyara Platform
Automated CX Testing tool from Cyara has improved our testing of customer communication flows. Cyara’s biggest benefit is that we no longer have to rely as heavily on manual testing of IVR and conversational flows. Having automated test scenarios allows us to quickly validate call journeys, failures and changes before pushing to production.
Anvi M.
AM
Anvi M.
Quality Engineer | Manufacturing Quality Control Specialist
08/30/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cyara Streamlines IVR QA by Rerunning Critical Call Scenarios Fast

|Cyara Platform
For me the largest benefit is eliminating having to manually run the same IVR flows over and over again. We have a ton of call paths, transfers, and menu options. Manually doing it all can get tiresome fast. With Cyara I'm able to simply rerun my critical scenarios after a change, then investigate where the failure occurred. It cuts down on QA time significantly.
Priya P.
PP
Priya P.
Frontend Developer | React.js & JavaScript Specialist | Building Responsive Web Applications | UI/UX Focused Developer
08/26/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cyara Makes Automated Regression Testing Clear and Reliable

|Cyara Platform
I use Cyara daily to mimic how real users navigate, validate our conversational chat widgets, and stress test how our frontend UI handles load fluctuations and edge case scenarios. What I love most is the ability to run automated regression tests with crystal clear failure insights. I can immediately see if a change caused a conversational failure, validate API response passoffs, and debug UI flow issues before deploying to staged or production environments.

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HQ Location:
Redwood City, California

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@cyara

What is Cyara?

Cyara is a leading provider of customer experience testing and monitoring solutions. The company specializes in ensuring the quality and performance of customer interactions across various channels, including voice, chat, and digital platforms. With its comprehensive suite of tools, Cyara helps organizations design, test, and optimize their customer journeys, enabling them to deliver exceptional service and enhance customer satisfaction. For more information, visit their website at https://cyara.com.

Details

Year Founded
2006
Website
cyara.com