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Cyara

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42 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.7
Serving customers since
2006
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Cyara Reviews

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Profile Name
Star Rating
35
7
0
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Verified User in Insurance
AI
Verified User in Insurance
04/03/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great way to test your voice and chat

Ability to built models, creat test scripts from those and speed up and make pipelines optimized.
May - Ampawan N.
MN
May - Ampawan N.
Consultant, Application Suite Quality Engineer at Nationwide
04/03/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Great IVR and NLP testing tool

Ease of use and nice UI. Solid functionality and fit for our team IVR testing and Natural Language functional and regression testing.
EG
Ed G.
Production Application Management Engineer, Intermediate at Blue Shield of California
04/02/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

A must for monitoring end users and vru

For Pulse, it monitors from outside your environment so you get a true customer experience. For ResolveAX, it gives you agent data from what mic they are using to MOS score.

About

Contact

HQ Location:
Redwood City, California

Social

@cyara

What is Cyara?

Cyara is a leading provider of customer experience testing and monitoring solutions. The company specializes in ensuring the quality and performance of customer interactions across various channels, including voice, chat, and digital platforms. With its comprehensive suite of tools, Cyara helps organizations design, test, and optimize their customer journeys, enabling them to deliver exceptional service and enhance customer satisfaction. For more information, visit their website at https://cyara.com.

Details

Year Founded
2006
Website
cyara.com