Content Guru provides a great solution for cloud-based telephony, they lead the way in IVR and multi-media systems, giving SMS, Voice, Email, Social media, and CRM light solutions that are always innovating their patform The Support and service are of a very high level, they are constantly adding new capabilities and functions, proactively offering new solutions and highlighting areas of improvement via Forum days The system is reliable and always available for our customers and staff Innovation across the board using the latest technology and AI, call transcription, summary and agent assist driving performance improvements

We had an exceptional engagement from implementation of Storm all the way to go live. Support team, training, account managers have been really supportive and stepped up to our expectations in Higher Education. We have now a product which we can hugely rely upon and support to move this service from Content Guru is really positive. We used Storm for our Clearing operations, and it has been very well received by the users.

Broad feature set across voice and digital channels. Granular real time and historical reporting suite. Opportunities for automation and contact deflection. Evolving suite of AI functions including real time transcription and summarisation and agent assist capabilities.