CIQ provides a fast, intuitive overview of key metrics, making it easier to support trading activities on Amazon. The integration of an internal taxonomy has been particularly valuable, allowing us to analyze data using our own definitions rather than relying solely on Amazon’s, which are not always accurate. We also benefit from regular calls with our dedicated point of contact, who brings deep expertise in both the tool and Amazon, consistently offering actionable insights. As a result, this tool has become our primary resource each day for quickly identifying priority areas and driving focused action.

The support team is both fast and reliable, consistently providing quick turnaround times. They are also flexible and able to handle ad-hoc requests whenever needed.

I love how collaborative CommerceIQ is when it comes to both organizing and analyzing data. My partners at CIQ meet with me every couple of weeks to show me new ways of working, and when I bring them suggestions for product features that may not exist they often take those ideas and start working to bring them to life. The team's depth of expertise is always astonishing, and the tools they provide set me up remarkably well. I especially enjoy the fact that they give me data that isn't so easy to get directly from Amazon - like market insights and share data, which gives me an extremely comprehensive view of the competitive landscape. I've been so impressed with CIQ that I've become a life long advocate, and I consider myself extremely fortunate to have such a partner in managing what many would consider an incredibly complex and ever evolving business - that being business with Amazon. Without CIQ, I don't know that I'd be having as much success as I've enjoyed over the past year - in fact, I know I wouldn't! Hardly a day goes by that I don't find myself logging into CIQ to solve some kind of problem - whether it be a quick in and out, or an hours-long deep dive. Regardless, I take great comfort knowing CIQ is there for me whenever I need and to whatever extent.