CommerceIQ is a great tool for monitoring Amazon 1P performance. The dashboard makes it easy to identify KPI changes so that we can quickly pivot to changing needs of the business. The plug-in extension for Amazon.com is very helpful, providing SKU level metrics for sales performance and fulfillment including ordered sales, on-hand inventory, pricing ladnscape, and conversion changes. The Customer Success team is incredibly supportive, they take time to understand the business and provide tailored insights for our market. They are always working on improving the platform and creating relevant reports.

CommerceIQ provides the most data on our Amazon business than I've ever used. I can provide quick answers to ad-hoc questions from my leadership, I can track every key eCommerce metric, and I can gain more insights to improve our sales on Amazon. CommerceIQ has also provided great tools and processes for disputing Amazon charges and shortage deductions. We also can monitor for defects with our product detail pages on Amazon. We can track PO Fill Rates and determine which products are impacting that KPI. CommerceIQ has been a great partner, making improvements and adding features from my feedback.

I like the environment and user-interface. It's straightforward and accessible and loads tons of information quickly. Whether you want units, revenue, or market share, it's able to adjust views and reports on the fly. I also like the open-source feel and nature of the software that the managers of the tool ask you how you want to use the tool and then they build your interface to meet your needs.