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CloudTalk

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1,849 reviews
  • 1 profiles
  • 9 categories
Average star rating
4.4
#1 in 1 categories
Grid® leader
Serving customers since
2016

Profile Name

Star Rating

1169
576
74
13
17

CloudTalk Reviews

Review Filters
Profile Name
Star Rating
1169
576
74
13
17
Verified User in Construction
IC
Verified User in Construction
07/24/2026
Validated Reviewer
Review source: Organic

Reliable Call Quality and Helpful Call-Management Features

call quality, and helpful call-management features.
Julian M.
JM
Julian M.
Product Management
07/17/2026
Validated Reviewer
Review source: Organic

Ideal for Small Teams with Quick Setup, Enhances Lead Generation

I like that CloudTalk helps us when we're understaffed. We're not a big company, so it's great to have an AI voice agent that can pick up calls at any time of day. We don't miss calls when people are in meetings. It was very easy to set up, quite quick, and you don't have to be technical.
KS
Kamil S.
07/08/2026
Validated Reviewer
Review source: Organic

Quick, Well-Trained Support and a Brilliant, Smooth Dialer UI

First of all the support is quick to get to their customer support staff is well trained and so many great people in them. Second the dialer is smooth, the UI of the whole dashboard and dialer is brilliant.

About

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HQ Location:
New York

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What is CloudTalk?

Smart cloud-based contact center solution. With CloudTalk, you can deliver exceptional customer support to your clients. Whether you employ several busy agents or handle phone calls rather rarely, CloudTalk will fully adapt to your needs and size of your business. The only thing you need is internet access. Integration into your existing helpdesk, e-commerce or CRM solutions, international phone numbers and many other features of a first-class call center will make your work more efficient and boost satisfaction of your clients.

Details

Year Founded
2016