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Call Center Studio

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101 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.8
Serving customers since
2018

Profile Name

Star Rating

90
8
3
0
0

Call Center Studio Reviews

Review Filters
Profile Name
Star Rating
90
8
3
0
0
Grace O.
GO
Grace O.
06/24/2026
Validated Reviewer
Review source: Organic

Call Center + Chat in One Place Makes Reporting and Decisions Easier

Having both call center functionality and chat in one place makes everything easier, especially when it comes to reporting and making decisions.
AB
Ammar B.
06/23/2026
Validated Reviewer
Verified Current User
Review source: AI Assisted Review

Voice AI and Cloud-Native Platform Revolutionized Our Call Center

The Voice AI virtual agent is a true game changer, instantly resolving routine customer requests like tracking, billing, and service updates. Intelligent routing connects customers to the right specialist with full interaction history, and the cloud-native platform easily handles hundreds of concurrent calls with no holds. The impact on efficiency, customer satisfaction, and key metrics has been dramatic.
Ahmad B.
AB
Ahmad B.
04/30/2026
Validated Reviewer
Verified Current User
Review source: G2 invite

Anywhere Access via Browser: A Truly Flexible Cloud-Based System.

It’s a cloud-based system that can be accessed from any device using only a web browser.

About

Contact

HQ Location:
Chicago, Illinois

Social

@CCS4CX

What is Call Center Studio?

Call Center Studio is a cloud-based call center software that offers scalable and flexible solutions for customer support and communication needs. Designed to streamline operations and enhance customer interactions, the platform can be easily integrated with existing systems and is suitable for businesses of all sizes. Some of its key features include omnichannel support, intelligent call routing, real-time analytics, and workforce management tools. By leveraging the power of the cloud, Call Center Studio enables organizations to manage customer interactions more efficiently and improve their overall service quality.

Details

Year Founded
2018