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Avenue

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2020

Profile Name

Star Rating

29
1
0
0
0

Avenue Reviews

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Profile Name
Star Rating
29
1
0
0
0
Joe S.
JS
Joe S.
10/18/2023
Validated Reviewer
Verified Current User
Review source: Organic

Avenue + Product Operations = Peace of Mind

The integrations Zendesk and Slack are my favorite parts of Avenue. It allows for comment syncing across different platforms, so each team can stay aware of all issues but also remain in their native tools. The internal notes feature in Avenue tickets also adds a layer of clarity, which is particularly beneficial during complex issue resolution (and good for referencing my own notes when we get to our monthly business reviews and I need to pull specific examples)
Gus G.
GG
Gus G.
10/17/2023
Validated Reviewer
Verified Current User
Review source: Organic

Avenue: A Proactive Solution for Operations Efficiency

As an engineer, I appreciate Avenue’s webhook monitors. The ability to trigger alerts based on a webhook is super useful. I also find the customization feature beneficial, especially being able to send communications to our customers through our email marketing tool, customer.io.
Verified User in Insurance
AI
Verified User in Insurance
10/05/2023
Validated Reviewer
Verified Current User
Review source: Organic

Backstop for an ops org

- Aware of problems as they arise, versus upon the next dashboard sweep - Ability to assign problems to involved parties so that they're notified ASAP and can get started on a resolution - Easy to implement / integrates with most of our tech stack - Incredible customer support

About

Contact

HQ Location:
New York, New York

Social

@UseAvenue

What is Avenue?

Avenue is a data observability platform that helps companies monitor and analyze their data in real-time. Our platform allows users to create monitors that track specific events or conditions in their data warehouse using SQL or other database types (like Airtable or Google Sheets). Monitors generate signals, which are like tickets or individual units of work, representing a single row of data from our customers' databases. These signals can be used to trigger notifications, create incidents for tracking progress and state, and can be sent to various subscriber destinations such as Slack, SMS, Email, etc. Avenue integrates with popular tools like Slack, Zendesk, and Customer.io to help users receive alerts and execute workflows seamlessly. With Avenue, operations teams can easily monitor important business events and take proactive actions based on the insights gained from the monitored data.

Details

Year Founded
2020
Website
www.avenue.app