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Avenue

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30 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.9
Serving customers since
2020

Profile Name

Star Rating

29
1
0
0
0

Avenue Reviews

Review Filters
Profile Name
Star Rating
29
1
0
0
0
Verified User in Computer Software
AC
Verified User in Computer Software
09/14/2023
Validated Reviewer
Review source: Organic

Much better than refreshing dashboards

Avenue lets our team tackle tasks proactively instead of waiting for issues to bubble up. We set up monitors for customer success that tell us when someone is at risk of churn or having trouble onboarding. Our customer success team gets instant alerts with playbooks on how to resolve each issue.
Ilona M.
IM
Ilona M.
Central Ops @ Blank Street
09/13/2023
Validated Reviewer
Verified Current User
Review source: Organic

The tool for scaling brick&mortar operations

What impresses me most about Avenue is the way it seamlessly addresses the intricacies and challenges of managing operations for a rapidly expanding, brick-and-mortar franchise like Blank Street. Ability to structure communication, streamline issue reporting, and enhance operational oversight - all from a unified platform, has been very beneficial. Especially noteworthy is the mobile-device friendly interface that empowers our general managers to file tickets on-the-go, catering to the fast-paced nature of our business.
Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
09/13/2023
Validated Reviewer
Verified Current User
Review source: Organic

Avenue lets us provide better support for patients

What really stands out about Avenue is how it alerts us about issues quickly. This saves us time and lets us fix problems before they become bigger. Also, Avenue works seamlessly with the other tools we use, which makes things a lot easier for us.

About

Contact

HQ Location:
New York, New York

Social

@UseAvenue

What is Avenue?

Avenue is a data observability platform that helps companies monitor and analyze their data in real-time. Our platform allows users to create monitors that track specific events or conditions in their data warehouse using SQL or other database types (like Airtable or Google Sheets). Monitors generate signals, which are like tickets or individual units of work, representing a single row of data from our customers' databases. These signals can be used to trigger notifications, create incidents for tracking progress and state, and can be sent to various subscriber destinations such as Slack, SMS, Email, etc. Avenue integrates with popular tools like Slack, Zendesk, and Customer.io to help users receive alerts and execute workflows seamlessly. With Avenue, operations teams can easily monitor important business events and take proactive actions based on the insights gained from the monitored data.

Details

Year Founded
2020
Website
www.avenue.app