Atlassian
31,875 reviews
- 33 profiles
- 47 categories
Average star rating
4.4
#1 in 30 categories
Grid® leader
Serving customers since
2002
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Atlassian Reviews
YK
Yusuf Mustafa K.
𝖜𝖊 𝖊𝖓𝖆𝖇𝖑𝖊𝖘 𝖞𝖔𝖚 𝖙𝖔 𝖌𝖊𝖙 𝖞𝖔𝖚𝖗 𝖇𝖚𝖘𝖎𝖓𝖊𝖘𝖘 𝖚𝖕 𝖆𝖓𝖉 𝖗𝖚𝖓𝖓𝖎𝖓𝖌 𝖎𝖓 𝖙𝖍𝖊 𝖈𝖑𝖔𝖚𝖉Powerful and flexible platform for IT service management
Jira has helped our team standardize and streamline our support operations. I appreciate how flexible it is for setting up workflows, automations, custom fields, and SLAs that align with different business requirements. The service portal is straightforward for users to navigate, and its integration with other Atlassian products makes collaboration much smoother across the team. While there’s a learning curve at the start, once it’s configured properly it becomes a dependable platform for managing day-to-day service requests and broader operational processes.
SK
Saurav K.
MERN stack | IIIT Gwalior'23User-Friendly UI That Makes Time Tracking and Ticket Management Easy
Jira is very useful for managing time and tracking tickets and work, including logging time. JIRA’s user-friendly UI really stands out compared with competitors like Microsoft ADO, etc.
UI
Verified User in Information Technology and Services
Great Sprint Boards and Bulk Ticket Moves, but PR Linking via Integrations Needs Work
The ability to maintain swim lanes, and the tickets on Sprint boards, and the ability to bulk move the tickets around on the board and across users.
About
What is Atlassian?
Atlassian unleashes the potential of every team. Our software development, service management, and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide - including NASA, BMW, Kiva, Deutsche Bank and Dropbox - rely on our solutions to help their teams work better together and deliver quality results on time. Learn more about our products, including Jira, Confluence, and Jira Service Management, at https://atlassian.com.