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AskNicely

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1,050 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.7
Serving customers since
2014
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AskNicely Reviews

Review Filters
Profile Name
Star Rating
939
96
9
2
4
LY
Lisa Y.
11/20/2025
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Affordable Feedback Tool with Excellent Customer Service

I love how affordable AskNicely is, which makes it a budget-friendly option without compromising on quality. The excellent customer service really stands out to me; it's comforting to know that help is readily available when needed. The AI chat features are a highlight as they streamline the process of gathering feedback, allowing us to easily obtain detailed insights from our customers. These features are invaluable as they dig deeper into customer satisfaction levels, providing detailed reasons behind their feedback. Additionally, the initial setup of AskNicely was straightforward and painless, thanks to the efficient assistance of our customer success manager.
Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
10/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Super Easy to Use with Streamlined Automation

Very easy to use product. Automated steps etc make everything so straight forward :o )
IE
Ifeoma E.
Operational Supervisor at PadUp Creations
10/20/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Efficient Feedback Collection, But Needs Better Customization and Reporting Speed

AskNicely makes the process of consolidating or gathering customer information more efficient. The program helps us survey or monitor our users through mobile apps, emails or even websites AskNicely seamlessly connects with multiple platforms including Slack, Salesforce and HubSpot. The feedback we collect from AskNicely are actionable and useful We also capture sentiments from all users, more so our clients and their ideas

About

Contact

HQ Location:
Portland, OR

Social

@asknicely

What is AskNicely?

AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone. Now copy and paste that picture across your entire frontline workforce and see them smile, just like your customers will :)

Details

Year Founded
2014