AskNicely
1,050 reviews
- 1 profiles
- 5 categories
Average star rating
4.7
Serving customers since
2014
AskNicely Reviews
BL
Brandon L.
Empowers Honest Feedback, Needs Better Shout-Out Simplicity
I like the quick response from AskNicely, which allows customers to be honest and truly express how they feel about our service. The format makes it easy for them to fill out, without worrying about hurting someone's feelings. It's easy to understand and navigate, making the setup extremely easy. Also, Aston Ashley has been a tremendous help.
PG
Pablo G.
Connector, facilitator, problem solver.Effortless NPS Surveys with an Intuitive Interface
I like AskNicely because it's very easy to use and has a friendly interface. The surveys are easy to create and edit, enabling me to use a single survey with minor modifications for different customers and gather all the information I need. The UI is intuitive, making it straightforward to add contacts and manage surveys.
CL
Cameron L.
Effortless to Use with Powerful Analysis Options
It is really easy to use. There is a lot of depth and a huge suite of options to refine, compare, contrast etc if you are looking for deep analysis but also a really nice simple interface showing core information if you want to use it simply or as a department manager
About
What is AskNicely?
AskNicely is the world's first customer experience coach that fits in your pocket. Imagine a frontline staff member knowing how well they're delivering for each customer they serve and getting recognition or coaching in the moment to motivate performance for the next customer - all from their phone. Now copy and paste that picture across your entire frontline workforce and see them smile, just like your customers will :)
Details
Year Founded
2014
Website
www.asknicely.com