Slingshot by WorkWave is a comprehensive 24/7 call center and lead response solution tailored for home service providers. It enables businesses to engage with customers across multiple communication channels—including phone, text, email, chat, and web leads—ensuring prompt and effective interactions at any time. By integrating with existing CRM systems, Slingshot's trained agents can qualify leads, close sales, and schedule appointments, helping companies convert more leads into loyal customers.
CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an engagement. Agents are able to self coach and benefit from in-the-moment customer sentiment analysis. No longer will overwhelmed managers have to re
The Genesys Cloud EX™ solution is designed to help companies support their workforce with technology that improves their overall experience. You’ll have access to more accurate forecasting and scheduling, which addresses your employees’ desires for better balance between work and life commitments. It also enables you to support remote, hybrid and office-based work.
Evateck is dedicated to offering tech firms and online business effective and dependable outsourced support services. In our commitment to maintaining the highest standards of quality, we currently onboard only TWO clients each month. Whether you require a dedicated phone line or an advanced CRM system, we are equipped to meet these needs. Along with these specific solutions, we offer a comprehensive support package tailored to your requirements.
Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human
Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:
The AI Assistant That Recommends Content Navless greets your buyers with relevant content, everywhere: on your website, inside LLMs, and beyond. Today's buyer wants to learn more before talking to sales, and click less to find what they're looking for. Navless helps brands push the right content, to the right personas, at the right time - across every channel. Our vision for a "navless" world: We are guided by the belief that people shouldn't have to navigate to find content. Instead, content sh
Elite360 is an all-in-one sales and marketing platform designed to streamline business operations by integrating over 30 essential tools into a single, user-friendly system. Tailored for coaches, consultants, agencies, and course creators, Elite360 eliminates the need for multiple disparate software solutions, enabling users to work more efficiently and cost-effectively. Key Features and Functionality: - Funnel & Website Builder: Create unlimited funnels and websites using over 300 pre-bui
MEGA for Business is a secure cloud storage and collaboration platform tailored for organizations seeking robust data protection and efficient team communication. It offers end-to-end encryption, ensuring that only authorized users can access stored and shared files. The platform supports real-time synchronization across Windows, macOS, and Linux systems, facilitating seamless collaboration. Administrators have comprehensive control over user management, including the ability to add or remove te
Social Walls is a dynamic platform designed to aggregate and display real-time content from various social media channels, including Instagram, Twitter, Facebook, TikTok, and YouTube. By seamlessly integrating user-generated content (UGC into events, websites, and digital displays, Social Walls enhances audience engagement and amplifies brand presence. Its AI-powered moderation and filtering features ensure that only high-quality, relevant content is showcased, providing a polished and interacti
Webdew is a power-packed team of creative minds skilled in Video Marketing services. From research to creating a strategy to execution, we cater to every corner of your video marketing needs. We at Webdew aim to help you achieve your goals and make you look like a ROCKSTAR!!!
NetExplorer is a French software company specializing in secure online file sharing, storage, and collaborative solutions for businesses. Founded in 2007, NetExplorer offers a cloud-based platform that enables organizations to manage the entire lifecycle of their documents, accessible from anywhere, while maintaining stringent security standards. The company provides a comprehensive suite of applications, including web interfaces, synchronization software, mobile applications, network drives, an
OvationCXM is the leading AI-infused CXM platform that helps companies achieve higher revenue and lower support costs by orchestrating customer journeys, partner ecosystems and AI to operate more efficiently and effectively. Connect experience and operational customer data to enable shared visibility and collaboration across your ecosystem and improve service governance. Unlock AI-enriched insights using your rich trove of unique customer data for real-time CX impact and eliminate data and visib
Trimble Connect is a new way for designers, builders, owners and operators to collaborate, share and view project information. It is based on GTeam, the ground-breaking collaboration platform developed by Gehry Technologies.