Products

Synthetix’s intelligent knowledge base software, Knowledge: For Your Team empowers your agents whilst fuelling your digital customer service channels. With one centralised source of knowledge that is simple to use and update, providing customers with the right information – whether that be through self-service or direct – is efficient and always consistent. With their own integrated knowledge base that recommends articles based on what they’re typing and decision tree technology that pro

OPC Business Support is a comprehensive Business Process Outsourcing (BPO provider offering a diverse array of services designed to enhance operational efficiency and drive business growth. With a focus on leveraging state-of-the-art technologies, OPC delivers tailored solutions to meet the unique needs of each client. Key Features and Functionality: - Software Development: Custom solutions catering to various business requirements, ensuring seamless integration and scalability. - Systems Adm

DRS CSV to vCard Converter is the best software that can help users to convert Excel CSV files to VCF File format. The tool has a capability to convert CSV contacts to latest vCard versions which includes vCard version 2.1, 3.0 and 4.0. The software is compatible with all the CSV files created in MS Excel, LibreOffice, Text Editor, OpenOffice, Google CSV, etc. The software offers users to preview the selected CSV files. The software allows users to save contacts as blank contacts. It offers you

Bitnami's LAMP Stack is a comprehensive, ready-to-use development environment that integrates Linux, Apache, MariaDB, and PHP. Designed for developers seeking a streamlined solution, it simplifies the process of building and deploying PHP-based web applications by providing a pre-configured platform that is consistent across various operating systems and cloud environments. Key Features and Functionality: - Pre-Configured Environment: Includes essential components such as Apache Web Server, Ma

LeggUP is a professional coaching and mental wellbeing platform delivered to enterprises as an employee benefit. Combining world-class coaches, proprietary science-backed assessments, and self-paced development, we help HR leaders unlock their organization's potential with our easy, affordable, and scalable software program.

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

Arkis is a platform designed to fix the 4 dreaded contact center perils and elevate agent performance to the next level.

AVDOR CIS is a call & screen recording solution for businesses, enterprices, call and contact centers; suitable for diverse telephony infrastructures. 100% integration with leading PBX switches: Cisco, Avaya, Genesys, Speakerbus, Mitel, AudioCodes, SIPREC, NEC, Panasonic, Huawei and others. Crystal Quality by Avdor CIS provides management of recordings of all types (call centers, contact centers, telephony, mobile phones, screen capture, SMS, Skype for Business and more) using a simple,

The #1 whistleblowing system for organizations using Google Workspace or Microsoft 365. Trusted, secure and easy to use.

The PacketFabric Connectivity Cloud removes all the network barriers to realizing your business goals, without compromising mission-critical requirements.

Mobilunity BPO provides a wide range of IT, marketing and recruitment services. We help businesses find experts to help organize and streamline many of their processes. Among our services you can find customer care, SaaS support, ecommerce support, SEO services outsourcing, sales outsourcing, HR services, virtual assistance and much more. Our company was founded in 2010 and during our work we managed to create a team of people who perfectly know their job and can find the best employees, who

Bayonet is a first-of-its-kind sales prospecting tool designed specifically for Sales professionals selling cybersecurity products and services. Effectively, a lead-generation platform, Bayonet features hundreds of thousands of qualified leads — compromised companies around the world with active vulnerabilities that can be converted into customers. Bayonet accelerate sales prospecting by: - Finding customers that need your solutions in seconds. - Filtering prospects to match your qua

The productivity and inbound call management solution.Absorb 100% of the requests Unlimited pickup Our virtual voice agents greet your customers immediately, regardless of call volume, 24/7. Reecall identifies the contact and the reason for the call, in natural language.

Courtesy Connection provides property management answering service software for the multifamily, student, affordable, and senior housing verticals of property management. Core features include a customizable missed call forwarding phone tree, real-time call routing, voicemail transcription, voicemail translation, portfolio reporting, mobile apps, and much more.

Nural Service is an automated customer service CRM software you can rely on. Optimize your after-sale features with an eagle’s eye view of your service operations on our dashboard. This helps you drive an efficient mechanism for Customer Relationship Management. And that’s just the tip of the iceberg.

HCL IntelliService is a service intelligence platform that transforms customer service into customer success. The platform supports many connectors that ingest data across customer relationship management, sales force automation, enterprise service management, emails, and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as Cognitive Search, Conversational AI, Workflow Automation, and Augmented Analytics to provide a game-changing

Jet Interactive's Business Phone System is a comprehensive, cloud-based communication solution designed to meet the diverse needs of Australian businesses. Leveraging Australia's largest 100% cloud network, it offers scalable and flexible telephony services suitable for organizations ranging from small enterprises to large corporations. The system ensures high-definition call quality with minimal latency, thanks to its Australian-based infrastructure. Key Features and Functionality: - Scalabi

Smiddle Agent Scripting is a software, allowing to create and implement the scenarios of communication with Customers for Contact Center agents.

Privacy due diligence software for verifying legal compliance of third-party data providers.

Telephony automaton software for the Windows 2000 & NT platforms.