Parlance is an auto attendant software that uses natural language processing to enable spoken navigation of a voicemail network. Parlance Operator Assistant helps your operators to handle a high volume of calls & provide a greater level of service for callers.
Sounding Board helps your leaders reach their potential - through tech-enabled, outcome-driven leadership coaching.
The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.
Brekeke Contact Center Suite (CSS) is a collection of software for building a hosted call center/contact center system.
Infinite Media is a leader in the design and development of online, classroom, training video, and blended learning programs with a proven and successful track record in delivering a complete range of learning solutions.
Without any technical knowledge, activate your company standard in 3 minutes and manage your customer calls like a pro
Fortify 1's CSRM, simplifies how businesses demonstrate holistic cybersecurity risk management from front-line technical defenses to non-technical requirements such as governance and oversight.
Pronexus VBVoice, Interactive Voice Response (IVR) enables fast development of feature-rich inbound and outbound IVR solutions that cut costs, improve customer service and streamline internal processes. The GUI-based VBVoice toolkit is complemented by powerful programming capabilities.
Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity.
Interconnect Business Suite TIBS provides effective management of relationships with counterparties: international and local telecom operators, service providers, content providers, roaming partners, corporate clients, virtual operators and other entities involved in the core business of a telecom operator.
The mindWireless Mobile Intelligence Portal enables better mobile management across the enterprise from employees to mobile managers and beyond. You get a secure, customized portal that works to optimize your mobile program at every level.
icall suite provides call logging and call reporting for real-time analytics delivered via the cloud.
InterfaceAI builds smart conversational banking products based on state-of-the-art Artificial Intelligence (AI) and Natural Language Processing (NLP) technology to make banking operations strikingly efficient and economical.
Enghouse Networks In-network Cloud Recording offers service providers value-added recording, quality management, and analytics solutions to run alongside services such as Cloud PBX, UC, contact center, or SIP trunking.
Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.