Products

Humach is custom cloud-based software for call centers.

WinCall Call Accounting tracks all calls from all PBXs, SIP VoIP, Virtual PBXs (includes ShoreTel, Cisco, Avaya, and legacy systems).

IVR Studio is extensible and allows integration with existing websites and custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique business needs.

PABXSoft is a software provides business managers with the information to improve customer service, raise performance standards, identify fraud, and cut operating costs.

Parlance is an auto attendant software that uses natural language processing to enable spoken navigation of a voicemail network. Parlance Operator Assistant helps your operators to handle a high volume of calls & provide a greater level of service for callers.

Sounding Board helps your leaders reach their potential - through tech-enabled, outcome-driven leadership coaching.

The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.

Voxjar is a call recording software that helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.

Brekeke Contact Center Suite (CSS) is a collection of software for building a hosted call center/contact center system.

Infinite Media is a leader in the design and development of online, classroom, training video, and blended learning programs with a proven and successful track record in delivering a complete range of learning solutions.

Optimize your customers value with an interactive voice responder, increase sales and revenue thru the phone before redirecting customers to call centers.

Without any technical knowledge, activate your company standard in 3 minutes and manage your customer calls like a pro

Automatic caller authentication.

Fortify 1's CSRM, simplifies how businesses demonstrate holistic cybersecurity risk management from front-line technical defenses to non-technical requirements such as governance and oversight.

Pronexus VBVoice, Interactive Voice Response (IVR) enables fast development of feature-rich inbound and outbound IVR solutions that cut costs, improve customer service and streamline internal processes. The GUI-based VBVoice toolkit is complemented by powerful programming capabilities.

Mekashron Call Center transforms your call center and business operations with powerful telemarketing, CRM and billing capabilities that manage all your customer interactions in an integrated, consistent manner that accelerates growth and dramatically increases productivity.

Interconnect Business Suite TIBS provides effective management of relationships with counterparties: international and local telecom operators, service providers, content providers, roaming partners, corporate clients, virtual operators and other entities involved in the core business of a telecom operator.

The mindWireless Mobile Intelligence Portal enables better mobile management across the enterprise from employees to mobile managers and beyond. You get a secure, customized portal that works to optimize your mobile program at every level.

icall suite provides call logging and call reporting for real-time analytics delivered via the cloud.

VXPulse is a network monitoring software used to monitor and manage the infrastructure responsible for your VoIP quality.