Products

A cloud software which dials automatically from the numbers listed and transmit calls only with recognised human voice. Numbers detected to be busy, voice mailed, unanswered or disconnected are shortlisted via softwarealgorithm and are dialled again some other time. This Automated calling dialer not only predicts the correct time of calling from agentside but also saves their time with number dialling process. Predictive Dialer software helps you to analyse the rate of calls connected as well cl

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existing portfolio.

Contact centers have one of the highest staff rotation rates in the industry and one of the lowest age averages. In this scenario, creating a mechanism that motivates and promotes employee loyalty is very important. Gamification is a tool to shape behaviors, develop skills and drive outcomes – making work more appealing, motivating and fun while still trying to meet company goals. OneContact Gamification is available stand-alone via web browser or customizable mobile apps, and can be connected

Orbox is a fully customizable IP-PBX, a smart and low-cost solution, designed for any type of company. This solution was developed to increase productivity and reduce costs associated with communications management, operations and maintenance. / Virtual or Physical Appliance / Supports several phone models and multiple operators and its easily integrated to existent centrals.

HelloSells is a lead qualification service that helps to maximize your marketing ROI. We talk to your leads via inbound and outbound calls to qualify them as prospects for your sales team After qualification, we can book appointments, transfer calls over to you or sync lead information directly to your CRM.

We are OBP. We deliver business process outsourcing (BPO) services. We are an independent firm with Australian roots and a global reach. As business partners, we believe in building and maintaining long-term and sustainable relationships.

2Ring Gadgets for Cisco Finesse, offered in three bundles (standard, enhanced, premium), empowers supervisors and enables agents to become more efficient. Supervisors are able to handle everyday tasks on their own from within Cisco Finesse: reskill agents, view detailed information about agents and customer interactions in real-time, receive alerts about important call center events (RONA, Calls in Queue, ..), send messages to agents, or even change wallboards on the fly. Be flexible to provide

We possess all the features needed to run an enterprise contact center or a 5-agent work at home business. Our patent pending blockchain-based solution includes ondemand staffing, inbound, outbound, live chat, quality assurance, drag-n-drop scripting, advanced reporting, and more. Open APIs and an elastic infrastructure that can quickly scale to meet the most demanding program requirements also comes standard. All the features needed to run your contact center, at an affordable price.

Procflo is perfect to use procurement and spend management application that helps an organization manage to purchase and spend between teams. Purchase Requests Request, Create, and Track Purchase requests in real-time from the office or on the go with Procflo's mobile app. Purchase Orders Create Purchase Orders from the approved list in seconds, options for multiple RFQs, and more. Spend Management Create budgets for different teams and check-in real-time about available budgets. Additional

ServiceMob, Inc. is a startup based in Southern Califorina, with a mission to fix the many inefficiencies in how people access and interact with companies when they need customer service.

We are business communication experts who specialise in delivering cloud based unified communications without compromise. At Aurilo, we believe that establishing great communication between business and their customers is key to their success and growth in their markets.

We offer tailored packages to meet the needs of the enterprise. From kickstarting your Operata implementation, Amazon Connect hosting and support, to testing and diagnostic programs.

Castel Detect QA/QM automates your contact center’s Quality Assurance/Quality Management (QA/QM) process to yield significant cost savings. Our automated speech analytics approach streamlines the QA/QM process, enhancing agent productivity and customer service.

FoneBox is Australia's leading provider of inbound call services.

Approvd provides you with painless risk assessment setup and real-time workflow updates, seamlessly helping you reduce external cybersecurity risk and save costs

Third party risk management (TPRM) is a structured approach to analyze and control risks arising to the organization from third parties. The third party risk management software is packed with lots of features to truly make it an excellent resource for the risk management departments to manage vendor risk and third party risk.

Customer service centre automation with Google AI and Twilio. Tailored for your business needs. - Be swifter, smarter and leaner. Help your customers self-serve, your agents focus on value and give your analysts the control they need.

The Real PBX is a leading provider of unified cloud communication services to consumers and businesses. Our Hosted PBX, VoIP, Toll-Free numbers, and Call Center solutions are highly cost effective and consumer oriented.

Millennial Services offers a comprehensive contact center solution which includes email and form support, inbound phone support, and live chat, and outbound contact center services. We pride ourselves on being able to offer these services without lengthy agreements or complex terms. This makes our service offering an exceptional fit for fast growing companies that require scalability (up or down) or customers who are subject to intense seasonality.

Voxjar is a call recording software that helps SMB contact centers monitor 100% of their agents' calls and automatically surfaces problems and training opportunities.