Products

XorceView Dashboard combines the critical data & immediate access to summary data and drill down options to gain more detailed information

Castel Maestro empowers contact centers with the ability to align operations with the requirements of TCPA and state and local calling restrictions.

Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information.

ProPortal is an online procurement purchasing portal with vendor registration.

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.

Pixid VMS is an applicant tracking system and recruiting software.

Connect provides high availability and pain free transformation of business-critical Contact Centre and Unified Communications environments for businesses globally.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

Ultracomms provides a flexible cloud based call centre solutions that integrates seamlessly with your existing infrastructure to deliver the experience your customers expect.

We blend deep ICT knowledge with technical expertise and strategic advice to help midsize organisations react faster to dynamic customer behaviour, employee needs and competitive pressure using communications technology.

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

Infinian Technology assists Clients in deployment strategy, planning, designing, building, and operating data centers, and provisioning Cloud solutions to support their business throughout the world. We deliver a secure, efficient, and reliable data center and cloud services for mission-critical IT systems and applications, freeing Clients' precious resources to focus on their core activities.

We are one of the nation leading organizations providing management consulting, technology and outsourcing services, with offices within klang Valley, northam and Southam Region. Our growth platforms are the innovation engines through which we build world-class skills and capabilities; develop knowledge capital; and create, acquire and manage key assets central to the development of integrated services and solutions for our clients.

Pernixon's Customer Case Management is a comprehensive software solution designed to streamline and optimize the management of customer interactions, ensuring timely and effective resolution of issues. By centralizing customer data and automating key processes, it enhances operational efficiency and elevates customer satisfaction. Key Features and Functionality: - Case Creation and Tracking: Capture cases from multiple channels such as email, phone, web forms, social media, and chat. Assign un

Data Center Hosting Services offered by AAITPRO go beyond providing customers with technologically advanced facilities to store and process business-related data. Additionally, we help you improve system and application efficiency with the help of our highly-trained staff.

Walker Optimized CX® is a comprehensive approach designed to transform customer experiences by integrating multiple tools and resources. This methodology emphasizes proactive strategies to prompt action and drive significant business impact. Key Features and Functionality: - Discover: Identify business objectives and success measures, determine focus areas, define relevant data and metrics, and establish relationships with key stakeholders. - Validate: Confirm and prioritize customer

Colohouse is a provider of colocation, cloud, bare metal, and managed services, offering comprehensive IT infrastructure solutions to businesses worldwide. With a global presence spanning over 14 data center locations across eight countries, Colohouse delivers reliable and secure services tailored to meet the evolving needs of its clients. The company's strategic acquisitions, including TurnKey Internet and Hivelocity, have expanded its service portfolio, enabling it to offer a full suite of hyb

RITSNET is an “IT as a Service” company. Our team proven experience in providing customized IT services for organizations ranging from network architecture design and implementation to help desk support and remote assistance.

Optimize your customer support We have a demonstrated history of optimizing customer support for some of the biggest brands.

STACK Infrastructure is a global leader in data center development and operations, providing scalable and sustainable digital infrastructure solutions for hyperscale and enterprise companies. With a client-first approach, STACK offers a comprehensive suite of services, including campus developments, build-to-suit facilities, colocation, and powered shell solutions across the Americas, EMEA, and APAC regions. Their extensive portfolio and flexible expansion capacity enable rapid growth and innova