Products

Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.

We’re passionate about solving contact center challenges — whether it’s helping spearhead a new initiative, being a catalyst for change, introducing new technologies or processes, planning for or leading implementation, transferring knowledge, or adding expertise and bandwidth to client project teams.

Huayun Data International Ltd., established in 2010, is a leading cloud computing service provider headquartered in Wuxi, China. The company offers a comprehensive suite of cloud solutions, including public, private, and hybrid cloud services, designed to meet the diverse needs of businesses across various industries. With over 20 cloud data centers worldwide, Huayun Data ensures reliable and scalable infrastructure for its clients. Key Features and Functionality: - Cloud Services: Provision

HorizonIQ high-density Colocation is your destination for a high-performing, more secure and interconnected data center solution. Our strategically located, concurrently maintainable colocation facilities allow you to seamlessly power and scale your infrastructure.

Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

Castel Maestro empowers contact centers with the ability to align operations with the requirements of TCPA and state and local calling restrictions.

Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information.

Helps you easily transport large data sets, files and apps between data centers and other facilities. Uses secure, private connections with high scalability and dedicated capacity to support your most data-intensive apps—like financial transactions, medical imaging and R&D information.

Ensure your contact center operates like a well-oiled machine. Realize your desired results with EPIC’s oversight and governance.

Leverage 175-megawatt critical load UPS capacity, over three million square feet of existing data center space and hundreds of industry-certified Flexential employees to support your long-term IT infrastructure requirements. Flexential’s wholesale data center model is designed to capably enable both your current and future technology requirements by providing access to crucial connections to hundreds of carriers in hotels and international markets via the fastest and newest subsea cables as well

Aria Solutions’ SWIFT Routing is a pre-built enterprise agent skills-based routing solution. This solution includes basic-to-complex features that are enabled as needed through configuration.

Sabey Data Centers continues to serve the world’s most exciting enterprises and institutions with customized data center solutions that are efficient, reliable and quick to market.

EdgeConneX builds and operates highly proximate, high-powered, purpose-built data centers tailored to the optimal size, power, and location requirements for any deployments, anywhere in the world.

QuadraNet operates space in the LA Telecom Center building, located in downtown Los Angeles. They are a full-service data center provider, providing colocation, dedicated servers, cluster management, and complex hosting solutions.

cc-Modeler Professional call center software simplifies staffing, scheduling and optimizing service in your call center - no matter whether it is large or small.

XorceView Dashboard combines the critical data & immediate access to summary data and drill down options to gain more detailed information

Pixid VMS is an applicant tracking system and recruiting software.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

ProPortal is an online procurement purchasing portal with vendor registration.

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.