Products

HorizonIQ high-density Colocation is your destination for a high-performing, more secure and interconnected data center solution. Our strategically located, concurrently maintainable colocation facilities allow you to seamlessly power and scale your infrastructure.

Verizon Unified Customer Experience (CX), built on Ciscos Hosted Collaboration Solution (HCS) provides organizations with a hosted cloud omnichannel contact center platform that helps them focus on enhancing customer experiences. It also helps improve agent productivity and enables them to seamlessly interact with customers via voice, email, chat, social and mobile.

Helps you easily transport large data sets, files and apps between data centers and other facilities. Uses secure, private connections with high scalability and dedicated capacity to support your most data-intensive apps—like financial transactions, medical imaging and R&D information.

Handle all your channels in one system with pure OMNI-channel support. Get a full 360° view of all your customers communication, including complete history. Have chat bots working side by side with your agents with seamless transfers and full history

Data Center Solutions from CyrusOne offer industry-specific experience delivering best-in-class security, compliance, flexibility, and scale. Whether it's financial services, government, retail or healthcare, CyrusOne Data Solutions cover a breadth of industry sectors and offerings to best meet your business needs.

We're led by innovators in data centre design and operations and over the years many of our practices have become standard across the industry. Rest assured. Your infrastructure is safe in our facilities.

Castel Maestro empowers contact centers with the ability to align operations with the requirements of TCPA and state and local calling restrictions.

Arbeit Click adds human intervention to every call only where necessary, thus wholly avoiding a designation as an ATDS, while keeping a continuous flow of calls and information.

READi System is a utility billing software that provides the ultimate engine for regulated, de-regulated and complex billing.

Eventus brings expertise, innovation and technology to enterprises, enabling them to excel by delivering outstanding Customer Experiences that drive loyalty and growth. We provide fully managed solutions, strategy and consulting, and a unique Software-as-a-Service platform bringing data and insight for continual improvement that scales.

We’re passionate about solving contact center challenges — whether it’s helping spearhead a new initiative, being a catalyst for change, introducing new technologies or processes, planning for or leading implementation, transferring knowledge, or adding expertise and bandwidth to client project teams.

Huayun Data International Ltd., established in 2010, is a leading cloud computing service provider headquartered in Wuxi, China. The company offers a comprehensive suite of cloud solutions, including public, private, and hybrid cloud services, designed to meet the diverse needs of businesses across various industries. With over 20 cloud data centers worldwide, Huayun Data ensures reliable and scalable infrastructure for its clients. Key Features and Functionality: - Cloud Services: Provision

Product Description: GRAYPATH® is an advanced, award-winning expeditionary communications solution designed to provide robust, reliable, and secure global communication. Utilizing patented IP Spread Spectrum technology, GRAYPATH randomizes and distributes message packets across multiple transport paths and encrypted channels via the cloud. This approach optimizes throughput by continuously sensing and adjusting message flow based on channel availability and bandwidth capacity, ensuring smooth c

Automate from the DC for an holistic view and control over the entire network infrastructure.

Softtop Limited, a pioneering force in telecom technology and retail voice solutions. With a rich legacy of innovation, Softtop Limited offers cutting-edge voice carrier services, revolutionizing the way businesses communicate. Experience seamless and reliable voice connectivity, coupled with advanced features that enhance communication efficiency. Softtop Limited empowers businesses with top-tier voice solutions, ensuring crystal-clear audio quality and unmatched reliability. Stay ahead of the

Leo Servers specializes in delivering premium dedicated server solutions tailored for businesses, developers, and gamers requiring robust performance and reliability. With a network of over 150 data centers across six continents, they ensure low-latency connectivity and compliance with regional data regulations. Their offerings include GPU servers, storage-optimized servers, and unmetered bandwidth options, all backed by advanced DDoS protection and 24/7 technical support. Clients benefit from f

Razor automatically traverses your entire IVR and provides an interactive map detailing current CX operations. With up-to-date documentation and a clear understanding of the existing configuration, users can easily identify areas for improvement and work together to design and implement changes at pace.

Tomato.ai is an AI-powered software solution designed to enhance voice communications, particularly in call center environments. Its primary focus is on improving the clarity and intelligibility of offshore agents' speech through real-time accent softening and noise cancellation. By utilizing advanced generative AI technology, Tomato.ai ensures that agents' voices are clearer and more understandable to customers, thereby enhancing overall communication effectiveness.

Qarbon Technologies introduces LATTICE™, a pioneering SaaS-based orchestration platform designed to revolutionize data center management. By providing a unified OpenAPI interface, LATTICE™ seamlessly integrates diverse data center systems with customers' existing business applications, eliminating manual workflows and enhancing operational efficiency. Key Features and Functionality: - Unified API Integration: LATTICE™ offers a single, open, and secure interface that connects data center infra

Case Manager is an accounts receivable and debt collection management solutions. The product helps you manage a large groups of contact centre agents in order to execute accounts receivable workflow processes. The system allows you to customize data, user interface, functionality, web view actions, workflow processes and much more. Case Manager gives you flexibility yet provides an easy to use agent interface. The system is tried and tested in environments dealing with hundreds of thousands