Products

Radiant Communication Sdn. Bhd., established in 1997, is a Malaysian company specializing in comprehensive communication solutions. They offer a range of services including voice and data network solutions, call center systems, software development, and system integration, complemented by professional after-sales support and training. Their focus is on creating integrated environments for communication, collaboration, and business applications, featuring Alcatel-Lucent enterprise collaboration s

The Unified Engagement Suite by Orange Business, powered by Genesys, is a comprehensive customer experience platform designed to streamline and enhance customer interactions across multiple channels. This suite integrates various communication methods, including voice, email, chat, and social media, into a unified system, enabling businesses to deliver consistent and personalized customer service. Key Features and Functionality: - Omnichannel Integration: Seamlessly connects various communicat

Grupo Interastar S.A. de C.V. is a Mexican company specializing in digital transformation solutions, focusing on customer experience (CX and enterprise resource planning (ERP) systems. They offer cloud-based contact center services and business management tools designed to automate operations and enhance communication strategies. By integrating advanced technologies, Grupo Interastar empowers businesses to achieve complete operational visibility and efficiency. Key Features and Functionality:

MNET LLC is a specialized firm offering comprehensive advisory, technology implementation, and integration services, particularly focusing on Unified Communications as a Service (UCaaS and Contact Center as a Service (CCaaS solutions. With a team of experienced professionals, MNET delivers tailored strategies to enhance contact center functionalities, ensuring seamless communication and operational efficiency for businesses. Key Features and Functionality: - Advisory Services: MNET provides in

ESMT Consulting Sa de CV specializes in delivering comprehensive customer service management solutions, guiding businesses from strategic planning to 24/7 operational support. By leveraging platforms like Genesys Cloud CX, ESMT enables companies to offer personalized customer experiences across various channels, including phone, chat, email, messaging apps, and social media. Key Features and Functionality: - Voice Channel Management: Efficient handling of telephone interactions. - Digital Cha

Posh Voice is an AI voice agent built for banks and credit unions. It answers inbound phone calls 24/7, understands caller intent, and completes banking tasks through natural spoken conversation rather than menu-based IVR navigation. Core capabilities include account management (balances, transaction history, pending activity, interest details, and holds), automated services (stop payments, check withdrawals, merchant check verification), and lending tasks (payoff quotes, payment processing, tr

Terradoxa Intelligent Horizontal Platform: - creates the digital identity of individuals and businesses (end of identifiers, end of passwords) - simplifies and secures the uses of the digital world (sanctuarisation of data, end of customer journeys) - offers service producers of the platform a RGPD-Privacy by design structure - meets the numerical exclusion - is a link between the generations - creates and redistributes value by betting on ethics and generosity - promotes a circular economy with

Genese Solution is a global IT consulting firm specializing in digital transformation and cybersecurity services. As an AWS Premier Tier Services Partner, Genese offers a comprehensive suite of cloud solutions designed to help organizations worldwide optimize their IT operations, enhance security, and drive innovation. With a presence in over ten countries, including the United Kingdom, Nepal, Bangladesh, India, Pakistan, Finland, Australia, Nigeria, Spain, Ireland, and the USA, Genese combines

We work with you in Design, Development and go to production for your products. During design phase we work on user interaction studies, visual designs, choice of technologies and open source strategies. During development we work on low level design, task break down, coding and testing. We also do fast prototyping of your ideas.

The Cisco Nexus Series Switches are advanced data center switches designed to deliver ultra-reliable performance and scalable infrastructure. These switches serve as the cornerstone of modern data center networking strategies, offering cutting-edge features that enhance performance and sustainability. Key Features and Functionality: - Industry-Leading Performance: Equipped with Cisco silicon, the Nexus Series provides deep visibility, enhanced security, and accelerated application performance.

Nexus-7 is a B2B SaaS platform that uses scientifically validated Q-methodology to assess employee vulnerability to cybersecurity threats. Unlike traditional one-size-fits-all security training, Nexus-7 identifies which specific employees are at risk for phishing, social engineering, compliance violations, and other human-caused security breaches. The 15-minute behavioral assessment analyzes 42 real-world scenarios to create detailed risk profiles, enabling organizations to target training reso

Genusys AI is an intelligent automation platform designed to help businesses streamline operations, reduce manual effort, and improve decision-making through AI-driven systems. The platform focuses on practical implementation of AI across business workflows, enabling organizations to automate repetitive tasks, optimize processes, and integrate data-driven insights into everyday operations. From workflow automation and system integration to custom AI solutions, Genusys AI is built to deliver sca

Arts Management Systems or 'ArtsMan' to our clients and friends, is the creative genius behind Theatre Manager venue management software.

DRUPFAN is a trusted IT teams outsourcing company experienced in sophisticated technologies that offers offshore and nearshore staff augmentation services for businesses worldwide. Since 2019, our partners have empowered their in-house development teams with ambitious, results-driven, and dedicated software developers from DRUPFAN. Originally founded with a focus on Drupal development, DRUPFAN has evolved into a full-stack software development agency experienced in sophisticated technologies, in

Aspen Technologies Group LLC is a cloud services company specializing in delivering advanced contact center solutions. By leveraging cutting-edge technologies, Aspen assists businesses in rapidly deploying customer experience solutions that traditionally required extensive timelines, now achievable within weeks. Their approach emphasizes agility and efficiency, enabling enterprises to seamlessly integrate new cloud technologies, automate processes to enhance operational efficiency, and utilize v

Melissa Data Directory Info for PureConnect is a specialized integration designed to enhance the Genesys PureConnect platform by providing comprehensive, accurate, and up-to-date consumer data. This solution leverages Melissa's extensive datasets to enrich customer profiles, enabling organizations to deliver more personalized and efficient customer experiences. Key Features and Functionality: - Comprehensive Consumer Data: Access to over 247 million U.S. household records with more than 300 da

Deliberate GmbH specializes in delivering advanced customer service solutions by integrating Genesys Cloud Contact Center technologies. With over a decade of experience, Deliberate offers a comprehensive suite of services, including consulting, system integration, and proprietary software applications, all designed to enhance customer experience and streamline service operations. Their cloud-native approach ensures scalability, agility, and continuous availability, enabling businesses to adapt s

Electroline Data Communications Inc. (EDCi is a provider of innovative IT and communication solutions, dedicated to enhancing business operations through advanced technology. With over 45 years of experience, EDCi specializes in delivering tailored services that align with clients' unique goals, ensuring scalability, efficiency, and reliability. Key Features and Functionality: - Healthcare Contact Center Solutions: EDCi offers specialized services for healthcare contact centers, including EHRC

Interaxa S.A. is a leading Latin American integrator of customer service platforms, specializing in developing customized digital solutions that enable companies to manage diverse customer journeys effectively. By leveraging advanced technologies, Interaxa enhances customer interactions, fostering more empathetic and engaging experiences. Key Features and Functionality: - Omnichannel Intelligent Autonomous Service: Interaxa's platform supports text and natural language processing, providing i

Paxyl Solutions, established in 2003, specializes in delivering comprehensive multimedia contact center solutions. Their mission is to assist organizations in efficiently managing customer interactions and enhancing agent productivity, leading to increased profitability and customer loyalty. By leveraging cutting-edge technologies, professional services, and global partnerships, Paxyl empowers businesses to maximize customer lifetime value. Key Features and Functionality: - Contact Center Sol