Products

Aurigin.ai provides real-time deepfake detection and cryptographic audio watermarking for banks, telcos, contact centers, and law enforcement. AuriginGuard analyzes live calls to flag AI-generated voices in real time, helping security and fraud teams stop voice-based social engineering, account takeover, and impersonation attacks before they succeed.

Partner Cockpit is an all-in-one SaaS platform for network marketers and independent sales partners. It combines CRM, contact and lead management, follow-ups, content creation and AI-powered tools in one central dashboard. The platform is designed to simplify daily workflows, save time and help users manage their business more efficiently.

Alano.ai is an AI-native CRM that brings customer relationship management, email and WhatsApp marketing, and a conversational AI assistant into one platform. It helps teams manage contacts, companies and pipelines, capture customer information, run campaigns, collaborate, automate workflows and use AI to work with CRM data.

Syndex is a construction subcontractor network for Alberta. General contractors post the trade, location and timing they need, and relevant local subcontractors are notified directly. Interested and available subcontractors can respond through the platform, giving GCs a focused list of potential crews without searching static directories or contacting companies one by one.

JusticeLine delivers exclusive, real-time arrest leads to bail bondsmen, criminal defense attorneys, and rehab facilities. Our platform monitors county jail rosters, identifies family contacts, and sends TCPA compliant opt in SMS putting clients in front of qualified leads within 3 to 5 minutes of booking.

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.

Allsec Technologies' Customer Experience Management (CEM suite offers comprehensive solutions designed to enhance customer satisfaction and loyalty across various industries. With over two decades of expertise, Allsec combines human expertise with cutting-edge technology to deliver end-to-end services that streamline operations, mitigate risks, and optimize customer interactions. Key Features and Functionality: - Customer Service: Integrates human expertise with advanced technology to improve

Adler One's Customer Support Service is the gold standard for client satisfaction. We understand that exceptional customer support is the backbone of any successful business. With our dedicated team of support professionals, we ensure that your customers' inquiries, concerns, and issues are not just addressed promptly but transformed into opportunities for building lasting relationships. Key Features: 24/7 Support: Our round-the-clock service guarantees that your customers receive assistance w

Smart Knowledge revolutionizes knowledge management with its approach based on generative AI and semantic search, ensuring that your agents have access to the right information at all times. - Organize: Smart Knowledge allows you to centralize, harmonize, and distribute your business knowledge to your collaborators with ease. - Retrieve: With the NLP search engine, AI advisor chatbot, and decision trees, your agents can instantly find the right information. - Update: Your contents are kept up-t

Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer

Shift Ahead Technologies is a Managed Service Provider specializing in IT and telecom support services. With over 30 years of collective experience, the company offers a range of solutions designed to enhance operational efficiency and reduce costs for enterprises. Their services include IT and telecom staffing, network operations center support, infrastructure monitoring, and cloud operations. By leveraging advanced technologies and a skilled talent pool, Shift Ahead Technologies aims to create

Winner of Outsource Provider of the Year, Pandemic Tech Innovation of the Year, and finalist for CCW BPO of the Year and CCW Workforce Innovation of the Year, Omni Interactions is the fastest-growing BPO in the US ranking #341 on the Inc. 5000. Its winning strategy is comprised of a unique business model utilizing remote brand ambassadors and AI-powered cloud-based technology to provide on-demand, scalable, omnichannel customer experience at a 25%+ lower cost. Frost & Sullivan analyst, Micha

Scale provides top tier, on demand CX support launched in less than a week at 80% below US-based costs. Access top quality QC, supervision, Customer Success Manager and more for live chat, email and ticket support, customer onboarding and acquisition, and more. Enterprise solutions also available; customize everything – from talent requirements to management principles.

HCL IntelliService is a service intelligence platform that transforms customer service into customer success. The platform supports many connectors that ingest data across customer relationship management, sales force automation, enterprise service management, emails, and document management systems in multi/hybrid cloud deployments. The AI platform leverages advanced technologies such as Cognitive Search, Conversational AI, Workflow Automation, and Augmented Analytics to provide a game-changing

SuccessLink Outsourcing offers a suite Business Process Outsourcing solutions. We offer a mix of front office and back office solutions that can help your business cut costs and grow.

Infosearch BPO, founded in 2005, offers variety of outsourcing services to Global Businesses. The services offered are: 1. Annotation Services Bounding box, Segmentation, Image, Video, Voice & more 2. Data Services Verification, Extraction, Processing, Conversion & more 3. BPO Services Back office services, Invoice factoring, Accounts & more 4. Call Centre Services Inbound support, Technical support, Customer service & more

Call center outsourcing is a business strategy wherein companies entrust the management of their customer service operations to external service providers. Discover tailored contact center solutions, global support around the clock, and a multilingual omnichannel approach with IBT as your outsourcing ally. Our agents provide swift and efficient customer assistance, facilitating your journey towards achieving business excellence. If you're considering outsourcing your call center services, think

Infinite Media is a leader in the design and development of online, classroom, training video, and blended learning programs with a proven and successful track record in delivering a complete range of learning solutions.

Shadow CMS Enterprise for the Cloud is a fully-scalable unified communication management solution allowing administrators to forecast, monitor and allocate communications management expenses

Crystal Gears is a single channel desktop call recording solution that supports Analog and VoIP telephones with pure D-Channel recording and full metadata call information.