Products

KingAsterisk Custom VICIdial is contact center software that allows organizations to tailor the VICIdial platform to specific operational requirements. The system enables customization of themes, reports, workflows, user permissions, and features, aligning the platform with business processes. Integration with CRM systems and business tools streamlines workflows and reduces manual effort. The software provides reporting capabilities that deliver insights into agent performance and campaign manag

NovelVox CCIP is an integration and orchestration platform that securely connects contact centers with enterprise systems. It enables governed workflow execution, real-time data access, and AI-powered automation while maintaining compliance, security, and operational control.

Capita Contact: AI-powered customer service, built for the public sector Capita Contact is a next-generation contact centre solution built in partnership with AWS, using Amazon Connect's generative AI technology. It gives organisations — especially those in the public sector — a single platform to manage customer and citizen interactions across every channel: voice, chat, email, text, and social media. What it does Rather than juggling disconnected systems, Capita Contact brings people, proce

Smarsh Call Recording & Analytics (CRA) is the single platform that enables organizations to capture voice across every communications channel — Microsoft Teams, Zoom, Cisco Webex, Avaya, RingCentral, carrier networks, on-premises telephony, and mobile. From video calls to SMS and MMS, one platform eliminates multi-vendor fragmentation, ensures compliant data handling throughout the full data lifecycle, and transforms recorded voice data into actionable business intelligence. Core capabiliti

Alohub is an AI Contact Center & CPaaS platform providing voice, messaging, AI and communication automation for businesses and AI agents in Vietnam. Alohub là nền tảng AI Contact Center & CPaaS cung cấp hạ tầng Voice, Messaging, AI và Automation cho doanh nghiệp và AI Agent tại Việt Nam.

AbsoluteCX is an enterprise-grade cloud communication and CX management solution. It empowers businesses with automated voice systems, unified multi-channel messaging, real-time analytics, and seamless CRM integrations to deliver superior customer interactions.

Paxo gives you clear, concise, and actionable meeting notes in minutes. Paxo is purpose-built for in-person conversations.

Irma is the easiest AI note taker that automatically captures notes — without joining your calls — so you can stay focused and productive.

BrieflyAI is an AI-powered writing assistant tool that transcribes meetings and generates comprehensive summaries.

Sonnet is not another generic AI notetaker. It's a tool that turns every conversation into context-rich insights that get smarter over time. Create 100% customizable notes with tables, concept maps, and tailored templates. Track relationships, not just conversations — so your notes become an asset, not a backup that you never look at.