---
title: KingAsterisk Custom VICIdial Reviews
meta_title: 'KingAsterisk Custom VICIdial Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how KingAsterisk Custom VICIdial works for a business like yours.
date_modified: '2026-08-21'
parent_category:
  name: Call & Contact Center
  url: https://www.g2.com/categories/call-contact-center
---


# KingAsterisk Custom VICIdial Reviews
**Vendor:** KingAsterisk Technology  
**Category:** [Contact Center Software](https://www.g2.com/categories/contact-center)
## About KingAsterisk Custom VICIdial
KingAsterisk Custom VICIdial is contact center software that allows organizations to tailor the VICIdial platform to specific operational requirements. The system enables customization of themes, reports, workflows, user permissions, and features, aligning the platform with business processes. Integration with CRM systems and business tools streamlines workflows and reduces manual effort. The software provides reporting capabilities that deliver insights into agent performance and campaign management. Built to scale, the platform adapts to growing teams, new features, and higher call volumes. Interfaces and workflow enhancements simplify management tasks. Technical support assists with planning, deployment, and ongoing use of the system.






- [View KingAsterisk Custom VICIdial pricing details and edition comparison](https://www.g2.com/products/kingasterisk-custom-vicidial/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-25+00%3A50%3A06+-0500&secure%5Bsession_id%5D=3d2108bd-8505-4958-b72d-0603d6757ca2&secure%5Btoken%5D=69783f0a8164633c8503662e3ec34e887146280f3dcf0f990c9c73221aa0b0ab&format=llm_user)

## KingAsterisk Custom VICIdial Features
**Additional Functionality**
- Call Reporting
- Automatic Call Distribution
- Call Whispering
- Callback Scheduling
- CRM
- Call Tagging
- Dashboard
- Call Recording
- Alerts/Escalation
- AI Copilot
- Call Transcription
- Queue Management
- Manual Dialer
- Call Tracking
- Auto-Dialer
- Call Monitoring
- Activity Tracking
- Multi-Channel Communication
- Contact Management
- Sentiment Analysis
- Progressive Dialer
- Voice Recognition
- Reporting/Analytics
- Monitoring
- IVR
- Call Logging
- Chatbot
- Third-Party Integrations
- Outbound Call Center
- Interaction Tracking
- Voice Mail
- Call Routing
- Automated Responses
- API
- Call Transfer
- AI Summarization
- Call Center Management
- Inbound Call Center
- Surveys & Feedback
- Chat/Messaging
- Predictive Dialer
- Blended Call Center
- Caller ID
- Generative AI
- Performance Management
- Computer Telephony Integration
- Call Scripting

**Channels**
- Voice
- Social
- Live Chat
- Mobile SMS
- Email

**Generative AI**
- AI Text-to-Speech
- Generative AI

**Functions**
- Call Routing
- Session Queuing
- Concurrent Calling
- Speech Analytics
- Auto Dialer
- IVR
- Inbound Screen Pop
- Persistent Data
- Predictive Dialer
- Automated Routing
- Real-Time Analytics
- Reporting/Analytics

**Agentic AI - Contact Center**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Social Media Integration
- Computer Telephony Integration

**Administrative**
- Session Summary Notes
- Administrator Access
- Reporting & Dashboards
- Session Recording
- Agent Scheduling and Assignment
- Callback Scheduling
- Activity Dashboard
- Call Reporting

**Additional Functionality**
- API
- Alerts/Notifications
- Call Transfer
- Data Import/Export
- Call Scripting
- Interaction Tracking
- Collaboration Tools
- Call Monitoring
- Customizable Reports
- Contact Management
- Activity Tracking
- Automatic Call Distribution
- Contact Database
- Chatbot
- Call Center Management
- Performance Management
- Call Tracking
- CRM
- Reporting & Statistics
- Quality Management
- Agent Interface
- Queue Management
- Customer History
- Voice Mail
- Monitoring
- Call List Management
- Chat/Messaging
- Workforce Management
- Campaign Management
- AI Copilot
- Email Management
- Caller ID
- Multi-Channel Communication
- Real-Time Monitoring

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