Products

Agent Assist Express is an easy to use and setup solution that leverages AI and workflows to make every agent more efficient through intelligent guidance. Agent Assist Express can be setup in 72 hours, costs a fraction of similar solutions and is integrated with Google’s CCAI offering a seamless upgrade.

Routing manager allows business users to drive their routing logic in real time without touching architect scripts or having to go through the typical development and rollout cycle.

If you need to ensure business integrity of your configuration design, resolve challenging business issues relating to poor change control, as well as ensuring your intellectual property is always retained in your business, then our solution can help.

Syndeo g-Connect is an AI-powered communication platform which makes it easy for businesses to engage with customers via the messaging apps they already use on a daily basis.

Founded in 2013, SecureCo is on a mission to make enterprise communication secure and easy. We are the ‘no-code’ communication platform bringing empathy to the forefront of customer experiences. SecureCo believes in a world where everyone feels valued by the companies they deal with. Today, consumers want empathy when interacting with brands, and we are enabling this for over 20,000 contact centre agents and business professionals through our Intelligent Voice Platform (IVP). Every month, Sec

QuickSummary is an advanced application designed to enhance contact center operations by automatically summarizing and categorizing transcribed call data. By leveraging proprietary machine learning technology, it enables businesses to efficiently analyze customer interactions, uncover hidden needs, and drive service and operational improvements. Unlike traditional rule-based engines, QuickSummary offers rapid deployment and significantly reduces operational burdens. Key Features and Functionali

Genasys Evertel provides secure, real-time communication and collaboration, addressing the strictest requirements of public safety agencies, hospitals, financial services, and secure business communications. Collaborate with multimedia, text, audio, videos, photos and shared working-documents. With security at its core, Evertel ensures the integrity and reliability of every message, offering a robust platform for both internal and external communication and collaboration.

Genet-Assist is a herd management software.

Genlyst AI is a powerful content generation platform designed for businesses and professionals who want to boost their online visibility without the hassle of manual content creation. Genlyst delivers SEO-optimised website articles and Social media posts complete with auto-generated, relevant images in just a few clicks. Perfect for small to medium businesses and ambitious professionals, Genlyst saves time, enhances authority, and ensures your content is always high-quality and results-driven.

In this world of rapidly advancing technology and ever-changing workforce needs, it's easy to get lost in the noise. We're in business to help growth-minded organizations do what they do best by keeping their communication and collaboration technology running perfectly in the background. In other words, we're here to keep the world's best companies continuant. With over 28 years in business, and recognition as a Microsoft Partner of the Year for Teams Calling and Meetings, Continuant is trusted

Manage IT systems on-premises and in the cloud from a single console The core of Gensys is the Active CMDB. Always up-to-date and reliable. The Monitor is for every system, platform, service or application. In the cloud or on-premises. Service Management with a business focus, workflows, reports, dashboards and an innovative service desk. Gensys CRM for contact and contract management. Gensys: powerful through integration.

Telia Company AB is a leading Nordic and Baltic telecommunications provider, offering a comprehensive suite of services to individuals, businesses, and public sector entities across Sweden, Finland, Norway, Denmark, Lithuania, Estonia, and Latvia. With a rich history dating back to 1853, Telia delivers essential digital infrastructure and services, including mobile and fixed-line telephony, broadband internet, television, and a range of ICT solutions. Key Features and Functionality: - Mobile

Business Connexion Ltd is a leading South African information and communications technology company, offering comprehensive digital solutions to businesses of all sizes. With over 30 years of operational experience, BCX specializes in integrating innovative business solutions to meet strategic and operational needs. The company operates across Africa, Europe, and the Middle East, serving sectors such as finance, mining, retail, manufacturing, healthcare, and government. Key Features and Functi

Mindware FZ LLC is a premier IT distributor in the Middle East and Africa (MEA region, offering a comprehensive portfolio of over 60 leading global brands to more than 7,500 resellers across 50+ countries. Established in 1991 and headquartered in Dubai, UAE, Mindware specializes in delivering cutting-edge solutions in infrastructure, networking, security, storage, and artificial intelligence, empowering businesses to achieve seamless digital transformation. Key Features and Functionality: - Ex

iTerpret provides a simple, fast and affordable solution which helps your employees communicate with customers who don't speak the local language or members of the deaf community who require a sign language interpreter.

Uni Systems is a leading European Information and Communication Technology (ICT company that provides comprehensive solutions and services to a diverse clientele, including financial institutions, public organizations, telecommunications providers, and enterprises. With a strong presence in the European market, Uni Systems specializes in delivering innovative and reliable ICT solutions tailored to meet the unique needs of each client. Key Features and Functionality: - Custom ICT Solutions: Des

G-Able Public Company Limited is a Thailand-based technology enabler offering comprehensive digital and IT solutions to facilitate organizations' digital transformation. Established in 1989 and headquartered in Bangkok, G-Able provides a wide range of services, including strategic planning, system design and implementation, network infrastructure, storage management, and professional services. The company serves various industries such as education, energy, finance, telecommunications, media, re

Verbio voice biometrics solution solves the problems of Identity theft over telephony customer care conversation and save companies millions of dollars.

WFM Buddy allows your workforce to independently access their schedule, provide preferences and handle shift-trading

Every experience your customers have with your brand is an opportunity to build a relationship – or lose one. At Avtex, we help you create better experiences, allowing you to develop lasting customer relationships.