Products

With a legacy rooted in two decades of telecom consulting and services expertise, PineVox emerges as a visionary leader in the industry. Our profound knowledge and experience have allowed us to guide numerous organisations of all sizes toward enhanced telecommunication solutions. Throughout the years, we have diligently cultivated and perfected the branches and leaves of our next-generation telecom technology, ensuring it stand tall in all conditions. Whether it's Voice over Internet Protocol (

SuccessLink Outsourcing offers a suite Business Process Outsourcing solutions. We offer a mix of front office and back office solutions that can help your business cut costs and grow.

MiiTel offers an IP-phone powered by Revenue Intelligence Platform. MiiTel analyzes & visualizes sales calls and call centers to optimize sales and CS operations. MiiTel rethinks the way people communicate in business - offering cloud-based software/storage that realizes timely and precise business decision-making. Recognized collectively by Forbes, Sequoia, and Meritech Capital as one of the TOP 50 AI Companies in the World alongside brands such as AWS, ChatGPT, and Nvidia, and the only

ContactCenterPRO Consulting is a full-service consulting firm specializing in customer experience and communication technologies. Providing expert guidance in technology selection, recognized best practices, and connections with vetted BPOs and outsourcers. ContactCenterPRO delivers scalable, cost-effective solutions that revolutionize customer interactions and operational efficiency.

Scale provides top tier, on demand CX support launched in less than a week at 80% below US-based costs. Access top quality QC, supervision, Customer Success Manager and more for live chat, email and ticket support, customer onboarding and acquisition, and more. Enterprise solutions also available; customize everything – from talent requirements to management principles.

Fusion CX is one of the fastest-growing providers of Business Process Management & global customer experience management solutions. We offer omnichannel consumer engagements in 40+ global and regional languages to more than 250 clients worldwide. With a global workforce that includes 14,000+ professionals across 14 countries worldwide and from diversified educational & ethnic backgrounds, we have been augmenting, strengthening, and accelerating client success continually through customer

We are business communication experts who specialise in delivering cloud based unified communications without compromise. At Aurilo, we believe that establishing great communication between business and their customers is key to their success and growth in their markets.

plan.com was named the fastest growing tech company in the UK by the Sunday Times in the latest Hiscox, Tech Track 100 league.

CDC Software is a #SaaS integration solution empowering companies to integrate their #telephony & #CRM to provide a more productive and satisfying #CX.

CTI, refers to the Technology intended to improvise your agent productivity by integrating and managing your tele-calling and other communication systems your CRM. Through the single window display, the CTI provides all the relevant information regarding the customer to the agent. This equips the agent with the complete context, helping them provide solutions to the customer quickly and more efficiently thereby boosting their productivity.

Welcome to Cloudphony

Orbit™ IVR provides adaptable, dynamic call trees based on utility needs and preferences

Customer service centre automation with Google AI and Twilio. Tailored for your business needs. - Be swifter, smarter and leaner. Help your customers self-serve, your agents focus on value and give your analysts the control they need.

TTIs Telecom Expense Management solution, WinBill offers you a comprehensive and flexible solution to help you analyze, control and reduce your monthly IT/telecom spend across your entire enterprise. Available for any environment as installed software or hosted through the cloud, the WinBill platform creates an easily accessible, centralized database of information.

With ExactCall, agents deliver required information using either our audio-delivery or proprietary text-messaging option.

NetSpective Content Filter is a security solutions that can be used to create tiered service levels where service providers can structure revenue generating offerings.

Corizon is a platform that combines the bits of business applications, giving the users the right information at the right time, to do their jobs better. The Corizon approach delivers project payback by addressing critical pain pointone process at a time.

Castel Detect QA/QM automates your contact center’s Quality Assurance/Quality Management (QA/QM) process to yield significant cost savings. Our automated speech analytics approach streamlines the QA/QM process, enhancing agent productivity and customer service.

HelloSells is a lead qualification service that helps to maximize your marketing ROI. We talk to your leads via inbound and outbound calls to qualify them as prospects for your sales team After qualification, we can book appointments, transfer calls over to you or sync lead information directly to your CRM.

PromptVoice Studio is a self-serve solution , providing end users with access to superior quality voice prompts and resellers with a recurring revenue stream and an invaluable addition to their existing portfolio.