Your Outsourced Marketing Partner
HOOK understands that sometimes you need to look from the outside in to see the solution.  Sometimes you need a leader to identify and implement strategic plans, build an integrated team or lead a marketing initiative. And sometimes you just need an extra pair of hands. Hook will always meet with you personally to get to the root of your needs, and tailor solutions that work. We thrive on diving deep to uncover opportunities, and leverage that to inspire performance-based solutions. We look forward to channeling our passion and energy to help give your business the hook you are looking for.
Leverage a wealth of over 20-years agency leadership, corporate strategy, campaign execution, digital marketing, teaching and speaking experience, to apply insight and best practices to your needs.  Our founder, Vicki Waschkowski, has consistently driven double-digit sales and loyalty growth for businesses across North America, and implemented award-winning marketing campaigns across a range of industry sectors. She also teaches marketing and social media at both a college and post-graduate level, and has built curriculum for the Chartered Marketer professional designation in Canada. Supporting Vicki is a team of designers, writers, social media managers, media experts and technical wizards who will be matched to your unique needs.
We will never recommend more than you need to accomplish your goals, and will tailor solutions to your specific budget requirements. Hook can be brought in as a fractional CMO to help lead your overall marketing needs, or as an executional partner for single tactics, for long-term or short-term engagement. Whether you are looking for a marketing plan roadmap, new brand identity, social media management, web build, increased search presence, or paid media support, we have the team for you. We also support small business with customized resources to help chart a path and pass the tools to you to implement on your own.
OnTrack CMO provides proven senior marketing leadership to software developers and professional services firms for a fraction of the cost of hiring a full-time Chief Marketing Officer (CMO). For nearly two decades, we’ve worked exclusively with some of the most successful Microsoft VARS, ISVs, Software Developers and Systems Integrators in the US and Europe to help them increase sales, improve positioning and increase their return on marketing investments.
Our clients tell us they value OnTrack CMO because we’re proven, cost-effective and able to hit the ground running with a full suite of marketing services tailored to their specific needs. We believe in spending the time and effort necessary to create the right model for each client and guiding their marketing team through the engagement from start to finish. You can get started with a strategic marketing workshop or secure your own Fractional CMO to drive measurable, positive results over the long haul.
Many of our clients know precisely what is holding their performance back.   Others need our help in identifying the focus areas that will have the greatest impact on performance.  Maybe the sales close rate is slipping or the pipeline is not as robust as it used to be.  Maybe client attrition is creeping up or you have a new software product or service offering to launch.
Here are just a few of the programs we have successfully deployed as one-off projects:
Sales Assessment and Optimization
Customer Loyalty and Retention
Nurture Programs for Improved Conversions
Digital Demand and Inbound Marketing
Marketing Automation and Lead Management
For some clients, a paid one-time workshop to better understand gaps and opportunities makes the most sense.   A strategic marketing workshop is usually completed in 30 days, including 1-3 days on-site.  It requires up front preparation by both you and us, and concludes with a findings and recommendations report, presentation and lots of healthy discussion.  
Kavaye InfoTech Services (KITS) is leading information technology company that worked with Fortune 500 company, governments and provide innovative solutions for their business needs. Our main areas of development are ERP, CRM and Cloud Solutions, which help our clients streamline their processes, enhance their customer relationships and optimize their performance.
Our ERP software system solutions that will integrates and automates various business processes across different departments and functions of your organization. ERP solutions will help businesses to streamline their operations, improve efficiency, reduce costs, enhance collaboration and do much more. ERP will cover various modules such as finance, accounting, HR, manufacturing, supply chain, etc.
CRM is now crucial part of every busines thus our software system manages the interactions and relationships between a business and its customers. CRM will help your businesses to attract, retain and satisfy their customers, increase customer loyalty, optimize marketing campaigns, generate more revenue and much more. System can track various information such as customer profiles, preferences, history, feedback and complaints.
Our Cloud Solutions services provide various benefits such as scalability, flexibility, accessibility, security and cost-effectiveness. 
KITS offer web development, mobile app development and digital marketing services to help our clients reach their target audience and grow their online presence. Company have a team of highly skilled and experienced professionals who are passionate about technology and delivering quality results. Team committed to excellence, innovation and customer satisfaction. KITS your trusted partner for all your information technology needs. KITS company help businesses achieve their goals and objectives in the digital era of Web 3.0.
Our mission is to help our clients achieve their goals and transform their businesses with cutting-edge technology and best practices.
 
LeverBot is an advanced AI-driven chatbot solution designed to revolutionize customer service by providing instant, personalized, and accurate responses to user inquiries. Leveraging cutting-edge generative AI technology, LeverBot enables businesses to deploy intelligent chatbots within minutes, enhancing customer engagement and operational efficiency. With seamless integration across various platforms and robust customization options, LeverBot empowers organizations to deliver exceptional customer experiences while optimizing resources.
Key Features and Functionality:
- Generative AI Technology: Utilizes state-of-the-art AI to interpret and respond to user queries with unparalleled accuracy.
- Seamless Integrations: Easily integrates with websites, messaging platforms like WhatsApp and Slack, and live chat services, ensuring a unified customer experience.
- Comprehensive Customer Insights: Provides detailed analytics and reporting, transforming raw data into actionable insights to inform business decisions.
- Versatile Data Training: Supports training with diverse data types, including URLs, PDFs, documents, JSON files, Excel sheets, audio, and video files, allowing for adaptable and intelligent interactions.
- 24/7 Customer Support: Operates continuously without downtime, ensuring customers have access to assistance at any time.
- No-Code Bot Building: Features an intuitive, drag-and-drop interface for easy chatbot creation without the need for coding expertise.
- Customization Options: Allows for tailoring of chatbot aesthetics to align with brand identity, enhancing user engagement.
- Cost-Effective Solutions: Offers premium features at a fraction of the cost, maximizing return on investment.
Primary Value and Solutions Provided:
LeverBot addresses the critical need for efficient and responsive customer service by automating routine inquiries and tasks, reducing the reliance on human intervention. This automation leads to significant cost savings—up to 40% in customer support expenses—and increases customer engagement by up to 50% through instant, interactive communications. By providing 24/7 support and delivering personalized experiences, LeverBot enhances customer satisfaction and loyalty, positioning businesses to stay competitive in the digital age.
Visual Quiz Builder (VQB) is a comprehensive tool designed to help Shopify store owners create customized, on-brand product recommendation quizzes. These interactive quizzes engage customers, guide them to suitable products, and enhance the overall shopping experience. By integrating VQB, merchants can boost conversion rates, increase average order values, and reduce product returns.
Key Features and Functionality:
- Intuitive Quiz Creation: Easily design quizzes with various question types, including text, visual options, sliders, and more. Incorporate branching logic to personalize the user experience.
- On-Brand Design: Customize quizzes to align with your brand by adjusting backgrounds, text colors, buttons, fonts, and adding custom CSS.
- AI Automation: Utilize AI-driven tools to expedite quiz creation and employ AI-based tagging to link quiz answers to relevant products.
- Zero-Party Data Collection: Gather valuable customer insights through quiz responses, enabling more targeted marketing strategies.
- Seamless Integrations: Connect effortlessly with platforms like Shopify, Klaviyo, Omnisend, and other email marketing tools for efficient lead nurturing and targeted campaigns.
- Customer Retargeting: Leverage collected data to segment audiences, retarget them with personalized email flows, and create look-alike audiences on platforms like Meta.
- In-Depth Analytics: Access actionable insights and real-time response monitoring. Integrate with Google Analytics, Facebook Pixel, and more to track performance.
Primary Value and User Solutions:
Visual Quiz Builder empowers Shopify merchants to enhance customer engagement through personalized quizzes, leading to higher conversion rates and increased average order values. By guiding customers to products that best fit their needs, VQB improves the shopping experience and fosters brand loyalty. Additionally, the tool's data collection capabilities provide merchants with valuable insights into customer preferences, enabling more effective marketing strategies and product offerings.
Neon is a direct-to-consumer commerce platform that enables game developers and publishers to sell virtual goods directly to players, bypassing fees from app stores and walled gardens. The platform provides webshop infrastructure, secure checkout, payment processing, and merchant of record services purpose-built for the gaming industry. Neon includes three integrated solutions:
1. Neon Shop is a customizable webshop that game studios deploy on their own domain to sell in-game currency, items, and bundles directly to players. It includes a visual site builder, pre-built templates, configurable offer cards, and promotional tools such as first-purchase discounts, time-limited offers, and web-exclusive bundles. Built-in engagement features, daily login streaks, tiered loyalty programs, and periodic claimables, help drive repeat visits and purchases. Storefronts can be managed via dashboard, CSV upload, or API without requiring engineering resources for day-to-day operations.
2. Neon Checkout is a white-label payment experience with comprehensive merchant of record services. The checkout flow is designed to match each game's visual identity, and supports redirect, embedded, and popup configurations. As the merchant of record, Neon handles payment processing, automatic surfacing of Apple Pay, Google Pay, and local payment methods based on player location, plus tax calculation and remittance, fraud prevention, chargebacks, refunds, and regulatory compliance. Pricing is structured as a single all-in rate with no variable FX or pass-through fees.
3. Neon Console is the publisher dashboard for managing operations and analyzing performance. Publishers can configure offers, update pricing, launch promotions, and adjust storefront settings (via dashboard, CSV upload, or API) without requiring engineering support. The console also provides real-time transaction data with itemized fee breakdowns, promotional performance tracking, and full-funnel analytics from store visits through checkout completion. Data can be ingested via API, exported via CSV, or integrated with existing business intelligence tools through AWS and Google Cloud connections.
Experian's PowerCurve Decision Management is a dynamic platform designed to enhance customer decision-making processes in rapidly changing business environments. It integrates rich data and advanced analytics, enabling organizations to make informed decisions across the customer lifecycle, from acquisition to collections. Delivered via a cloud-based architecture, PowerCurve ensures quick deployment and scalability, allowing businesses to adapt swiftly to market changes.
Key Features and Functionality:
- Agility: Rapid installation with low-cost cloud infrastructure, enabling strategy creation and deployment within weeks.
- Flexibility: Offers a range of capabilities, including preconfigured use cases for instant decision enrichment and the ability to deploy advanced analytics quickly.
- Insight: Provides comprehensive data analysis tools to interpret trends, improve strategy effectiveness, and build a complete customer view.
- Unified Platform: Combines strategy design and execution with capabilities for credit risk decisioning, marketing, identity and fraud management, and affordability assessments.
- Cloud-Based Delivery: Ensures high availability and scalability with a microservices architecture, offering continuous security updates and automated software upgrades.
Primary Value and Solutions for Users:
PowerCurve empowers businesses to make precise, data-driven decisions that enhance customer experiences and drive profitability. By automating and optimizing decision-making processes, organizations can:
- Improve Customer Acquisition: Streamline onboarding with automated lending platforms that combine credit, fraud, and applicant data to quickly and confidently onboard new customers.
- Enhance Customer Management: Turn analytic insights into coordinated decisions, allowing a deeper understanding of customer needs and behaviors.
- Optimize Collections: Implement personalized, fair treatment actions for individuals, reducing costs and maximizing recoveries.
- Adapt to Market Changes: Recognize early signs of market and customer behavior shifts to react swiftly, avoiding negative impacts and seizing opportunities.
By leveraging PowerCurve, organizations can achieve a competitive edge through smarter, faster, and more consistent customer decisions, ultimately leading to increased loyalty and revenue growth.
Calltree AI is an enterprise-grade artificial intelligence platform designed to revolutionize customer support operations by deploying AI agents that emulate top-performing human representatives. These AI agents seamlessly integrate with existing contact center platforms, providing instant, high-quality customer service across all channels without the need for additional staffing. By learning from the best practices of human agents, Calltree AI ensures consistent, brand-aligned interactions, effectively reducing operational costs by up to 70% while maintaining exceptional customer satisfaction.
Key Features and Functionality:
- Instant Customer Resolutions: AI agents handle inquiries immediately, eliminating wait times and complex IVR menus, ensuring prompt assistance.
- Scalable Support: Effortlessly manage demand fluctuations, including seasonal spikes and unexpected surges, without additional workforce planning.
- Consistent Service Quality: Deliver accurate and brand-consistent responses 24/7, including nights, weekends, and holidays.
- Seamless Integration: Rapid deployment with native integration into existing contact center platforms, supporting all leading CCaaS providers.
- Learning from Top Performers: AI agents observe and learn from top-performing human representatives to replicate proven processes and best practices.
- Secure and Compliant: Built with enterprise-grade security, compliant with SOC2, HIPAA, PCI, and GDPR standards, ensuring data protection and confidentiality.
Primary Value and Solutions Provided:
Calltree AI addresses the challenges of scaling customer support by offering AI agents that provide immediate, high-quality service without the need for additional hiring or scheduling. This solution enables businesses to handle increased demand efficiently, maintain consistent service quality, and reduce operational costs significantly. By integrating seamlessly with existing systems and learning from top human agents, Calltree AI ensures that customer interactions remain personalized, accurate, and aligned with the brand's voice, ultimately enhancing customer satisfaction and loyalty.
# Intunix
Intunix is an AI-native Experience Management (XM) platform that helps organizations collect, understand, and act on customer, employee, product, and market feedback from a single platform.
Whether you're measuring customer satisfaction, improving employee engagement, validating products, or conducting market research, Intunix provides the tools to create surveys, distribute them across multiple channels, analyze responses with AI, and turn insights into measurable business improvements.
The platform combines a powerful no-code survey builder with intelligent analytics, conversational AI, automated workflows, and customizable dashboards, enabling teams to move from collecting feedback to taking action faster.
## Key Features
* AI-powered survey creation and recommendations
* No-code drag-and-drop survey builder
* Multi-channel distribution (Email, SMS, QR Code, Web Embed, Link, Mobile SDK, API)
* Real-time dashboards and analytics
* AI-generated summaries, sentiment analysis, and actionable insights
* Customer Experience (CX), Employee Experience (EX), Product Experience (PX), and Market Research surveys
* Automated workflows and alerts
* Response management and case tracking
* Team collaboration with role-based access control
* APIs and developer-friendly integrations
## Why Intunix?
Traditional survey tools help you collect responses. Intunix helps you understand why customers and employees feel the way they do—and recommends the next best actions using AI.
Instead of manually reviewing thousands of responses, organizations can use Intunix's AI assistant to identify trends, detect emerging issues, prioritize improvements, and generate executive-ready reports in minutes.
From startups to enterprises, Intunix enables teams to continuously measure experiences, uncover meaningful insights, and make data-driven decisions that improve customer loyalty, employee satisfaction, and business performance.
**Best for:**
* Customer Experience (CX)
* Employee Experience (EX)
* Product Experience (PX)
* Market Research
* Customer Feedback Management
* Employee Engagement
* NPS, CSAT, CES, and Pulse Surveys
* Voice of Customer (VoC) Programs
* Experience Analytics
* AI-Powered Feedback Intelligence
TrueGradient is an AI-native Planning Operating System (OS) designed to replace traditional spreadsheets and fragmented tools in demand forecasting, inventory management, and pricing strategies. Tailored for modern consumer brands and retailers, it aims to enhance service levels and boost profit margins by providing a unified platform for comprehensive planning.
Key Features and Functionality:
- Demand Forecasting: Utilizes advanced AI models to predict consumer demand with high accuracy, enabling businesses to plan effectively.
- Inventory Optimization: Helps in maintaining optimal inventory levels, reducing excess stock and minimizing stockouts.
- Pricing and Promotion Optimization: Offers tools to set competitive prices and plan promotions that maximize revenue and customer engagement.
- Assortment Planning: Assists in curating product assortments that align with market demand and consumer preferences.
- Personalization: Provides insights for personalized marketing strategies, enhancing customer satisfaction and loyalty.
- Capacity Planning: Facilitates efficient resource allocation to meet production and distribution needs.
Primary Value and Solutions Provided:
TrueGradient addresses common challenges faced by consumer brands and retailers, such as inaccurate demand forecasting, lost sales due to stockouts, excess inventory tying up capital, ineffective promotional pricing, and margin erosion from inefficient markdowns. By integrating AI-driven insights across demand, inventory, and pricing, TrueGradient empowers businesses to make informed decisions that lead to:
- Improved Forecast Accuracy: Achieving up to 30% improvement in demand prediction accuracy.
- Revenue Uplift: Increasing revenue by 3% to 5% through optimized planning.
- Working Capital Reduction: Reducing working capital requirements by 20% to 30% via efficient inventory management.
- Inventory Cost Savings: Achieving 15% to 25% savings in inventory costs.
- Pricing Efficiency Gains: Realizing 15% to 30% improvements in pricing strategies.
- Margin Expansion: Expanding profit margins by 2% to 4%.
By replacing outdated planning methods with a cohesive, AI-powered platform, TrueGradient enables businesses to respond swiftly to market changes, optimize operations, and drive sustainable growth.
Levy Fleets is a cloud-based fleet management platform purpose-built for shared electric vehicle operators. It provides a complete technology stack for launching and managing electric scooter, e-bike, and moped rental fleets — covering everything from real-time GPS tracking and IoT device management to automated billing, geofenced pricing zones, and rider-facing mobile apps.
The platform includes a web-based operator dashboard with real-time vehicle monitoring, battery level tracking, and fleet health analytics. Operators can define custom geofences and pricing zones on an interactive map, set time-based or distance-based pricing rules, and configure automatic vehicle locking for vehicles outside designated areas. Built-in ride management handles the full rental lifecycle from unlock to payment, including automated fare calculation, Stripe-powered payment processing, and fraud detection.
Levy Fleets supports multiple IoT hardware providers (OKAI, Segway, Teltonika, Omni, and others) through a unified telemetry pipeline, allowing operators to mix vehicle brands within a single fleet. The system processes real-time telemetry data including GPS coordinates, battery voltage, signal strength, and ambient temperature, making it easy to monitor fleet health at scale.
For rider management, the platform provides customer profiles with ride history, wallet balances, loyalty programs, and integrated ID verification. Operators can manage their entire customer base, handle disputes, issue refunds, and track rider behavior from a single dashboard. The white-label mobile app supports multiple languages (English, Spanish, French) and includes features like QR code scanning, in-app payments, and real-time ride tracking.
Key differentiators include multi-tenant architecture with subaccount support for managing multiple locations, a revenue-share model with no upfront software licensing fees, and hardware-agnostic IoT integration that avoids vendor lock-in. The platform is used by fleet operators across North America to manage shared micromobility programs for universities, corporate campuses, municipalities, and tourism destinations.
Atlog is an AI-driven platform designed to automate business communications while ensuring compliance with regulations such as the TCPA and FDCPA. By leveraging advanced voice AI technology, Atlog enables businesses to handle outbound campaigns, customer service interactions, and collections processes efficiently and effectively, without the risk of legal complications. This solution is particularly beneficial for organizations seeking to scale operations without increasing headcount or overhead.
Key Features and Functionality:
- Compliance-First Outbound Campaigns: Automates outbound communications, including collections, support, and welcome calls, with a focus on adhering to regulatory requirements.
- 24/7 AI Receptionist: Ensures no lead is missed by managing incoming calls, scheduling appointments, and addressing customer inquiries at any time.
- Multilingual Customer Service Agent: Engages customers in their preferred language, providing support tickets, resolving issues, and enhancing customer satisfaction.
- Collections Automation: Streamlines the collections process by sending personalized payment reminders, negotiating payment plans, and tracking commitments.
- Regulatory-Aware Communications: Maintains compliance with various regulations, including FDCPA, TCPA, and state-level rules, reducing legal risks.
- Advanced Security Measures: Offers SOC 2 Type II certification and options for on-premise deployment to ensure data security and ownership.
Primary Value and Solutions Provided:
Atlog addresses the challenge of managing business communications in a compliant and efficient manner. By automating tasks such as outbound campaigns, customer service, and collections, it allows businesses to:
- Enhance Efficiency: Reduce manual workload and operational costs by automating routine communications.
- Ensure Compliance: Mitigate legal risks associated with non-compliance to regulations like TCPA and FDCPA.
- Improve Customer Engagement: Provide timely, multilingual support to customers, enhancing satisfaction and loyalty.
- Scale Operations: Grow business capabilities without the need for additional staff, maintaining cost-effectiveness.
By integrating Atlog's AI solutions, businesses can streamline their communication processes, maintain regulatory compliance, and focus on core operations, ultimately driving growth and customer satisfaction.
CamsAI Chatbot is an AI-powered solution designed to enhance customer service by providing instant, accurate, and personalized responses to inquiries. With a user-friendly setup that requires no coding, businesses can deploy a customized chatbot on their website or social media platforms within minutes. By simply uploading a website URL, the system generates a tailored chatbot, eliminating the need for third-party API keys and ensuring seamless integration.
Key Features and Functionality:
- Instant Customer Support: Delivers real-time answers to customer questions, ensuring prompt assistance.
- Unlimited Conversations: Supports an unlimited number of interactions without additional charges per conversation.
- AI-Powered Solutions: Utilizes advanced AI to handle diverse queries, adapting to provide increasingly personalized support.
- 24/7 Availability: Offers round-the-clock assistance, reducing the need for additional staff and ensuring customers receive help anytime.
- Seamless Integration: Easily integrates with existing customer service channels like live chat, email, and social media platforms such as WhatsApp.
- Cost-Effective Support: Automates repetitive tasks, allowing customer service teams to focus on more complex issues, thereby reducing operational costs.
- Natural Language Processing (NLP): Understands and responds to queries in human-like language, facilitating smooth conversations.
- Multilingual Support: Supports multiple languages, enabling businesses to cater to a diverse customer base.
- Flexible Deployment: Provides options to share the chatbot via a simple URL or embed it directly into a website for a seamless user experience.
Primary Value and Solutions Provided:
CamsAI Chatbot addresses the need for efficient and effective customer service by automating responses to common inquiries, ensuring customers receive immediate assistance without the limitations of business hours. This automation not only enhances customer satisfaction and engagement but also allows businesses to allocate resources more effectively, focusing human efforts on complex tasks. By offering a scalable and cost-effective solution, CamsAI Chatbot empowers businesses to improve their customer support experience, foster loyalty, and drive growth.
CleverCall is an AI-driven voice assistant designed to enhance customer service, sales, and support operations by handling calls with human-like precision and availability. Operating 24/7, it ensures that no customer inquiry goes unanswered, providing consistent and accurate responses aligned with your brand's policies and tone.
Key Features and Functionality:
- 24/7 Availability: CleverCall manages incoming calls around the clock, eliminating wait times and ensuring immediate assistance for customers.
- Natural Human-Like Interaction: Trained on your company's guidelines and communication style, it delivers responses that reflect your brand's voice, maintaining a professional and personalized customer experience.
- Multilingual Support: With the capability to understand and respond in over 40 languages, CleverCall caters to a diverse customer base without the need for manual translation.
- Seamless Integration: It connects effortlessly with existing telephony systems, CRM platforms, and knowledge bases, ensuring a smooth implementation process without the need for complex migrations.
- Intelligent Call Routing: When human intervention is necessary, CleverCall intelligently directs calls to the appropriate department or personnel, enhancing operational efficiency.
- Continuous Learning and Optimization: The system automatically updates its knowledge base by integrating with your latest documents and systems, ensuring that information provided to customers is always current.
Primary Value and Solutions Provided:
CleverCall addresses the challenge of managing high volumes of customer interactions by automating routine inquiries and tasks, thereby reducing the workload on human staff. This automation leads to significant time and cost savings, allowing customer service teams to focus on more complex and value-added activities. By providing immediate, accurate, and consistent responses, CleverCall enhances customer satisfaction and loyalty. Its multilingual capabilities and 24/7 availability ensure that businesses can effectively serve a global customer base without language barriers or time constraints. Furthermore, the system's ability to integrate with existing infrastructure and continuously learn from interactions ensures that it remains a valuable and up-to-date resource for both customers and businesses.
Civio is an AI-native platform designed specifically for businesses engaging with government entities (B2G). It streamlines the entire revenue workflow by integrating AI teammates that manage tasks from opportunity qualification to proposal generation and post-sale execution. Unlike traditional tools that focus solely on drafting proposals, Civio ensures that each proposal is a coordinated step within a comprehensive revenue cycle, enhancing efficiency and compliance.
Key Features and Functionality:
- RFP Proposal Teammate: This AI component analyzes solicitation documents, extracts requirements, and generates compliant first drafts by leveraging the organization's approved content library. It also completes complex government forms, ensuring thoroughness and accuracy.
- Sales Engineer Teammate: This feature populates requirement matrices with verified, source-linked responses, addressing both narrative and technical compliance aspects of proposals.
- Signal Intelligence Teammate: Prioritizes government opportunity signals from various feeds and CRM systems, providing clear evidence and actionable next steps to prevent missed opportunities.
- Lead Scoring Teammate: Offers explainable pursuit scoring based on factors like fit, budget, compliance readiness, competition, and delivery risk, facilitating consistent and informed pursuit decisions.
- Scoping/Delivery Teammate: Converts scoping activities into execution-ready project plans synchronized with the CRM, safeguarding service margins and delivery outcomes post-contract award.
- Customer Intelligence Teammate: Consolidates business signals to proactively manage customer satisfaction and loyalty, aiding in churn prevention and account expansion.
Primary Value and User Solutions:
Civio addresses the fragmentation often encountered in government contracting processes, where bid alerts, CRM data, proposals, contracts, and meeting notes are dispersed across various systems. By providing AI teammates that execute tasks across the entire revenue lifecycle, Civio reduces manual workloads, enhances compliance, and accelerates the proposal process. This comprehensive approach enables businesses to efficiently identify and pursue valuable opportunities, ultimately fostering growth and facilitating more effective partnerships with government clients.
Frontdesk AI is an advanced artificial intelligence solution designed to streamline and enhance front desk operations for businesses, particularly in the hospitality and service industries. By automating routine tasks and managing customer interactions, Frontdesk AI allows businesses to provide prompt and efficient service, improving overall customer satisfaction.
Key Features and Functionality:
- Automated Customer Engagement: Frontdesk AI handles incoming calls, messages, and inquiries, providing immediate responses to common questions and requests.
- Appointment Scheduling: The system efficiently manages bookings and reservations, reducing the workload on human staff and minimizing scheduling errors.
- 24/7 Availability: Unlike human staff, Frontdesk AI operates around the clock, ensuring that customer inquiries are addressed promptly at any time.
- Integration with Existing Systems: The AI seamlessly integrates with existing customer relationship management (CRM) and booking systems, ensuring a smooth workflow without the need for extensive retraining or system overhauls.
- Multilingual Support: Frontdesk AI can communicate with customers in multiple languages, catering to a diverse clientele and expanding the business's reach.
Primary Value and Solutions Provided:
Frontdesk AI addresses the challenge of managing high volumes of customer interactions without compromising service quality. By automating routine front desk tasks, it allows businesses to:
- Enhance Customer Experience: Immediate and accurate responses to inquiries lead to higher customer satisfaction and loyalty.
- Increase Operational Efficiency: Automation reduces the burden on human staff, allowing them to focus on more complex and personalized customer service tasks.
- Reduce Operational Costs: By handling tasks traditionally performed by human staff, Frontdesk AI can lead to significant cost savings.
- Scale Operations: The AI's ability to manage a large number of interactions simultaneously enables businesses to handle increased customer demand without additional staffing.
In summary, Frontdesk AI offers a comprehensive solution for businesses seeking to optimize their front desk operations, improve customer engagement, and achieve greater operational efficiency through the power of artificial intelligence.
Gloora AI is software for salons, barbershops, nail studios, spas and clinics. It runs the whole day in one system: online booking and the calendar, walk-ins and turns, checkout and payments, the client book and loyalty, messages and an AI Concierge, team pay, stock and reports, for one branch or many.
Online booking: clients book themselves on a branded booking page that is open around the clock, choose a team member, stack services or book for a group, and pay a deposit where the branch asks for one. Book Now links go on Instagram, Facebook and Google, and every booking they bring is counted in the reports.
Calendar and walk-ins: a day grid of team columns that reserves rooms and equipment along with the person, home visits, a waitlist, and a turn list for walk-ins that gives the next client by the branch's rule (round robin, first available, lowest turns, weighted, skill-based or manual).
Checkout: one ticket for several technicians, split payments, tips per technician, gift cards and store credit, refunds and voids that can need a manager's approval, and a cash drawer that is counted at close.
Messages and AI: a shared inbox for WhatsApp, Instagram and Messenger, including comments on your own posts. The AI Concierge (a Premium add-on, included in the Own Brand plan) answers from the live menu, prices and availability, books the appointment and hands the chat to the team. Automatic confirmations, reminders and receipts go out in the branch's language or in each client's own (12 languages).
Team and money: payroll with monthly, weekly, daily or hourly pay, commission by service, tiers and overtime, payslips and exports for Gusto or QuickBooks Payroll; a time clock; reports on profit, income, expenses, tax and the daily close; VAT invoices and a full audit trail.
Pricing is a flat subscription per branch, with 0% commission on bookings and a 7-day free trial with no card. A dedicated team does the full data migration in about 30 minutes, 3 hours at most. Onboarding, building the services in bulk and training are on us, with 24/7 support.
Blippar is a pioneering technology company specializing in augmented reality (AR), computer vision, and artificial intelligence (AI). Founded in 2011, Blippar offers a suite of tools and services designed to empower users—from individuals to enterprises—to create, experience, and share immersive AR content accessible directly through mobile browsers and AR headsets.
Key Features and Functionality:
- Blippbuilder Studio: A user-friendly, no-code platform that enables the creation of AR experiences for the web. Users can design AR content compatible with various devices, access a vast library of 3D models, and publish experiences instantly across the web and social media. The platform supports features like surface, marker, and face tracking, allowing for dynamic and interactive AR projects.
- WebAR SDK: A state-of-the-art developer kit that facilitates the integration of AR technology into existing websites. It offers core AR functionalities, including real-time SLAM (Simultaneous Localization and Mapping), marker and face tracking, and compatibility with popular frameworks such as PlayCanvas, A-Frame, and Babylon.js. The SDK also includes a Unity plug-in for seamless WebAR creation.
- Studio Services: Blippar's in-house studio team provides expertise in crafting bespoke AR experiences tailored to various industries, including entertainment, tourism, consumer packaged goods (CPG), and education. Their services aim to enhance brand loyalty, user engagement, and conversion rates through innovative AR solutions.
Primary Value and User Solutions:
Blippar addresses the growing demand for accessible and engaging AR content by offering tools that democratize AR creation. For individuals and businesses without coding experience, Blippbuilder Studio provides an intuitive platform to design and deploy AR experiences effortlessly. Developers seeking advanced capabilities can leverage the WebAR SDK to integrate AR seamlessly into their digital platforms. By bridging the gap between the digital and physical worlds, Blippar enhances user engagement, drives brand awareness, and opens new avenues for interactive storytelling and marketing.
Intura is an AI-driven data analytics company that empowers brands to gain a profound understanding of their target markets by analyzing real conversations across social media, e-commerce platforms, and AI search engines. By delving beyond surface-level metrics, Intura uncovers genuine customer sentiments, thoughts, and desires, enabling brands to make informed decisions that resonate with their audience.
Key Features and Functionality:
- Audience Listening & Social Intelligence: Intura examines authentic discussions on platforms like TikTok, Instagram, X, Threads, and e-commerce sites to reveal what customers truly think and want, moving beyond basic engagement statistics.
- Deep Sentiment & Consumer Insight: The platform deciphers nuanced emotions and attributes that drive customer loyalty or churn, providing actionable insights based on real sentiments rather than assumptions.
- AI Search & Brand Perception Analytics: Intura monitors how brands are represented in AI-generated responses from tools like ChatGPT, Gemini, and Perplexity, offering insights into brand perception and competitive positioning.
- Audience Segmentation & Community Discovery: The service identifies specific communities and micro-niches discussing relevant categories, helping brands locate and understand their real online customer base.
- Market Intelligence & Trend Forecasting: Intura tracks emerging signals across various platforms to predict market trends, providing early visibility into shifting consumer priorities and competitor movements.
- Competitive Intelligence & Gap Analysis: The platform compares brands against competitors in terms of sentiment, visibility, audience perception, and share of voice, highlighting unaddressed gaps and opportunities.
Primary Value and User Solutions:
Intura addresses the challenge brands face in understanding their audience beyond traditional metrics. By analyzing real conversations and sentiments, it provides deep insights into customer needs and market trends. This enables brands to craft strategies that align with genuine consumer desires, enhance customer engagement, and maintain a competitive edge in the market.
VernAI is an advanced emotion recognition platform designed to infuse real-time emotional intelligence into AI agents, chatbots, and virtual assistants. By leveraging neuroscience-backed models and analyzing natural language cues, VernAI accurately detects a range of human emotions—including fear, sadness, anger, and joy—enabling AI systems to respond with genuine empathy. This capability transcends traditional sentiment analysis by capturing nuanced emotional contexts, thereby facilitating more human-like and context-aware AI interactions. VernAI is particularly beneficial in sectors such as mental health, customer support, and conversational AI, where understanding and appropriately responding to user emotions are crucial.
Key Features and Functionality:
- Real-Time Emotion Recognition System (ERS): Utilizes advanced algorithms to detect and interpret a wide spectrum of human emotions in real-time conversations.
- Natural Language Processing (NLP)-Based Emotion Analysis: Analyzes textual inputs to discern emotional undertones, allowing AI to adapt responses accordingly.
- Emotional Response Modulation: Enables AI agents to modify their replies based on detected emotions, ensuring interactions are empathetic and contextually appropriate.
- Integration Capabilities: Offers APIs, SDKs, and plugins compatible with platforms like ChatGPT, facilitating seamless incorporation into existing AI systems.
- Comprehensive Emotion Dashboard: Provides analytics and insights into emotional trends, aiding in the continuous improvement of AI interactions.
Primary Value and User Solutions:
VernAI addresses the critical need for emotional intelligence in AI interactions, transforming them from purely transactional exchanges to empathetic and human-like conversations. By accurately recognizing and responding to user emotions, VernAI enhances user engagement, builds trust, and reduces instances of miscommunication. This is particularly valuable in applications such as mental health support, where understanding emotional states is essential, and in customer service, where empathetic responses can significantly improve customer satisfaction and loyalty. Ultimately, VernAI empowers organizations to create AI systems that are not only intelligent but also emotionally aware, leading to more meaningful and effective user interactions.