Products

IrisAgent is an AI-powered customer support automation platform that enhances support operations by autonomously resolving over 50% of support tickets across chat, email, and voice channels. By integrating with existing helpdesk systems like Zendesk, Salesforce, Intercom, Freshworks, and HubSpot, IrisAgent deploys within 24 hours, providing accurate, context-aware responses grounded in your organization's knowledge base and backend systems. Trusted by companies such as Dropbox, Zuora, and Tekion

ToumAI is a comprehensive voice AI platform designed to facilitate seamless multilingual customer interactions across diverse languages, dialects, and cultures. By orchestrating AI voice agents, ToumAI ensures that every customer conversation feels personalized and local, even at scale. Key Features and Functionality: - Analytics: Transforms conversations into actionable insights by analyzing sentiment, topics, compliance adherence, and performance metrics. - Agentics: Enables the creation, de

iTech36 LLC is a premier provider of consulting and technology solutions, dedicated to assisting businesses in achieving their objectives through innovative and comprehensive services. With over two decades of industry experience, iTech36 has established itself as a trusted partner across various sectors, offering expertise in IT consulting, application development, cloud services, artificial intelligence, and Oracle solutions. Their commitment to excellence and client satisfaction is evident in

Coresecure, Inc. is a technology consulting firm specializing in strategy, design, product management, and technology solutions. Established in 1999, the company has over two decades of experience in transforming digital concepts into successful products by developing innovative features and implementing the right strategies with appropriate technologies. Coresecure partners with clients across various industries, including biotech, fintech, pharmaceuticals, luxury goods, electronics, and commer

Systems Process People is a business consultancy dedicated to helping companies achieve sustainable and scalable growth by optimizing their systems, processes, and talent. With a focus on software strategy, they assist clients in maximizing their investment in enterprise software through expert advice, implementation, and support. Their team brings strategic and operational experience across a broad range of industries, technologies, and business functions, all integrated into a single client-fo

ClifyX Inc., established in 1998, is a minority-owned IT consultancy specializing in digital transformation, service management, and cloud solutions. With over two decades of experience, ClifyX partners with organizations to implement cutting-edge technologies, enhancing operational efficiency and customer engagement. Their expertise spans across various industries, including financial services, healthcare, telecommunications, media, and technology. Key Features and Functionality: - ServiceNo

TwoPlus is an innovative management platform that enables organizations to integrate AI agents into their teams, facilitating seamless collaboration between human employees and AI counterparts. These AI agents are designed to function as real teammates, capable of participating in voice calls, attending meetings, and contributing to various departmental tasks. Key Features and Functionality: - Voice Interaction: Initiate voice calls with AI agents, allowing for natural, low-latency conversatio

At The DataTech Labs Inc (TDTL), we are a technology and learning company as well as partners in transformation. Founded in 2020, TDTL combines deep industry expertise with modern learning and digital platforms to help enterprises and individuals unlock growth, agility, and sustainable impact. Who We Are: Headquartered in Pune, with a presence in New York, Dubai, and Malaysia, we operate globally at the intersection of digital transformation, enterprise learning, and measurable business outcom

biX Consulting GmbH & Co. KG is a premier provider of Business Intelligence (BI solutions, specializing in the design and implementation of innovative architectures that empower organizations to harness their data effectively. With over a decade of experience, biX Consulting offers comprehensive services that encompass the entire BI lifecycle—from initial strategy and conception to development, implementation, and ongoing support. Their expertise spans various industries, assisting clients i

BAI Analytics is an AI-powered feedback intelligence platform designed to transform unstructured customer feedback into actionable insights. By automatically collecting and analyzing data from various channels—including social media, surveys, support tickets, and reviews—BAI Analytics enables organizations to understand and respond to customer needs effectively. This comprehensive approach ensures that every customer voice is heard and acted upon, driving product and service improvements. Key F

Leading Services Shaping Thailand’s Digital Landscape We specialize in a wide range of innovative technology services designed to empower growth and deliver exceptional value. Our core offerings include: Mobile & Web App Development – Creating intuitive, impactful, and visually captivating applications with seamless app integration, modernization, and full-stack development. AI & Machine Learning Solutions – Driving automation, fraud detection, and predictive analytics for smarter opera

DXC Technology Australia Pty Limited is a provider of comprehensive IT services and solutions, specializing in enterprise applications, cloud services, and digital transformation initiatives. With over 30 years of partnership with Microsoft, DXC leverages its deep expertise to help organizations modernize their IT infrastructure, optimize business processes, and drive innovation. Their offerings encompass a wide range of services, including the implementation and management of Microsoft Azure, M

Auctions for Salesforce 4.11 (March 2016) helps staff manage all the information related to an auction. It tracks tickets, sponsorships, donations, the bundling of donations into auction items, purchases, and handles Check In & Check Out at the event.

AMatrix is a Montreal-based AI company specializing in developing and operating AI-driven software products, known as matrices, designed to automate and enhance various business functions. Each matrix is a fully functional, versioned software product managed by supervised AI agents that interpret context, make decisions, and execute multi-step workflows across specific business domains. This approach ensures that businesses can streamline operations while maintaining human oversight and accounta

Homeless Link is a national membership charity in England dedicated to supporting organizations that assist individuals experiencing or at risk of homelessness. They offer a range of products and services designed to enhance the effectiveness of homelessness services and contribute to ending homelessness. Key Products and Services: 1. In-Form: A cloud-based client relationship and service management application built on the Salesforce platform. In-Form is tailored for non-profits, including ho

Learning and enablement teams have stopped outsourcing their simulations to legacy vendors, and Forge is why. Not because building in-house is always the answer, but because you finally get to choose. Build it yourself on the platform, have Forge design and facilitate the whole thing, or split the work however makes sense for your team. The model bends to you instead of the other way around. What stays constant is ownership and control. Everything created on Forge, whether you build it or Forge

PerfCopilot turns the work your team already does into a first draft of their performance review. Instead of starting from a blank box and your memory of the last six months, you connect the tools where work actually happens, and PerfCopilot assembles a draft grounded in real evidence. The flow is straightforward. You pick a person and a review cycle. PerfCopilot reads the signals it has permission to see, such as merged pull requests, tickets, project updates, and activity levels, and writes a

Metacube is a certified Salesforce Product Development Outsourcer (PDO with over 15 years of experience in delivering high-quality product development services. Specializing in assisting Independent Software Vendors (ISVs, Metacube offers comprehensive solutions that encompass the entire software lifecycle—from design and development to quality assurance and support. Their product-focused approach, combined with technical expertise and hands-on leadership, enables clients to accelerate product d

PK Protect Data Store Manager Most organizations have a reasonable handle on what data lives on their endpoints. The real problem is everything else: the databases, data lakes, cloud repositories, packaged applications, and ERPs holding petabytes of sensitive data that nobody has fully mapped, let alone protected. That's the problem PK Protect Data Store Manager (DSM) was built to solve. DSM automatically discovers and protects sensitive data across your entire backend data infrastructu

Most revenue teams suffer from the same expensive problem: reps burn real leads while figuring out their pitch, and managers only have the bandwidth to review a fraction of their calls. Coaching relies on gut feeling, and mistakes get repeated. SkillTap fixes this by creating a continuous coaching loop. We score how your reps actually sell on live calls, pinpoint the exact weaknesses costing them deals, and assign targeted AI voice roleplay to fix those gaps before their next dial. It is the on