Result-focused Don't waste your budget on strategies that dont work. We devote time to uncovering your true business needs and then develop a customized master plan designed to achieve your goals. Ethical Approach Pushing services you don't need is not how we do things at UMG. We believe in transparency, collaboration, and personalized approach to each of our partners and projects. Industry experts As a result of a well-designed mix of development, digital marketing and SEO, 70% of our
At SALVé, our goal is to hasten the shift toward technology that is of a higher standard, more thoughtfully developed, and more focused on providing solutions. We are committed to the idea that we may contribute to a more positive future for both our planet and our society if we assist our clients in comprehending the effects of their financial decisions and in making the transition to more environmentally and socially responsible alternatives. Adding value for you and the people that
Symantec Integrated Cyber Defense (ICD is a comprehensive cybersecurity platform designed to unify and streamline security across an organization's entire digital infrastructure. By integrating advanced threat protection, information security, identity management, and compliance solutions, ICD effectively safeguards enterprises against sophisticated cyber threats. This unified approach reduces the complexity and cost associated with managing multiple security products, while enhancing the organi
Caption.Ed is an AI-powered captioning and transcription tool that delivers real-time captions, searchable transcripts, and AI-generated summaries for meetings, calls, and lectures. Built for productivity and accessibility, it helps teams save time, stay compliant, and ensure inclusive communication across hybrid, remote, and in-person settings.
Notchox is a reliable data recovery software that enables users to recover lost, deleted, formatted, and inaccessible files. Notchox has advanced scanning technology for recovering files such as documents, pictures, videos, emails, and other valuable data. It has an easy-to-use interface that makes it easy for users to learn how to use the software for data recovery. When files are deleted or are not accessible, users can use Notchox to recover their data.
Checkbox is a multi award-winning platform that enables users to build their own solutions using only drag and drop. Solutions built on Checkbox streamline manual expert processes across multiple functions enterprise-wide, and can also serve as business-facing, self-service applications. These applications can be used to automate advice, digitise approval workflows, conduct weighted risk assessments, facilitate intake and triage, generate documents and notifications, and more.
Flex Appliance moves beyond hyperconverged architectures and provides a unified NetBackup environment by making it simple to protect all your workloads and scale without increasing your hardware footprint.
Telvista is USA based IT support company that works for customer engagement Solutions like BPO Services, Business IT Solutions, Omnichannel, customer support, and many more IT Support Services.
Slingshot by WorkWave is a comprehensive 24/7 call center and lead response solution tailored for home service providers. It enables businesses to engage with customers across multiple communication channels—including phone, text, email, chat, and web leads—ensuring prompt and effective interactions at any time. By integrating with existing CRM systems, Slingshot's trained agents can qualify leads, close sales, and schedule appointments, helping companies convert more leads into loyal customers.
CSAT.AI provides a ‘fix it before you end it’ real-time solution to prevent bad customer service. This patent pending plugin was developed to train agents while providing 100% Quality Assurance monitoring. The Agent is able to see an estimation of their CSAT score in real-time. This enables agents to proactively correct course prior to concluding an engagement. Agents are able to self coach and benefit from in-the-moment customer sentiment analysis. No longer will overwhelmed managers have to re
Monitor your contact center to deliver great customer experience
Evateck is dedicated to offering tech firms and online business effective and dependable outsourced support services. In our commitment to maintaining the highest standards of quality, we currently onboard only TWO clients each month. Whether you require a dedicated phone line or an advanced CRM system, we are equipped to meet these needs. Along with these specific solutions, we offer a comprehensive support package tailored to your requirements.
The Genesys Cloud EX™ solution is designed to help companies support their workforce with technology that improves their overall experience. You’ll have access to more accurate forecasting and scheduling, which addresses your employees’ desires for better balance between work and life commitments. It also enables you to support remote, hybrid and office-based work.
CloudPhone is built as a plug-and-play solution for home and small offices.
Office24by7 CRM is a customizable, all-in-one platform designed to unify sales, marketing, communication, and support with unlimited users and unlimited calling included. It features no-code workflow automation, omnichannel engagement across voice, SMS, WhatsApp, email, and built-in cloud telephony for seamless interactions. Industry-specific modules and advanced analytics empower businesses to scale efficiently and maintain full control of their customer lifecycle.
Vanie is an AI-driven contact center solution that uses NLP and LLM to analyze every customer interaction in real time, providing actionable insights to improve CX, increase operational efficiency, and drive better ROI. It securely captures every conversation, converts speech to text summaries, and evaluates interactions based on quality checklists and process-specific metrics. Key Features: 1.100% Automated QA – Ensures consistent quality across all interactions without manual reviews or human
Evalgent is an AI-powered voice agent evaluation platform designed to test, monitor, and improve conversational AI systems before and after deployment. Key features: - Scenario-based testing to validate end-to-end workflows - User behaviour-based stress testing (interruptions, accents, speech pace, etc.) - Evidence-based evaluations with actionable recommendations - Custom metrics to benchmark agent performance - Human-in-the-loop review for nuanced quality validation How it works? 1. Define:
OpenGov Enterprise Asset Management is a modern operations management software for local governments.
L7|ESP is a unified, composable, and bimodal platform with a single data fabric that reduces total cost of operations while enabling digital transformation for life sciences + healthcare. This FDA regulatory compliant platform comes with a number of pre-built best-in-class apps: ELN, LIMS, Sample Management, Inventory, Analysis, EBR (Electronic Batch Record), Dashboards, Data, Intelligence, EM (Environmental Monitoring), Builders, Search, etc. We are continuously adding new applications with eac