I genuinely like about half of our vendors, not just the product they are supplying us, for how they do business. We'd seen a few issues where a two-person client of ours is using ControlOne from Cytracom to keep PCs at two different locations on the same network. It was the most feasible option for us to use a secure cloud gateway to keep the startup's costs down rather than buying two firewalls and creating a tunnel and getting the client to upgrade his home ISP for a static IP. At times, one user might be logged into multiple devices, and the devices have assigned IP addresses so a SQL connection can work. Regardless of the tech stuff, without me putting in a ticket, the lead engineer reached out and said they saw an issue and would like to offer a free license for the client to get another user account until they fixed it. I didn't even need to complain. The technology is wonderful, and onboarding has been great, but that is the kind of support that makes me like using them so much more.

The ability to use, setup and sign up for quick and with little issues

Very Convenient and available in different platforms which makes portable and easy to go.