Products

Cloud call center software is a cloud-based telephony solution that enables businesses to manage inbound and outbound voice interactions through a centralized, internet-hosted system. It allows organizations to handle large call volumes efficiently while ensuring consistent call quality and reliability. Features such as Automatic Call Distribution (ACD) route incoming calls to the most appropriate agents, while AI-powered IVR automates call handling and guides callers to the right department. Re

24/7 virtual receptionist for home service businesses. CallFrame answers every call in under 2 seconds — booking appointments directly into your calendar, answering pricing questions, sending SMS confirmations to customers, and alerting you instantly when a high-priority call comes in. 25 features included at one flat price. No contracts, cancel anytime.

Predictive dialler built for faster outbound calling with AI built in. • Auto pacing to match agent availability • Higher connect rates with fewer dropped calls • Live transcription and call summaries • Real time objection prompts and next best actions • Sentiment and intent detection for better control • Smart lead scoring and priority queues • Automated callbacks, voicemail drop, and local presence options • Call recording with compliance controls • AI voice bots for overflow and out of hours

Callizy is a modern cloud phone system built for Canadian businesses. It provides a professional Canadian phone number, unlimited calls to Canada and the US, intelligent call routing, voicemail notifications, and full call history. The Pro plan includes AI-powered voice agents available 24/7, automatic transcriptions, call summaries, and outbound auto-dialer campaigns. Setup takes under 5 minutes, with bilingual (FR/EN) local support and a free 14-day trial.

EOV6 — Call Center Chat Connect EOV6 helps call centers reduce average handling time (AHT) and improve first-call resolution by eliminating one of the most common sources of friction on phone calls: misheard customer details. When names, email addresses, reference numbers, or privacy acknowledgements are difficult to capture verbally, agents can issue a simple six-digit code and direct the caller to a temporary web chat. The agent and caller share the same live session, allowing critical detai

CollaborationRoom.ai is a virtual contact center floor platform for remote and hybrid contact centers, BPOs, and collections teams. It provides continuous video, audio, and screen streaming so supervisors can view multiple agents at once, zoom in on an individual agent, and support performance in real time. Core collaboration features include live call observation, supervisor cam, agent hand raise, private and group chat with automatic PII/PCI redaction, private calling, and remote desktop cont

Owlcall is an AI-powered receptionist and call operations platform designed for service-based small and medium businesses. It ensures that every incoming call is answered, understood, and converted into structured, actionable work. When a customer calls, Owlcall answers the phone, understands the request, and gathers key details such as the issue, location, and contact information. The system automatically creates or updates a customer contact, records the call, generates a transcript and summa

RADIUS is AI powered Omnichannel Interaction System designed to orchestrate seamless customer experiences. It ensures context is preserved across every touchpoint, enabling organizations to unify communications, automate quality management, and deliver personalized support at scale.

Platform28 is an AI-powered cloud contact center platform (CCaaS) built for organizations that demand reliability, security, and responsive support. Since 2001, we've helped 500+ organizations—including state government agencies, healthcare systems, universities, and financial services companies—deliver exceptional customer experiences. Unlike enterprise platforms that treat you like a number, Platform28 provides a dedicated Customer Success Manager to every customer. Our average customer relat

DialPhone is an AI-powered business phone system for teams in the US and Canada. It combines cloud voice, business SMS, an AI receptionist, online fax, and a full contact center in one platform — replacing separate VoIP, texting, and call-center tools. Features include AI call transcription and summaries, shared team inboxes, IVR and call routing, 10DLC/TCPA-compliant SMS, HIPAA-ready fax, and CRM integrations (Salesforce, HubSpot, Microsoft Teams). Pricing is transparent and published from $24

Textology is an all-in-one business communication platform that helps organizations streamline customer engagement through SMS, MMS, VoIP calling, AI-powered automation, and team collaboration. Designed for growing businesses, Textology brings customer conversations, business texting, voice communication, follow-ups, and automation into one centralized platform, helping teams respond faster, improve customer experiences, and operate more efficiently. Businesses use Textology to manage customer

Message1 is cloud software built for telephone answering service and secretarial teams — not a generic contact center platform or CRM. Agents manage client records, capture messages during calls, and deliver them via SMS, email, Threema, or the Message1 App in one browser workflow, with no legacy desktop installs for operators. The Message1 App (iOS, Android, PWA at message1.app) lets your clients' staff receive messages on mobile with push notifications, inbox, and availability status — inclu

Instadesk Call Center is a cloud-based contact center solution built for global enterprises. It unifies inbound and outbound voice operations with AI-powered automation, native CRM integration, and omnichannel support. Inbound calling features skill-based and IVR routing. Calls are matched to the right agent by language, workload, or customer priority — no transfers, no repeats. The unified workspace displays customer data, order history, and ticket status the moment a call arrives. Outbound c

Kodavox is an AI-powered customer communication platform that helps businesses answer every call and message and convert more customers — without growing headcount. Its AI Voice Agent answers inbound phone calls 24/7 in a natural voice, handles questions, books appointments and routes calls. On WhatsApp, Kodavox replies to customers instantly and runs broadcast campaigns. A single omnichannel team inbox brings calls, WhatsApp, Instagram, Facebook, SMS and email together, with assignment, rout

Backed by 50 years of communications innovation and 20 years of contact center expertise, Mitel CX delivers a secure, proven platform that enterprises trust to keep every customer interaction clear and connected. Too often, conversations end without action. Mitel CX turns voice and digital interactions into business intelligence, empowering line-of-business leaders to uncover trends, improve outcomes, and drive ROI. When agents have the right tools, service quality follows. Mitel CX gives them

Dialbird is an AI-powered business phone system for modern teams, built on VoIP. It helps growing businesses manage calls, messages, automation, and internal collaboration in one place. As businesses scale, the phone is often the first customer communication channel to break. Calls spread across personal mobiles. Messages sit in separate tools. Follow-ups depend on memory. Conversations are not always handled consistently. This can lead to slower responses, missed opportunities, poor customer e

We're not your typical BPO. Boldr is a purpose-driven outsourcing company and the world's largest B-Corp-certified BPO and PEO. We have offices in the Philippines, Mexico, Canada, South Africa, and United States. What makes us different is the fact that we care, we give back, we nurture. First off, we invest in your teams so they can grow with your company and improve long-term results for both parties. Second, we invest our time and a percentage of our revenues back into the communities where

Group video gifts made simple. Easily collect video messages and photos to create the best celebration video gift. The perfect gift for a birthday, retirement, employee recognition, farewell, and more.

inSegment is a digital marketing agency specialized in integrated online marketing campaign, SEO, PPC, and lead generation services.

Manage a website that you're proud to have represent your business. It's secure, fast, ranks well in search and looks great. Build an accurate contact database which shows the journey from a visit to a conversion, and where you can improve. Attract more business and be seen with a suite of tools for publishing via e-mail, social media, SMS and automation. Sell online or offline, manage recurring payments and take advantage of perfect 2-way integration with your accounting software.