Products

SolutionsZilla provides embedded dispatch and operations support for limousine, black car, taxi, airport shuttle, and NEMT companies across North America. Our dedicated agents handle reservations, booking modifications, driver coordination, inbound calls, and overnight coverage — fully trained on your software from day one. We work as an extension of your operations team, not a call center or BPO. Trusted by transportation companies across the US and Canada. Start with a no-commitment pilot peri

Jabra Engage AI is AI-powered call centre software that helps teams deliver better customer conversations, every time. It goes beyond speech-to-text by analysing the tone of both agent and customer in real time, giving instant feedback so agents can stay empathetic and in control. Automatic call summaries cut admin, freeing agents to focus on the conversation. Supervisors get a clear post-call dashboard to coach faster and more effectively — no more random sampling or guesswork. The result: happ

AnswerNet is a tech-enabled contact center outsourcing company, providing inbound, outbound, automated, BPO, and AI services. AnswerNet offers strategic industry insights and creative problem solving. Our data driven emotionally intelligent business process outsourcing solutions are designed to optimize business performance, streamline operations, and mitigate risks, enabling our clients to focus on revenue generation and core activities. We will customize a solution that meets your needs! Core

PinnacleVoice Networks gives your agents more live conversations per hour, powered by AI predictive dialing, real-time coaching, and a unified CRM + SMS + email platform built for call centers, contact centers, and BPOs.

Empower your employees with Mitel Workforce Optimization solutions that are proven to improve both the efficiency of your organization and the quality of your customer experience.

Isara is an independent monitoring and QA layer for AI agents. As companies hand customer support, customer success, and financial interactions over to AI, the only record of what those agents actually said and did usually lives inside the platform that sold you the AI — the same platform that grades its own performance. Isara gives you an independent view. Isara connects in minutes (no code changes) and analyzes every interaction across major customer service platforms — not a sample. It surfac

WiseAudio is an AI-powered call quality assurance platform that automatically analyzes 100% of business's phone calls against business' own quality standards. Instead of manually reviewing a small sample of recordings, teams get full coverage, consistent scoring, and actionable insights into conversation trends. WiseAudio transcribes calls and uses large language models to evaluate them, with time-stamped references so businesses can verify exactly how each assessment was made. It integrates dir

VoiceVox.ai is a compliance-first AI voice automation platform for regulated industries. The platform enables businesses to deploy AI voice agents that handle inbound and outbound calls, qualify customers, book appointments, capture data, follow approved compliance scripts, generate audit trails and escalate to human teams when required. Built for sectors such as financial services, automotive finance, property, energy, utilities and hospitality, VoiceVox.ai combines multi-agent orchestration,

ITS is a leading provider of WhatsApp Business API solutions, helping businesses streamline customer communication through automated messaging, chatbots, bulk notifications, OTP authentication, and customer support. Designed for scalability and reliability, our platform enables organizations to enhance engagement, improve response times, and deliver seamless customer experiences on WhatsApp.

Remote Partners AI helps service businesses recover missed calls, cover after-hours answering, dispatch notes, callbacks, tickets, CRM follow-up, and admin support. The company designs the support workflow, QA expectations, escalation rules, and AI-assisted note, routing, and QA process; Azpired's Cebu operation delivers the trained support team.

Sherlock Calls is a call intelligence platform for teams running voice AI in production. When a call fails, evidence is split across multiple vendors — Twilio telephony events, ElevenLabs audio and TTS behaviour, webhooks, CRM records, etc. with timestamps that rarely align. Most teams resort to manual log correlation across four or five dashboards before they can identify the root cause. The process commonly takes two to three hours. Sherlock Calls connects to a team's existing stack via OAuth

Voizematic AI is a fully no-code AI voice agent platform that helps businesses automate inbound and outbound calls, qualify leads, book appointments, and handle customer interactions without any technical setup. Everything is pre-configured right after signup — including Twilio calling, analytics, and automation. Voizematic stands out with native Google Workspace integration, business-specific custom metrics for every call, and real-time insights that go beyond generic AI dialers. Companies use

Audition is an AI-powered voice simulation platform built for contact centres. It runs realistic, scored phone call simulations for recruitment screening, agent training, and leadership coaching. Powered by OpenAI's Realtime API, every simulation is a live voice conversation with an AI persona that adapts in real time. Instant automated scoring across five dimensions, live coaching nudges, call recordings, and transcripts included.

AI QMS by Omind is an AI-powered call center quality management software that automates QA processes across voice and digital channels. Designed for BPOs and customer service teams, it replaces manual evaluations with real-time, AI-driven interaction scoring, sentiment analysis, and compliance monitoring. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions—analyzing tone, intent, empathy, and script adherence with precision. The pla

Debesis to polska spółka technologiczna działająca nieprzerwanie od 2012 roku. Od początku koncentrujemy się na tworzeniu i wdrażaniu rozwiązań, które realnie ułatwiają codzienną pracę zespołów obsługi klienta i sprzedaży. Jesteśmy operatorem telekomunikacyjnym oraz producentem systemów do zarządzania zgłoszeniami i komunikacją wielokanałową. W ciągu kilkunastu lat przeprowadziliśmy tysiące wdrożeń, a setki firm w Polsce i w UE na co dzień korzystają z naszych produktów oraz usług.

Qualiteam.ai is an AI-powered platform that automatically evaluates customer conversations, giving team leads instant insights into agent performance and helps teams stay on top of what's actually happening across all customer interactions.

MosaicVoice is an AI-powered platform designed to enhance contact center operations by providing real-time agent assistance and automated quality assurance. By integrating seamlessly with existing dialers, MosaicVoice delivers dynamic guidance during customer interactions, ensuring conversations are accurate, compliant, and empathetic. This solution accelerates agent training, simplifies complex workflows, and maintains high-quality customer experiences across various industries, including healt

AI voice agents that convert 40% of ecommerce calls into sales.

SupportDeskLLP is a remote customer support and virtual assistance agency helping businesses deliver reliable, professional, and scalable support. We specialize in email handling, live chat support, order management, CRM updates, and back-office assistance. Our team focuses on clear communication, quick response times, and a customer-first approach to ensure every interaction builds trust and satisfaction. Whether you’re a startup or a growing business, SupportDeskLLP works as an extension of y

BeepCall.ai positions itself as a holistic Conversational Artificial Intelligence solution specifically engineered for automating business communications. Unlike traditional text-based chatbots or archaic IVR (Interactive Voice Response) systems that force users to "press 1 for sales," BeepCall leverages advanced Large Language Models (LLMs) and ultra-low latency voice synthesis to maintain fluid, natural, and human-like conversations in real-time. Its core value proposition lies in the ability