Zscaler Internet Access Reviews & Product Details

Zscaler Internet Access™ (ZIA) is the world’s leading cloud-native secure access solution that protects users, devices, and data by securing all internet traffic, regardless of location. Leveraging cloud native, AI-powered cyberthreat protection and zero trust access to the internet and SaaS apps, ZIA ensures fast, direct, and secure connections to the internet and SaaS applications, eliminating the need for traditional on-premises security hardware. With ZIA, you can optimize internet security and user experience while aligning with Zero Trust principles through Zscaler Internet Access. ZIA's advanced features like Secure Web Gateways, DNS Security, Cloud Access Security Broker (CASB), Data Loss Prevention (DLP), Secure Enterprise Browsing, and Cloud Sandboxing provide comprehensive protection against advanced threats such as malware, ransomware, and phishing while safeguarding sensitive corporate data. It combines robust threat prevention with granular policy enforcement to ensure secure, seamless access for users across remote, branch, or hybrid environments. With ZIA, organizations can embrace cloud transformation while leveraging simplified management, reduced complexity, and consistent security across global teams. Key Features and Benefits: • Prevent cyberthreats and data loss with AI: Protect your organization against advanced threats with a suite of AI-powered cyberthreat and data protection services, enriched by real-time updates sourced from 500 trillion daily threat signals from the world’s largest security cloud. • Get an unmatched user experience: Get the world’s fastest internet and SaaS experience—up to 40% faster than legacy security architectures—to boost productivity and increase business agility. • Reduce costs and complexity: Realize 139% ROI with Zscaler by replacing 90% of your costly, complex, and slow appliances with a fully cloud-native zero trust platform. • Secure your hybrid workforce: Empower employees, customers, and third parties to securely access web apps and cloud services from anywhere, on any device—with a great digital experience. • Unify SecOps and NetOps Efforts: Drive faster, more collaborative security outcomes with shared tooling like real-time traffic insights, API-first integrations, and granular RBAC. • Achieve Total Data and Content Sovereignty: Enforce compliance for secure and localized access without performance tradeoffs using Egress NAT, geolocalized content, and in-country data logging. • Secure AI in Your Environment: Enable the secure use of Microsoft Copilot and other AI applications. • Protect Developer Environments at Scale: Automate SSL/TLS inspection for 30+ developer tools while sandboxing code and unknown or large files with instant AI-verdicts—all without slowing innovation. Zscaler Internet Access is trusted by organizations worldwide to ensure secure, reliable, and fast internet connectivity that supports both modern workflows and digital transformation initiatives."

Seller

Zscaler

Discussions

Zscaler Internet Access Community

Languages Supported

German, English, French, Japanese, Spanish, Chinese (Traditional)

Solution Type

All-in-One

Overview by

Zscaler Inc

Used by Infosys and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

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Zscaler Solutions

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See how Zscaler products can work together to solve real problems.

Zscaler Internet Access Integrations

(22)

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Amit s.

AR analyst

Accounting

Enterprise (> 1000 emp.)

7/31/2026

"Simplifying Secure Internet Access for Modern Remote and Hybrid Workforces"

5/5

What do you like best about Zscaler Internet Access?

What I like best about Zscaler Internet Access is its ability to enforce seamless, identical security policies for remote and office workers without slowing down internet speeds. It replaces bulky VPNs, inspects encrypted traffic effortlessly, and simplifies centralized cloud management. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

What I like most about Zscaler Internet Access is how it enforces consistent, seamless security policies for both remote and in-office workers without noticeably slowing internet speeds. It replaces bulky VPNs, inspects encrypted traffic with ease, and makes centralized cloud management simpler and more straightforward. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

ZIA inspects all outbound web and encrypted traffic in real time before it reaches the user. This benefits our organization by delivering fast, direct internet access to remote and hybrid employees without sacrificing security. Consistent threat protection and data loss prevention follow users wherever they work, while our IT team eliminates hardware maintenance and simplifies policy management through a single cloud dashboard. Review collected by and hosted on G2.com.

Mohd Rehan A.

IT Consultant

Mid-Market (51-1000 emp.)

9/22/2026

"Easy-to-Manage Security with Smooth Integrations and Strong Performance"

4/5

What do you like best about Zscaler Internet Access?

What I like most about Zscaler Internet Access is how easy it is to manage while still delivering strong security without complicating the user experience. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Performance & latency: Traffic inspection can sometimes introduce noticeable latency for web and cloud applications. Impact: This can lead to slower application response times and a less responsive overall user experience. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access helps protect users when they access the internet by blocking harmful websites, phishing, malware, and other online threats. It also allows the company to apply the same security rules for employees working from the office or remotely. This improves security, gives IT better visibility into internet activity, and reduces the need for traditional security hardware, making internet access safer and easier to manage. Review collected by and hosted on G2.com.

Soni B.

Senior Project Engineer

Mid-Market (51-1000 emp.)

9/3/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"User-Friendly UI, Reliable Performance, and Strong Integrations"

4.5/5

Describe the project or task Zscaler Internet Access helped with:

Zscaler Internet Access provides a comprehensive solution for secure internet access, offering centralized security policies, seamless integrations, and reliable performance. It enhances user experience by simplifying security administration and improving connectivity. The platform's AI-driven capabilities further bolster threat detection and protection, making it a valuable asset for modern enterprises. Review collected by and hosted on G2.com.

What do you like best about Zscaler Internet Access?

I like best about Zscaler Internet Access is its user-friendly UI and easy policy management, which makes security administration simple and efficient. Its strong integrations with existing enterprise tools and identity platforms help streamline our workflow. the performance is reliable with fast, secure internet access and consistent connectivity. It provides good ROI by reducing security risks and simplifying infrastructure management. The onboarding process and support are helpful, with clear documentation and guidance. Its AI-driven security and intelligence capabilities also help identify threats and improve overall visibility and protection. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

The UI can sometimes feel complex when configuring advanced policies, and integrations may require additional setup and troubleshooting. Performance can occasionally depend on network conditions. pricing can be a consideration for larger deployments, and onboarding may take some time for new users. Support is generally helpful, but response times can vary. Some AI and advanced security features may also require additional configuration to get the best value. Review collected by and hosted on G2.com.

Recommendations to others considering Zscaler Internet Access:

To enhance user experience, consider simplifying the UI for advanced policy configurations and providing more intuitive integration guides. Offering flexible pricing models could benefit larger deployments. Improving response times for support and providing more detailed AI configuration guides could also enhance overall satisfaction. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access helps solve key business challenges around secure and reliable internet access, remote connectivity, and protecting users from online threats. It provides centralized security policies, improves visibility into internet traffic, and reduces the need for traditional network security infrastructure. This helps our teams work securely from different locations while improving productivity, reducing security risks, and simplifying overall IT management. Review collected by and hosted on G2.com.

Anshuman S.

Advance Software Engineer

Enterprise (> 1000 emp.)

9/2/2026

"Modern, Scalable Cloud Security that Replaces Legacy Proxies and Firewalls"

4/5

What do you like best about Zscaler Internet Access?

Zscaler Internet Access is a modern cloud based security service which eliminates the use of old traditional hardware web proxies and firewalls. Since it eliminated the use of hardware, it becomes cheaper as well. It is easily scalable, remotely used in a distributed system. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

It has a network latency which leads into the performance issue as well. Many times it automatically disconnects or start retrying which cause the internet access up and down and creates problem while working or your call get disconnected because of this zscaler behaviour. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

It easily scales the protection for distributed, remote and hybrid systems. Because of this it becomes very easy to be connected with company network in very secured manner. We can connect to internet and saas application directly in very secured manner. It's integrations with the system is also very handy and easy. There UI is also very simple and attractive. Review collected by and hosted on G2.com.

Jason A.

Senior Video Production Manager

Enterprise (> 1000 emp.)

8/24/2026

"Remote Studio Access Made Easy - Occasional Manual Reconnects"

3.5/5

What do you like best about Zscaler Internet Access?

I'm not an admin, just a regular user, but Zscaler has honestly changed how my team plans video shoots. We use it to connect to wifi-enabled devices in our video production studio, stuff that's only accessible on the local network. Because it puts all our devices on the same network even when we're fully remote, we can adjust lighting and update TV content through BrightSign's BrightAuthor Connected without anyone needing to physically be in the studio. That's saved us real money too, since we're not paying for separate cloud subscriptions just to get remote access to gear that should just be reachable over the network anyway. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Really the only thing I've run into is having to reconnect manually every once in a while. It's not a big deal, just a small hiccup compared to how much time and money it's saved us on the remote studio access side. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Before this setup, if we wanted to control anything in our video production studio remotely, like lighting or the TVs running BrightSign, we'd have needed separate cloud subscriptions for each piece of gear, or we'd have had to physically be on-site just to make an update. Zscaler solves that by putting all our studio devices on the same network as us even when the team is fully remote. That means we can prep and adjust shoots ahead of time from anywhere, without paying for extra subscriptions or waiting until someone's in the studio to make a change. Review collected by and hosted on G2.com.

YASWANTH REDDY S.

Associate Software Engineer

Enterprise (> 1000 emp.)

8/20/2026

"Cloud-Native Zero Trust Security That Makes Internet and SaaS Access Faster and Safer"

4.5/5

What do you like best about Zscaler Internet Access?

What I like best about Zscaler Internet Access is how it keeps secure access simple and fast. Rather than relying on traditional VPNs or firewalls that can slow everything down, Zscaler automatically routes my traffic through the nearest cloud data center. As a result, applications like Microsoft Teams, Zoom, and Office 365 run smoothly, while threats such as phishing sites and malware are blocked before they ever reach my device. Overall, it gives me confidence that security is always on, without adding extra steps or causing delays. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

What I dislike about Zscaler Internet Access is that the initial setup and policy configuration can be complex, especially for new users. The dashboard has a steep learning curve, and sometimes performance varies depending on the region — we’ve noticed occasional latency when traffic is routed through distant data centers. Pricing can also feel high compared to traditional solutions, and advanced features often require additional licensing. While the platform is powerful, these challenges make onboarding and fine‑tuning more time‑consuming than expected. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access solves the challenge of managing secure connectivity for a distributed workforce. Before we started using ZIA, relying on traditional VPNs often led to slow performance and inconsistent security policies. With Zscaler, traffic is automatically routed through the nearest cloud data center, which removes the need for multiple VPN appliances and helps reduce latency. As a result, SaaS applications like Microsoft Teams and Office 365 run faster and more reliably for us, while IT also gains full visibility into encrypted traffic and stronger protection against malware and phishing. Overall, it streamlines security management and improves the user experience at the same time. Review collected by and hosted on G2.com.

Yostyn C.

Recruitment Coordinator

Mid-Market (51-1000 emp.)

8/11/2026

"The safe way to access the internet"

4/5

What do you like best about Zscaler Internet Access?

What I like most about Zscaler Internet Access is that it facilitates a secure Internet connection from anywhere, without depending on the user's location or the network. It also stands out for its ease of management, traffic visibility, and ability to apply security policies centrally. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

What I like least about Zscaler Internet Access are the incorrect blocking of sites and applications. On some occasions, they interrupt daily work and affect productivity. I would like ZIA to improve the accuracy of its policies to reduce false positives and avoid unnecessary blockages. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access helps protect Internet access and control the sites and applications that can be used within the organization. This improves security, reduces the risk of accessing malicious content, and facilitates the enforcement of security policies. As a benefit, it allows for safer work and greater control over Internet access. Review collected by and hosted on G2.com.

Anbuselvam S.

LLM Trainer

Information Technology and Services

Enterprise (> 1000 emp.)

8/4/2026

"Reliable Secure Access from Anywhere"

5/5

What do you like best about Zscaler Internet Access?

We use Zscaler Internet Access both in the office and while working from home. It provides secure and authenticated access to the internet and company resources, ensuring only authorized users can connect. It runs quietly in the background, so I can work without interruptions while staying compliant with our organization's security policies. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Zscaler Internet Access is reliable, but sometimes it can slow down access to certain websites or cloud applications because of security inspections. There are also occasions when legitimate websites are blocked, requiring additional approval from the IT team. When working remotely, connectivity issues can occasionally require reconnecting or restarting the client, which interrupts the workflow. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access helps secure internet access for employees whether they are working from the office or remotely. It ensures only authenticated users can access company resources while protecting against malicious websites and security threats. This allows me to work securely from any location without worrying about network security, while helping the organization enforce consistent security policies across all users. Review collected by and hosted on G2.com.

Sunny Ram C.

Team Leader - Technical Support - ANZ, SEA and India

Enterprise (> 1000 emp.)

7/31/2026

"Strong, User-Friendly Security for Internet Traffic"

4.5/5

What do you like best about Zscaler Internet Access?

Over the years, we’ve used several secure access solutions for our business, and Zscaler stands out as one of the best for securing internet traffic, whether users are on the LAN or connected via VPN. The UI is friendly and straightforward, making it easy for all our end users to navigate. We’ve been able to get strong value from features like Secure DNS, DLP (Data Loss Prevention), Secure Browsing, and Cloud Sandboxing. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Not a major flaw - but we noticed that switching between multiple VPN networks can be cumbersome while Zscaler internet access is enabled. Custom applications using custom encryption might fail to work unless exceptions/exclusions are configured. Pricing is premium! Review collected by and hosted on G2.com.

Yassine Z.

ceo of Nextbuy

Small-Business (50 or fewer emp.)

10/15/2026

"Useful Cloud Security Solution for Protecting Internet Access"

4.5/5

What do you like best about Zscaler Internet Access?

I love how Zscaler Internet Access secures the use of the internet with cloud technology. It aids organizations in their policy implementation and helps users from internet-based threats regardless of location. I also like the control over internet traffic, the centralized management and visibility, and the ability to control access. The features can make the security management efficient and help the remote as well as office employees. In general, the integration of complimentary internet security functionalities in one single solution is commendable. Review collected by and hosted on G2.com.

What do you dislike about Zscaler Internet Access?

Zscaler Internet Access is a nice Internet security tool. But it can take a while to know how everything works. Especially when creating policies for the first time. Overcoming connection issues or blocked websites can be a frustrating experience sometimes. I would like a simpler initial setup process and clearer guides that would allow users to troubleshoot common issues more effectively. Review collected by and hosted on G2.com.

What problems is Zscaler Internet Access solving and how is that benefiting you?

Zscaler Internet Access offers protection from online threats and makes it easier to manage Internet security in one place. Users will be prevented from accessing dangerous websites, while companies will gain better control over internet access. It is great that it enables people to work from different locations without having to rely on office network security. Simplifying security management can help decrease the risk of online attacks. The primary advantage is being able to better control the internet and adding an additional security layer. Review collected by and hosted on G2.com.