--- title: Zoom Phone Reviews meta\_title: 'Zoom Phone Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 2671 reviews by the users' company size, role or industry to find out how Zoom Phone works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 2671 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Zoom Phone Reviews & Product Details Visit Website The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP. AI-first highlights: AI Concierge\* Real-time and post-call summaries Voicemail prioritization and task extraction Ask AI Companion for instant answers during or after calls Team SMS summaries in Power Pack\* Zoom Phone connects your teams and your customers in one seamless, AI-first experience. \*Available for an add-on cost. * * * Product Website Zoom Phone Seller [Zoom](https://www.g2.com/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97) Discussions [Zoom Phone Community](https://www.g2.com/products/zoom-zoom-phone/discuss) Solution Type Best-of-Breed Overview by Camille Shortridge (Customer Advocacy @ Zoom / Bilingual) Show More ## Pricing Pricing provided by Zoom Phone. ### US & Canada Unlimited $15.00 1 License Per Month [ View More Pricing Information ](https://www.g2.com/products/zoom-zoom-phone/pricing) Zoom Solutions (1) See how Zoom products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Tools in an AI-first work platform SolutionBy Zoom ](/sellers/zoom-a5000ea1-6d30-4ab4-b591-20723189ac97/solutions/tools-in-an-ai-first-work-platform) Show More ## Zoom Phone Integrations (21) What do users say about integrations? Verified by Zoom Phone [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Agentforce Sales (formerly Salesforce Sales Cloud) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Calendly ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Translate ](https://www.g2.com/products/google-translate/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GTM Workspace - Powered by ZoomInfo ](https://www.g2.com/products/gtm-workspace-powered-by-zoominfo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HelpDesk ](https://www.g2.com/products/helpdesk/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Marketing Hub ](https://www.g2.com/products/hubspot-marketing-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") macOS Sierra ](https://www.g2.com/products/apple-macos-sierra/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Entra ID ](https://www.g2.com/products/microsoft-entra-id/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft OneDrive for Business ](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Outreach ](https://www.g2.com/products/outreach/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Revenue Hub ](https://www.g2.com/products/revenue-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Salesforce Agentforce ](https://www.g2.com/products/salesforce-agentforce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Events and Webinars ](https://www.g2.com/products/zoom-events-and-webinars/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Phone ](https://www.g2.com/products/zoom-zoom-phone/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoom Workplace ](https://www.g2.com/products/zoom-workplace/reviews) Show More ![Kala P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kala P.") KP Kala P. 1/7/2026 "Revolutionized Our Remote Work with Convenient Features" 4.5/5 What do you like best about Zoom Phone? I really like the call flip feature because I can start a call on my laptop and then move it to my mobile instantly without hanging up if I need to step out. The audio quality is honestly better than my normal cell carrier. I also think the call recording feature is super useful, especially for Venu, because he uses it to review client conversations to make sure he didn't miss any important details. The recordings save automatically to the cloud, which is really convenient. We connected it to Salesforce, so when Venu gets a call, the customer info pops up automatically on his screen, which is super helpful. I personally use the Outlook integration a lot to schedule calls directly from my calendar without opening the app. The setup was actually surprisingly easy because we just assigned the licenses online, and Venu was able to configure the call queues for his team in just one afternoon without needing any IT guys to come onsite. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? The most annoying thing is that the mobile app sync can be a bit slow, so when I answer a call on my laptop, my phone keeps ringing for a few seconds, which drives Prasad crazy during meetings. Also, Venu says the app drains his battery pretty fast if he leaves it running in the background all day. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Zoom Phone lets us handle business calls anywhere, solving missed calls when traveling and eliminating the hassle of desk phones. The call flip and call recording features enhance professionalism and accuracy, while integrations with Salesforce and Outlook improve workflow. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Syed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Syed A.") SA Syed A. Senior Executive - Product sales Mid-Market (51-1000 emp.) 4/28/2026 "Zoom’s Real-Time Meeting Insights and Recordings Make Meetings Effortless" 5/5 What do you like best about Zoom Phone? The real time meeting insights which Zoom gives once I finish my meetings, the recordings, the texting feature, the optin and opt out option and many more Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? That I had to subscribe for international number, may be they have some global plan which I need to check Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Helping me connect with my target audience real time globally Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite LM Lee Ann M. President Small-Business (50 or fewer emp.) 8/18/2022 "Zoom is great for class instruction" 2.5/5 What do you like best about Zoom Phone? The recording options are great. It's always great to be able to interact with others live, even if they aren't there. There's also the option for background changes and recording. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? Zoom connections drop sometimes and sometimes the audio is in and out. I've been on calls that drop for no apparent reason. Recordings are also limited if you aren't a paid subscriber, and sometimes you can't access them at all. If you don't pay for Zoom now, you are limited in use to 40 minutes. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Distance communication Review collected by and hosted on G2.com. Show More 2/23/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting") US Verified User in Staffing and Recruiting Small-Business (50 or fewer emp.) 4/23/2026 "Flexibility and Global Connectivity with Zoom Phone" 5/5 What do you like best about Zoom Phone? I really like the flexibility Zoom Phone offers, letting me travel while still being able to work and stay connected. It’s been a great tool since I switched from Skype. I appreciate the unlimited calling and the ability to connect globally, which is essential for me as I travel a lot. It allows me to work remotely, especially in conjunction with Starlink, and it's a great option for staying connected with clients and customers. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? None so far. I’ve liked all the features, and it’s been an easy replacement for my VOIP system since leaving Skype. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? I use Zoom Phone as a VoIP system for unlimited global calling, allowing me to work remotely with Starlink. It's essential for my recruitment job since typical landlines or networks like AT&T or Verizon aren't viable. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pratik08 T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pratik08 T.") PT Pratik08 T. Developer Computer Software Small-Business (50 or fewer emp.) 12/29/2025 "Reliable Phone Solution for Remote Teams" 4/5 What do you like best about Zoom Phone? I love using Zoom Phone for managing all my professional calling needs in one place. It lets me make and receive work calls from anywhere using the same number, which is very helpful for remote and hybrid work. The integration with Zoom Meetings is excellent, making it easy to transition from a phone call to a video meeting seamlessly. The features like call forwarding, voicemail transcription, call history, and auto-attendant help me stay organized and respond faster. I find it simple and reliable, especially because having calling, messaging, and meetings all in one app smooths out communication and saves time. The call quality is clear, switching between devices is seamless, and I love features that make call management easy. It's convenient, professional, and integrates well into daily work. Additionally, setting up Zoom Phone was smooth and stress-free, as the familiarity with Zoom made it easy to get started. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? One area where Zoom Phone could be improved is pricing, especially for smaller teams, as some useful features are only available on higher plans. At times, call quality can also depend heavily on internet stability, which can be a limitation in areas with weaker connectivity. The admin and settings panel feels a bit complex for first-time users and could be made more user-friendly. Additionally, international calling rates could be more affordable, and more detailed call analytics would be helpful for better tracking and reporting. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Zoom Phone centralizes all my work calls, helping me manage communication efficiently. It supports remote work by allowing me to use one number from anywhere, integrates seamlessly with Zoom Meetings, and offers features like call forwarding and voicemail transcription for better organization. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rahulkkk46 M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rahulkkk46 M.") RM Rahulkkk46 M. 12/29/2025 "Seamless Integration, Reliable for Hybrid Work" 4/5 What do you like best about Zoom Phone? I use Zoom Phone as my everyday business phone system. It’s reliable for voice calls, integrates seamlessly with Zoom Meetings and Chat, and makes switching between devices easy. The call quality is clear, and features like voicemail-to-email and call routing help keep communication professional and organized. I love that I can make and receive business calls right alongside meetings and chats — no switching between separate apps. The call quality is consistently clear, the mobile and desktop apps are intuitive, and features like call routing, voicemail-to-email, and easy device switching make managing communication effortless. I especially value the consistent user experience across devices — whether I’m on my laptop, smartphone, or desk phone, the interface feels familiar and easy to navigate. The call transfer and forwarding features work smoothly, which makes handling team calls effortless. I’ve also found the administration tools straightforward, with good visibility into call logs and settings, making it easy to manage users and features. Zoom Phone delivers clear audio with minimal dropped calls, even on less-than-perfect networks. The initial setup of Zoom Phone was straightforward and quick. The admin interface is intuitive, number assignment is simple, and basic call settings are easy to configure — especially if you’re already familiar with Zoom. Also, its integrations work well for logging calls, managing contacts, and keeping communication in one place. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? Some advanced call routing and voicemail features could be easier to manage, and international call quality or pricing could be improved. Feature discovery for new users could also be more intuitive. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Zoom Phone integrates calling, messaging, and meetings on one platform, replacing desk phones and simplifying call management. It offers reliable call quality and features like voicemail-to-email, call routing, and device switching, enhancing productivity for remote and hybrid work. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite VD Vishal D. Sales Manager Small-Business (50 or fewer emp.) 12/26/2025 "Zoom Phone: One App for Meetings and Calls" 4.5/5 What do you like best about Zoom Phone? 1. Very easy to implement with minimal setup, especially for existing Zoom users. 2. Clean design encourages frequent use without training or user resistance. 3. Native zoom integration reduces context switching, calls become part of daily workflow. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? 1. Feature dept is limited for advanced telephony or complex call flows. 2. High call frequency exposes internet sensitivity, making quality inconsistent at times. 3. Customer support response can feel slow for voice - specific issues. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? 1. Simplifies remote and hybrid calling, so I stay reachable from anywhere. 2. Reduces setup and management effort, letting me focus on work instead of IT issues. 3. Improves daily communication speed with quick, reliable access to calling inside Zoom. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Trishal G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trishal G.") TG Trishal G. Financial Services Small-Business (50 or fewer emp.) 12/26/2025 "Streamlined Business Calls but Call Quality Needs Improvement" 4.5/5 What do you like best about Zoom Phone? I like that Zoom Phone lets me handle all my business calls and messages together in one cloud-based business system, allowing me to manage customer calls, SMS, and voicemail from anywhere, without being tied to the office. These capabilities give flexibility and help me stay responsive to customers wherever I am, keeping all calls, SMS, and voicemail in one place instead of juggling different apps. The initial setup was very straightforward, and I appreciated the clear admin interface, guided setup, and the documentation and support that made configuring call routing and integrating with our existing Zoom workflow easy. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? One area for improvement is call quality consistency, especially on weaker mobile or Wi-Fi connections, where occasional drops or audio glitches can disrupt conversations. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? I use Zoom Phone to manage business calls, SMS, and voicemails in one cloud system, providing flexibility to stay responsive from anywhere without being tied to the office. It consolidates communication, simplifying management and supporting remote work effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Hassan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hassan R.") HR Hassan R. Delivery Partner Small-Business (50 or fewer emp.) 12/21/2025 "Crystal Clear Voice and Effortless Access" 4/5 What do you like best about Zoom Phone? I really like how easy it is to access and use this Zoom Phone, and how clear the voice quality is. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? A bit of drops at times when I'm somewhere underground Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? Long distance and group call in particular Review collected by and hosted on G2.com. Show More 8/11/2026 Validated ReviewerIncentivizedSource: G2 invite ![Karl C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karl C.") KC Karl C. Logistics Specialist Mid-Market (51-1000 emp.) 10/11/2025 "Zoom Phone Review: Seamless Calls, Smarter Workflows" 4.5/5 What do you like best about Zoom Phone? What I appreciate most about Zoom Phone is how seamlessly it integrates with the rest of the Zoom ecosystem. It’s incredibly convenient to switch between calls, meetings, and messaging—all in one platform. The interface is clean and intuitive, which makes it easy to use even for those who aren’t tech-savvy. Review collected by and hosted on G2.com. What do you dislike about Zoom Phone? While Zoom Phone is generally reliable, there are occasional delays in syncing contacts or call logs across devices. Also, some advanced features require additional setup or licensing, which can be a bit confusing for new users. A more simplified onboarding process would make the experience even better. Review collected by and hosted on G2.com. What problems is Zoom Phone solving and how is that benefiting you? in a hybrid or remote work setup. Before using it, managing calls and messages across multiple platforms was inefficient and time-consuming. Now, with Zoom Phone, everything is centralized—calls, voicemails, and even SMS—making communication smoother and more organized. It also reduces the need for physical desk phones, which is a big plus for mobility and cost-efficiency. Overall, it’s made my workflow more flexible and responsive, which is a huge benefit in a fast-paced environment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Pricing Options Pricing provided by Zoom Phone. ### US & Canada Unlimited $15.00 1 License Per Month ### Pro Plus $18.32 1 User Per Month ### Business Plus $22.49 10 User Per Month [ View More Pricing Information ](https://www.g2.com/products/zoom-zoom-phone/pricing) Zoom Phone Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5a044f239b966cfb1e78660705aaac1e/quo-quo.png "Product Avatar Image") Quo 4.7/5(3,399) [ Compare Now ](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image") Nextiva 4.5/5(3,619) [ Compare Now ](https://www.g2.com/compare/nextiva-vs-zoom-zoom-phone) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7cc2ede4a4767cf50c6bf9f259bd9c23/dialpad-connect.png "Product Avatar Image") Dialpad Connect 4.4/5(4,201) [ Compare Now ](https://www.g2.com/compare/dialpad-connect-vs-zoom-zoom-phone) ##### ##### Zoom Phone Features Basic Communication Phone Calls Video Calls Instant Messaging Advanced Features Hold Music Automated Attendants VOiP Number Access Software Pairing Browser Extension Individual Download Platform Basics - VoIP Providers PBX systems, VoIP Softphone Call Management Integrations [ View More Features ](https://www.g2.com/products/zoom-zoom-phone/features) ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Quo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Quo") Quo 4.7/5(3,399) ](https://www.g2.com/products/quo-quo/reviews) [ ![RingEX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RingEX") RingEX 4.2/5(1,429) ](https://www.g2.com/products/ringex/reviews) [ View All Alternatives ](https://www.g2.com/products/zoom-zoom-phone/competitors/alternatives) ##### Categories on G2 [VoIP Providers](https://www.g2.com/categories/voip-providers)[Cloud PBX Platforms](https://www.g2.com/categories/cloud-pbx-platforms) ##### Explore More [Best HR analytics software for predictive workforce planning](https://www.g2.com/discussions/what-is-the-best-hr-analytics-software-for-predictive-workforce-planning)[What PR analytics tools handle GDPR-compliant media monitoring for European brands that need to track press coverage without creating data privacy issues?](https://www.g2.com/discussions/what-pr-analytics-tools-handle-gdpr-compliant-media-monitoring-for-european-brands-that-need-to-track-press-coverage-without-creating-data-privacy-issues)[Best AP Automation Software](https://www.g2.com/discussions/best-ap-automation-software-for-accounts-payable) [Which AI chatbot solution works best for 24/7 support?](https://www.g2.com/discussions/which-ai-chatbot-solution-works-best-for-24-7-support)[Top-rated e-merchandising platforms for large retailers](https://www.g2.com/discussions/what-are-the-top-rated-e-merchandising-platforms-for-large-retailers)[Pros and Cons Details](https://www.g2.com/products/zoom-zoom-phone/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)