# Quo vs Zoom Phone Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Quo excels in user-friendliness, with many users highlighting its intuitive interface and ease of integration into existing workflows. One user mentioned, "I love how easy Quo is to integrate into our existing processes without requiring a steep learning curve."
- **Users say** that Zoom Phone offers a seamless experience within its ecosystem, particularly for those already using Zoom for video conferencing. Reviewers appreciate features like chat and screen sharing, stating, "I really appreciate how Zoom Phone helps me to interact with team members live face to face."
- **According to verified reviews** , Quo stands out for its strong support quality, with users noting that the platform has been a reliable partner in their business operations. One user remarked, "It's very user friendly, affordable, and solves most of our customer service problems."
- **Reviewers mention** that while Zoom Phone is easy to use, some users have experienced challenges with its call management features compared to Quo. A user noted, "The quality of the Zoom call is very good, but I found the call routing options less intuitive than expected."
- **Users highlight** Quo's robust feature set, particularly in call management and phone call quality, with many praising its reliability. One user stated, "I really love how feature rich it is and how easy to use it is," which reflects its strong performance in everyday tasks.
- **G2 reviewers indicate** that while both platforms are competitively priced, Quo's overall satisfaction ratings are slightly higher, suggesting that users feel they receive better value for their investment. This is supported by feedback emphasizing Quo's affordability and effectiveness in solving customer service issues.



---
## Frequently Asked Questions

### What is the difference between Quo vs Zoom Phone?

Quo stands out for its higher G2 rating, stronger support and setup scores, and a focus on small-business usability, while Zoom Phone differentiates with video and collaboration features.

| [Quo](https://www.g2.com/products/quo-quo/reviews) | [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) |
| --- | --- |
| 4.7/5 (3,401 reviews) | 4.6/5 (2,671 reviews) |
| Small-Business | Small-Business |
| 9.3 | 9.1 |
| 9.3 | 8.7 |
| User-friendly setup and strong small-business focus | Unified communications with video, meetings, and collaboration |



### How do the pricing models of Quo and Zoom Phone compare?

Quo is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Quo:** Reviewers consistently highlight fair pricing, affordable plans, and strong value for small businesses.
- **Zoom Phone:** Reviewers note cost-effectiveness for unified communications but mention that advanced features may require higher-tier plans.
- **Switching-reason:** Several reviewers switched to Quo for better pricing and simpler, more transparent value compared to previous providers.



### What are the best alternatives to Quo and Zoom Phone?

The top 3 alternatives to Quo and Zoom Phone are Nextiva, iPlum, and Dialpad Connect.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Quo](https://www.g2.com/products/quo-quo/reviews) | 4.7/5 (3,401) | Small-Business | Reviewers highlight affordable pricing and strong value for small businesses | User-friendly setup and strong small-business focus |
| [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews) | 4.6/5 (2,671) | Small-Business | Cost-effective for unified communications, but advanced features may require higher-tier plans | Unified communications with video, meetings, and collaboration |
| [Nextiva](https://www.g2.com/products/nextiva/reviews) | 4.5/5 (3,622) | Small-Business | — | Reliable business phone service with strong customer support |
| [iPlum](https://www.g2.com/products/iplum/reviews) | 4.3/5 (201) | Small-Business | — | Simple mobile VoIP solution for business calls |
| [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) | 4.4/5 (4,202) | Small-Business | — | AI-powered calling and messaging features |



### Which VoIP Providers features should I prioritize when comparing Quo and Zoom Phone?

Buyers comparing Quo and Zoom Phone should prioritize integrations, unified communications, ease of setup, support quality, and video collaboration features.

- **Integrations:** Quo integrates with Zapier (69 all-time mentions); Zoom Phone integrates with Google Workspace (9 all-time mentions) and is cited for integrations in 237 reviews.
- **Unified Communications:** Zoom Phone is cited for video conferencing (616 mentions), meetings (305), and team collaboration (274); Quo does not offer video or screen sharing features.
- **Ease of Setup:** Quo scores 9.3, Zoom Phone 9.1.
- **Quality of Support:** Quo scores 9.3, Zoom Phone 8.7.
- **Video Collaboration:** Zoom Phone offers video calls, screen sharing, and conference calls, with 335 reviews mentioning screen sharing.



### What are the pros and cons of Quo vs Zoom Phone?

Quo's headline strength is its user-friendly setup and small-business focus, while Zoom Phone excels in unified communications and collaboration features.

- **Quo strengths:** Reviewers highlight intuitive setup, affordable pricing, strong customer support, and integrations with tools like Zapier and HubSpot.
- **Quo trade-offs:** Some reviewers mention occasional call quality issues, limited advanced customization, and rare support delays.
- **Zoom Phone strengths:** Reviewers cite unified communications, video conferencing (616 all-time mentions), reliable call quality, and easy integration with the Zoom ecosystem.
- **Zoom Phone trade-offs:** Reviewers note that advanced features may require higher-tier plans, occasional call quality drops, and support response times that can be inconsistent.



### Is Quo or Zoom Phone better for small businesses?

Quo is the better fit for small businesses, with a stronger focus on small-business needs and higher satisfaction among small-business reviewers.

- **Quo:** Small-Business segment; reviewers consistently praise its ease of use, affordable pricing, and features tailored for small teams.
- **Zoom Phone:** Small-Business segment; reviewers appreciate unified communications but note that some advanced features may be more suited to larger organizations.



### Which VoIP Providers platform has better integrations?

Zoom Phone is favored for integrations, with more reviewer-cited integration mentions and broader ecosystem connectivity.

- **Quo:** Integrates with Zapier (69 all-time mentions) and HubSpot, with reviewers highlighting ease of connecting to workflow automation tools.
- **Zoom Phone:** Integrations are cited in 237 reviews, with Google Workspace and Salesforce mentioned as key integrations for business workflows.



### How do Quo and Zoom Phone compare on customer support?

Quo leads on Quality of Support with a 0.6-point advantage over Zoom Phone (9.3 vs 8.7).

- **Quo:** Reviewers consistently praise responsive, knowledgeable, and helpful support, with many citing fast resolution and proactive assistance.
- **Zoom Phone:** Reviewers describe support as generally helpful but note occasional delays and inconsistent experiences, especially for advanced issues or contract changes.



### Which is easier to implement, Quo or Zoom Phone?

Quo leads on Ease of Setup with a 0.2-point advantage over Zoom Phone (9.3 vs 9.1), and also scores higher on Ease of Admin.

- **Quo:** Reviewers highlight intuitive onboarding, quick setup, and minimal learning curve, especially for small teams and non-technical users.
- **Zoom Phone:** Reviewers describe setup as straightforward for basic use, but note that advanced configuration and admin settings can be complex for new users.



### Which product has better Integrations?

Zoom Phone is the stronger product for Integrations, with more reviewer-cited integration mentions and broader ecosystem connectivity.

- **Quo:** Integrates with Zapier (69 all-time mentions); reviewers highlight ease of connecting to workflow automation tools.
- **Zoom Phone:** Integrations are cited in 237 reviews, with Google Workspace and Salesforce mentioned as key integrations; Zoom Phone offers integration features not present in Quo, including browser extension and software pairing.



| | Quo | Zoom Phone | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 3,414 | 2,672 | 
| **Largest Market Segment** | Small-Business (91.4% of reviews) | Small-Business (51.8% of reviews) | 
| **Entry Level Price** | $23.00 1 per user per month (billed annually) | $15.00 1 License Per Month | 

---
## Top Pros & Cons

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

### Zoom Phone

Pros:
- Ease of Use (1226 reviews)
- Video Conferencing (616 reviews)

Cons:
- Limited Features (306 reviews)
- Zoom Issues (278 reviews)

---
## Ratings Comparison
| Rating | Quo | Zoom Phone | 
|---|---|---|
  | **Meets Requirements** | 9.3 (2919 reviews) | 9.3 (2154 reviews) | 
  | **Ease of Use** | 9.4 (2967 reviews) | 9.3 (2179 reviews) | 
  | **Ease of Setup** | 9.3 (2247 reviews) | 9.1 (1181 reviews) | 
  | **Ease of Admin** | 9.4 (1263 reviews) | 8.9 (995 reviews) | 
  | **Quality of Support** | 9.3 (2742 reviews) | 8.7 (1798 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (1249 reviews) | 9.0 (972 reviews) | 
  | **Product Direction (% positive)** | 9.4 (2809 reviews) | 8.6 (2041 reviews) | 

---
## Pricing

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

### Zoom Phone

#### Entry-Level Pricing

Plan: US & Canada Unlimited

Price: $15.00 1 License Per Month

Description: Unlimited Regional Calling

Key Features:
- Domestic US & CA Calling: Unlimited
- International Calling: Metered
- One Management Portal

[Browse all 3 editions](https://www.g2.com/products/zoom-zoom-phone/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Quo** | N/A | N/A |
| **Zoom Phone** | N/A | N/A |

#### Additional Functionality

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Quo** | N/A | N/A |
| **Zoom Phone** | 8.7/10 | 59 |

#### Basic Communication - Cloud PBX

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Call Management** | Not enough data | 9.0 (50 reviews) | 
| **Communication Management** | Not enough data | 9.0 (48 reviews) | 
| **Scalability** | Not enough data | 8.8 (47 reviews) | 
| **Integrations** | Not enough data | 8.6 (51 reviews) | 
| **Mobile Accessibility** | Not enough data | 8.9 (51 reviews) | 
| **Accessibility** | Not enough data | 8.8 (48 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Security and Compliance** | Not enough data | 8.5 (49 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.6 (48 reviews) | 
| **Support and Reliability** | Not enough data | 8.8 (48 reviews) | 
| **Automated attendant** | Not enough data | 8.1 (47 reviews) | 
| **Real-Time Analytics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Virtual Extensions** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 
| **For Cloud Phone Systems** | Not enough data | Not enough data | 
| **Ring Groups** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 8.5/10 | 2047 |
| **Zoom Phone** | 8.6/10 | 1446 |

#### Platform Basics - VoIP Providers

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **PBX systems, VoIP Softphone** | 8.3 (484 reviews) | 8.1 (61 reviews) | 
| **Call Management** | 8.9 (573 reviews) | 8.4 (74 reviews) | 
| **Network monitoring** | 8.4 (480 reviews) | 8.2 (58 reviews) | 
| **Integrations** | 8.3 (512 reviews) | 8.4 (71 reviews) | 
| **Virtual PBX** | 7.8 (459 reviews) | 7.9 (55 reviews) | 
| **SIP trunking services** | 7.7 (452 reviews) | 7.8 (54 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Phone Calls** | 9.4 (1952 reviews) | 9.1 (1260 reviews) | 
| **Video Calls** | Feature Not Available | 9.4 (1331 reviews) | 
| **Instant Messaging** | 9.4 (1785 reviews) | 8.9 (1123 reviews) | 
| **Screen Sharing** | Feature Not Available | 9.3 (1320 reviews) | 
| **Conference Calls** | Feature Not Available | 9.4 (1294 reviews) | 
| **Desk-to-Desk Calls** | 8.8 (1333 reviews) | 9.1 (952 reviews) | 
| **SMS Messaging** | 9.3 (7 reviews) | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 7.8 (363 reviews) | 7.8 (44 reviews) | 
| **Cross-system Integration** | 8.0 (366 reviews) | 8.0 (47 reviews) | 
| **Adaptive Learning** | 8.1 (363 reviews) | 8.2 (50 reviews) | 
| **Proactive Assistance** | 8.0 (360 reviews) | 8.3 (46 reviews) | 

#### Access

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Software Pairing** | Feature Not Available | 8.6 (920 reviews) | 
| **Browser Extension** | Feature Not Available | 8.8 (969 reviews) | 
| **Individual Download** | 9.0 (1476 reviews) | 9.0 (1112 reviews) | 

#### Advanced Features

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Hold Music** | 7.7 (1066 reviews) | 8.4 (848 reviews) | 
| **Automated Attendants** | 8.2 (1302 reviews) | 8.7 (828 reviews) | 
| **VOiP Number** | 9.4 (1762 reviews) | 8.8 (226 reviews) | 

#### Additional Functionality

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | 10.0 (6 reviews) | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 7.3/10 | 49 |
| **Zoom Phone** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Cross-system Integration** | 7.3 (49 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Quo** | 8.6/10 | 1151 |
| **Zoom Phone** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.9 (118 reviews) | Not enough data | 

#### Calling

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Record Calls** | 9.3 (996 reviews) ✓ Verified | Not enough data | 
| **Generate Location** | 8.5 (862 reviews) ✓ Verified | Not enough data | 
| **Call Types** | 9.3 (985 reviews) ✓ Verified | Not enough data | 
| **Click-to-Call** | 9.1 (715 reviews) | Not enough data | 
| **Auto Dialer** | 7.8 (115 reviews) | Not enough data | 

#### Contacts

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Personalization** | 9.1 (1024 reviews) ✓ Verified | Not enough data | 
| **Information Locater** | 8.9 (899 reviews) ✓ Verified | Not enough data | 
| **Record Prospect Data** | 8.7 (881 reviews) ✓ Verified | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

#### Insights

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Notes** | 9.0 (923 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | 8.4 (863 reviews) | Not enough data | 
| **Automated Voicemails** | 8.8 (961 reviews) ✓ Verified | Not enough data | 
| **Automated Emails** | 7.9 (825 reviews) ✓ Verified | Not enough data | 
| **Sorts Prospects** | Feature Not Available | Not enough data | 
| **Automated Note Taking** | 8.6 (116 reviews) | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Quo | Zoom Phone | 
|---|---|---|
| **Meeting Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Zoom Phone (1):** [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Quo | Zoom Phone | 
|---|---|---|
| **Small-Business** | 91.4% | 51.8% | 
| **Mid-Market** | 7.3% | 33.5% | 
| **Enterprise** | 1.2% | 14.7% | 

### By Industry

#### Quo

- **Real Estate:** 8.5%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital & Health Care:** 3.8%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.5%

#### Zoom Phone

- **Information Technology and Services:** 10.9%
- **Computer Software:** 9.0%
- **Non-Profit Organization Management:** 5.1%
- **Financial Services:** 4.8%
- **Marketing and Advertising:** 4.4%
- **Hospital & Health Care:** 2.8%
- **Education Management:** 2.5%
- **Management Consulting:** 2.2%
- **Accounting:** 2.1%
- **Higher Education:** 2.0%
- **Other:** 54.3%

---
## Alternatives

### Alternatives to Quo

- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4211 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1663 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1933 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (347 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3648 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1472 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1421 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)

### Alternatives to Zoom Phone

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3648 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1472 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4211 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [Webex Calling](https://www.g2.com/products/webex-calling/reviews) — 4.5/5 stars (638 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1421 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1663 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1933 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (359 reviews)

---
## Top Discussions

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Zoom Phone

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/quo-quo-vs-zoom-zoom-phone)