Zoom Phone Features

Enables users to place phone calls over the internet. 1242 reviewers of Zoom Phone have provided feedback on this feature.

Enables users to place video calls over the internet. 1321 reviewers of Zoom Phone have provided feedback on this feature.

As reported in 1121 Zoom Phone reviews. Enables users to send instant messages over the internet.

Based on 1320 Zoom Phone reviews. Enables users to share screens over the internet.

Enables multiple users to make phone or video calls over the internet at once. This feature was mentioned in 1286 Zoom Phone reviews.

Enables users to contact one anothers through mobile phones and landlines. This feature was mentioned in 956 Zoom Phone reviews.

As reported in 851 Zoom Phone reviews. Offers users the option to play music for contacts who are on hold.

Offers users the option to set up an automated attendant to field calls and information when employees are unavailable. 831 reviewers of Zoom Phone have provided feedback on this feature.

Offers users a unique number that can be dialed from anywhere. This feature was mentioned in 218 Zoom Phone reviews.

Allows users to download the tool as an add-on to subscriptions to specific services such as Outlook 365. This feature was mentioned in 924 Zoom Phone reviews.

Based on 973 Zoom Phone reviews. Allows users to download the tool along as an extension to their browser of choice.

Based on 1114 Zoom Phone reviews. Requires users download the software on its own.

Based on 44 Zoom Phone reviews. Supports incoming calls, call forwarding, transferring and conferencing.

Can handle voicemail, instant messaging, screen sharing, video calls, text messages or other forms of communication for the business. 42 reviewers of Zoom Phone have provided feedback on this feature.

Scales to add additional phone capacity in order to accommodate growth in an organization. This feature was mentioned in 42 Zoom Phone reviews.

Integrates with business tools such as CRMs, APIs, browsers, business music and more. This feature was mentioned in 43 Zoom Phone reviews.

Able to connect with employee's mobile devices for further ease of access. This feature was mentioned in 45 Zoom Phone reviews.

As reported in 43 Zoom Phone reviews. Accessible from any location with wifi connection via cloud infrastructure.

Ensures security of voice communications with encryption for calls. This feature was mentioned in 44 Zoom Phone reviews.

Provides call analytics based on data such as call volumes, durations, and other metrics. This feature was mentioned in 43 Zoom Phone reviews.

As reported in 42 Zoom Phone reviews. Provides virtual technical support for business communication services for improving phone performance.

As reported in 41 Zoom Phone reviews. Offers an automated attendant to field calls when employees are unavailable.

Contains PBX & VoIP softphone that can be used within the VoIP business system. 56 reviewers of Zoom Phone have provided feedback on this feature.

Manages incoming calls with features such as call forwarding, transferring, and routing. 64 reviewers of Zoom Phone have provided feedback on this feature.

Supports real-time network monitoring via dashboards and alerts to identify and resolve issues. 57 reviewers of Zoom Phone have provided feedback on this feature.

Enables integrations with communication and CRM platforms. 65 reviewers of Zoom Phone have provided feedback on this feature.

Provides compatibility with both hosted and virtual PBX solutions. This feature was mentioned in 54 Zoom Phone reviews.

Supports SIP trunking services for local and long-distance calls. This feature was mentioned in 54 Zoom Phone reviews.

Capability to perform complex tasks without constant human input 43 reviewers of Zoom Phone have provided feedback on this feature.

As reported in 44 Zoom Phone reviews. Works across multiple software systems or databases

Based on 47 Zoom Phone reviews. Improves performance based on feedback and experience

Anticipates needs and offers suggestions without prompting This feature was mentioned in 45 Zoom Phone reviews.