I absolutely love using Zipline for managing our retail stores. It has been a great tool for us for over five years, keeping our operations organized and efficient. One of the standout features of Zipline is its communication tool, which consolidates all our communications into one place and allows us to create tasks directly from there. This feature truly streamlines our workflow and enhances our productivity. The holistic approach of having everything in one place, such as our resource library with SOPs, training documents, job aids, and our monthly playbook, ensures that our stores have everything operationally required. Additionally, being able to leverage surveys and assessments during store visits is invaluable. I highly value the excellent support provided by our account manager, Nathan Thompson, who is always quick to respond to our queries and keeps us informed about the latest product updates. His partnership is immensely beneficial, and he truly does a wonderful job. Overall, I'm very happy with Zipline and grateful for all it has to offer. Review collected by and hosted on G2.com.
I believe there is room for improvement with Zipline's survey functionality. The process of uploading and managing pictures is somewhat complex and could be streamlined. Specifically, accessing photos is cumbersome as they are placed into folders requiring individual access by store. It would be more efficient if all the photos could be accessed collectively in one place. Review collected by and hosted on G2.com.


