Hi there, thank you so much for your detailed review! We’re glad to hear Zanda is making clinic admin easier, especially with scheduling tools for recurring, individual, and group appointments.

It’s great to know features like drag-and-drop rescheduling, the appointment side panel, automated SMS and email reminders, custom note and email templates, multi-practitioner calendars, and Medicare billing are all supporting your allied health clinic’s workflow.

We’re also pleased to hear automation is helping reduce manual admin, ease staff workload, improve attendance, and give your team more time for client care. Bringing scheduling, billing, notes, forms, emails, and records together in one place is exactly the kind of efficiency we want Zanda to provide.

We appreciate your feedback about staff onboarding taking some time while everything is configured. We’re glad the video tutorials have helped support the process, and if your team ever needs extra guidance, our support team is available at support@zandahealth.com.

Thanks again for taking the time to share your experience.

Warm regards,

Irina

Hi Pebble, thank you so much for your thoughtful review! We’re glad to hear Zanda is helping your team manage bookings, session notes, forms, invoicing, and Medicare claims in one platform, while also providing good value for your practice.

It’s great to know the AI features are supporting the quality of your notes, and that recurring invoices are saving your admin team time by generating automatically. Those small efficiencies can make a big difference across a busy practice.

We also appreciate your honest feedback about using Zanda on handheld devices and the issues you’ve had with transcripts deleting. We understand how frustrating it would be to lose transcript content and need to restart session notes. If this is still happening, please reach out to our support team at support@zandahealth.com so we can take a closer look.

Thanks again for taking the time to share your experience and feedback.

Warm regards,

Irina

Hi Cassandra, thank you so much for your thoughtful review! We’re glad to hear Zanda is helping you complete notes in a timely manner, while also giving you a secure place to keep client records and files together.

It’s also great to know you’re finding value in email templates and the AI features. Having these tools available in one system can make a real difference to how smoothly day-to-day work gets done.

We also appreciate your honest feedback about the AI experience, transcripts not always saving properly, and the difficulty of using Zanda on your phone. We understand how important it is to have reliable tools, especially when you need to access your work away from your computer. If transcript saving is still causing issues, please reach out to our support team at support@zandahealth.com so we can take a closer look.

Thanks again for taking the time to share your experience and feedback.

Warm regards,

Irina

Hello, thank you so much for this wonderful review! We’re so glad to hear Zanda is helping your team save time and keep daily workflows running smoothly.

It’s great to know session packs, form scoring, and BizzyAI: Scribe are making a real difference, especially with tracking client progress and reducing time spent on notes each week.

We also appreciate your feedback about Google Calendar syncing. Two-way appointment creation would be a helpful workflow improvement, and we’ll make sure this suggestion is shared with the team.

Thanks again for taking the time to share your experience.

Warm regards,

Irina

Hi there, Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear Zanda has been easy and intuitive to use, and that features like automated SMS reminders, customizable assessment forms, patient notes, and invoicing are helping you manage key parts of your practice in one place.

It’s also great to know you can access Zanda from both your phone and laptop, and that the reminder texts are helping reduce missed appointments.

I’m sorry to hear you’ve experienced slow loading and freezing. That’s understandably frustrating, especially when you’re trying to keep your day moving smoothly. If this continues, please contact our support team at support@zandahealth.com so we can help investigate what may be causing it.

Thank you as well for your feedback about manually updating paid invoices. I can see how needing to return to the unpaid invoice list each time would make that process more time-consuming than it needs to be. We really appreciate you calling this out, and I’ll share this feedback with the team. In the meantime, once you've generated a list of unpaid invoices, please open each invoice in a new tab, to keep the original list from closing and to avoid the need to run it every time you need to update a new invoice.

Warm regards,

Irina

Hi Joanne, thank you so much for your wonderful review! We’re glad to hear Zanda is giving you the tools you need for online booking, reminders, payments, notes, and session packs all in one place.

It’s great to know the branded online booking experience has been helpful for your business, and that Zanda is supporting the way you manage bookings and client communication.

We also appreciate your feedback about scheduled reports. Being able to set report parameters and receive a monthly outstanding report automatically would be a useful time-saver, and we’ll make sure this feedback is shared with the team.

Thanks again for taking the time to share your experience.

Warm regards,

Irina

Hi Amy, Thank you for sharing such a thoughtful review. We’re so pleased to hear Zanda is helping your psychology practice manage referrals, appointment types, Mental Health Care Plans, session packs, and online registration forms more smoothly.

It’s great to know the color coding and online forms are helping your team reduce paperwork and make new client setup easier for both staff and clients.

We also really appreciate your feedback about Mental Health Care Plan reminders, clinician email selection, and sending one-off emails to occasional contacts, such as school counselors. We’ll share them with our product team as we continue improving how practices manage communication and client care in Zanda.

Thanks again for taking the time to share what’s working well and where we can make the experience even better. Warm regards, Irina.

Hi there, thank you so much for this thoughtful review! It means a lot to hear that, after using many different systems in allied health, you’ve found Zanda to be the easiest and most intuitive.

We’re especially glad the continued improvements to automations, the Calendar, permissions, and data controls are making a difference. It’s also great to hear that Zanda is helping you manage multiple funding streams, locations, telehealth appointments, and reporting without adding unnecessary complexity.

Thank you for choosing Zanda to support your practice and for taking the time to share your experience with us.

Warm regards,

Irina

Hi Julia, Thank you so much for taking the time to share such a thoughtful review, we really appreciate it.

It’s great to hear how much value you’re getting from telehealth powered by Zoom, and that having everything in one place, from bookings to payments to communications, is helping reduce your admin workload. That’s exactly what we aim for: giving you a simple, reliable way to run your practice and deliver care without juggling multiple systems.

We also really appreciate your honest feedback about the initial learning curve. Getting started can sometimes feel like a lot, especially with a system that offers so much flexibility and customization. To support the new customers we've set up the Zanda Academy, and out support team are always there to organise free one-on-one video sessions to help with learning and setting up your account. And it's true that most users find it becomes much more intuitive once everything is set up. We’re continuously working to make that first experience smoother and easier to navigate.

If you ever want to explore ways to simplify your setup further, or make better use of templates and automations, our team is always here to help.

Thanks again for your recommendation, it means a lot to us. Warm regards, Irina

Hi Andrea, thank you for sharing your experience! It’s great to hear Zanda has given you one place to manage appointments, notes, and client files, and that getting set up was straightforward.

We also appreciate your feedback about growing beyond a sole practice. Zanda can support multi-practitioner practices by adding additional practitioners and users, with each therapist having their own calendar for managing appointments. It may be worth exploring these options as your team grows.

Our support team would be happy to help you configure your account in a way that works for your practice. You can reach them at support@zandahealth.com.

Thanks again for taking the time to leave a review and share what would make Zanda work even better for you.

Warm regards,

Irina