Yext Features
Social Management (7)
Social Analytics
Reports on the performance of social media posts and campaigns. This feature was mentioned in 143 Yext reviews.
Social Publishing
Allows the creation, management, and scheduling of content to be shared across social media channels. This feature was mentioned in 144 Yext reviews.
Campaign Optimization
Based on 142 Yext reviews. Identifies trends in social media campaigns, such as optimal posting times, to improve performance.
Social Engagement
Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 144 Yext reviews.
Social Ads
Provides features for managing and optimizing paid advertisements across social channels. This feature was mentioned in 128 Yext reviews.
Campaign Planning
Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. This feature was mentioned in 99 Yext reviews.
Hashtag Capabilites
As reported in 97 Yext reviews. Monitor hashtags, their trends, and analytics across all social media platforms
Content (9)
Content Authoring
Drafting and publishing content is intuitive and non-technical. 114 reviewers of Yext have provided feedback on this feature.
Rich Text Editor
Based on 113 Yext reviews. Formatting content is straight-forward and painless.
Versioning
As reported in 107 Yext reviews. Keep track of incrementally changing versions of the same content.
Plug-ins/Widgets/Apps
Available gadgets and modules suit the needs of your site and are easily incorperated onto the page. This feature was mentioned in 104 Yext reviews.
Approval Process
Can easily institute an approval routing process between authors and editors. This feature was mentioned in 106 Yext reviews.
Content Scheduling
Based on 110 Yext reviews. Easily schedule content to be published at a certain time and in a certain order.
Asset Management
Based on 114 Yext reviews. System allows the storage and management of rich media files.
Internal Search
Able to search your content based on keyword, metadata, tags, etc. 113 reviewers of Yext have provided feedback on this feature.
Content Repository
Content--both published and yet-to-be published--can be intuitively managed, edited, tagged, approved, and stored. 107 reviewers of Yext have provided feedback on this feature.
Design (4)
Breadth of Pre-Built Templates
The software provides a wide breadth of free or purchasable site templates that are attractive and suited to your webpages' needs. 106 reviewers of Yext have provided feedback on this feature.
Mobile
Effective mobile templates are available and easily customizable. This feature was mentioned in 103 Yext reviews.
Branding/Themes
Based on 105 Yext reviews. Consistent design elements across sites (including personalized brand components) unites webpages into a coherent online presence.
Customization
As reported in 109 Yext reviews. The visual appearance of webpages can be easily customized to fit your site’s needs.
Platform (14)
User Community
As reported in 112 Yext reviews. The system has a large and interactive community of users.
SEO
Based on 116 Yext reviews. Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO.
Flexible Navigation Structures
Based on 113 Yext reviews. Able to build out different and multiple taxonomies to store and index content.
User, Role, and Access Management
As reported in 120 Yext reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Enterprise Scalability
As reported in 116 Yext reviews. Provides features to allow scaling for large organizations or an expansive web presence.
Internationalization
Enables users to view and interact with the same content in multiple languages. 102 reviewers of Yext have provided feedback on this feature.
Dashboards and Reports
Based on 121 Yext reviews. Access pre-built and custom reports and dashboards.
API / Integrations
Based on 107 Yext reviews. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Search
Provides users with search tools in order to find the data they need quickly
User, Role, And Access Management
Allows users to grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Mobile User Support
Allows software to be easily used on multiple mobile devices, including phone and tablet devices
Alerts
Provides features for email and messaging alerts surrounding contact and company updates
Collaboration
Allows multiple users to access and collaborate on the platform
Compliance
Provides features for users to follow domestic and international privacy and data colelction compliance laws
Consumer Intelligence (3)
Customer Feedback
Based on 181 Yext reviews. Provides a forum for customers to give feedback and data storage for company analysis.
Competitive Intelligence
Based on 175 Yext reviews and verified by the G2 Product R&D team. Allows users to get real-time information on competitors performance and reputation.
Sentiment Analysis
Based on 174 Yext reviews and verified by the G2 Product R&D team. Gives users greater visibility into the how feel and respond to reputation gaining tactics.
Reporting (3)
Revenue Reporting
Provides tools with enhanced filtering and correlation between revenue and reputation. 125 reviewers of Yext have provided feedback on this feature.
Corporate Reporting
Based on 151 Yext reviews and verified by the G2 Product R&D team. Helps monitor the overall performance of marketing efforts and brand establishment.
Dashboard
Based on 192 Yext reviews and verified by the G2 Product R&D team. Provides a centralized hub and management tools for all data points related to online reputation.
Media Monitoring (3)
Social Networks Monitoring
Based on 153 Yext reviews. Helps track and monitor social media trends and interactions.
Social Media Management
Helps manage social messaging and measures the full impact of social campaigns. This feature was mentioned in 137 Yext reviews.
Digital Media Monitoring
Helps manage ad messaging and measures the full impact of digital advertising campaigns. This feature was mentioned in 133 Yext reviews.
In-House Management (2)
Employee Performance
Gives visibility into employee performance and each individual's impact on reputation initiatives. 120 reviewers of Yext have provided feedback on this feature.
Team Workflow
Based on 133 Yext reviews and verified by the G2 Product R&D team. Helps establish a workflow that allows team members to communicate effectively and collaboratively.
Monitoring (3)
Digital Media Monitoring
Helps manage ad messaging and ensure standards within digital advertising campaigns. 24 reviewers of Yext have provided feedback on this feature.
Compliance Monitoring
Contains compliance monitoring for content and/or site layout. 27 reviewers of Yext have provided feedback on this feature.
Social Media Monitoring
Logs social media activity, ensuring subject matter is relevant to company goals. 27 reviewers of Yext have provided feedback on this feature.
Administration (10)
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 28 reviewers of Yext have provided feedback on this feature.
Policies and Controls
Ability to control file/folder access by user or group, external sharing permissions, editing policies, device location restrictions, sharing by device, etc. 27 reviewers of Yext have provided feedback on this feature.
Security
Abilities to set standards for asset and risk management. 26 reviewers of Yext have provided feedback on this feature.
Reporting
Based on 27 Yext reviews. Provides ability to create the reports that meet your business requirements
Database Management
Administrators can access and organize data related to incidents, requests, and changes to produce reports or make data more navigable. 50 reviewers of Yext have provided feedback on this feature.
Data Workflows
Based on 47 Yext reviews. Operationalizes data delivery workflows to easily scale repeatable preparation needs
Issue Management
Provide workflows to create and escalate issues related to risks and requests This feature was mentioned in 50 Yext reviews.
Integrations
Integrates with live chat, chatbots, help desk, or other customer service software 40 reviewers of Yext have provided feedback on this feature.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. 47 reviewers of Yext have provided feedback on this feature.
Performance and Reliability
Based on 45 Yext reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took
Standards (4)
Brand Design Consistency
As reported in 30 Yext reviews. Monitors brand assets to ensure content is consistent with the design of the site.
SEO Standards
Pagination, page headers and titles, meta tags and URL structure all contribute well to site SEO. This feature was mentioned in 26 Yext reviews.
Internationalization
Based on 21 Yext reviews. Allows organizations multi-national organizations to use tool effectively across multiple languages and currencies.
Web Accessibility
Ensures availability of accessibility tools and provides information on how individuals are using accommodation tools to interact with the site This feature was mentioned in 23 Yext reviews.
Content Management (3)
Data Centralization - Insight Engines
Based on 27 Yext reviews. Queries and pulls enterprise data into a singular knowledge respository
Archiving - Insight Engines
Stores and organizes synthesized data This feature was mentioned in 25 Yext reviews.
Search Analysis - Insight Engines
Analyzes search results to identify trends and patterns This feature was mentioned in 26 Yext reviews.
Content Discovery (6)
Search Interface - Insight Engines
Provides a simple, intuitive search interface for users This feature was mentioned in 28 Yext reviews.
AI Functionality - Insight Engines
As reported in 24 Yext reviews. Leverages artificial intelligence technology to empower search
NLP Functionality - Insight Engines
As reported in 23 Yext reviews. Leverages natural language processing technology to empower search
Data Mining - Insight Engines
Crawls within the enterprise and outside the enterprise for data points This feature was mentioned in 23 Yext reviews.
Structured Navigation - Insight Engines
Based on 25 Yext reviews. Provides filters for refined navigation
Machine Learning - Insight Engines
Based on 23 Yext reviews. Leverages machine learning technology to empower search
Compliance (4)
Policies and Controls
Ability to control file/folder access by user or group, external sharing permissions, editing policies, device location restrictions, sharing by device, etc. This feature was mentioned in 46 Yext reviews.
Data Governance
Ensures user access management, data lineage, and data encryption 44 reviewers of Yext have provided feedback on this feature.
Compliance
Deliver standard reports for compliance standards and frameworks such as ISO, SOX, PCI, and HIPAA. This feature was mentioned in 44 Yext reviews.
Auditing
As reported in 43 Yext reviews. Perform ad-hoc or ongoing IT audits at different levels of the company.
Data Security (4)
Risk Data Attributes
As reported in 38 Yext reviews. Identify risk data attributes such as description, category, owner, or hierarchy.
Data Transport
Protects data with some form of encryption as it leaves your secure or local network. This feature was mentioned in 39 Yext reviews.
Access Management
Allows administrators to set user access privileges to permit approved parties to access sensitive data. 43 reviewers of Yext have provided feedback on this feature.
Multi-Factor Authentication
Requires a second level of authentication, such as sms messaging or customized tokens, to access data. 37 reviewers of Yext have provided feedback on this feature.
Business Tools (5)
Bulk Uploading
Based on 92 Yext reviews. Allows businesses to upload their location information en masse.
CMS Agnostic
Product can be used on any content management system. 64 reviewers of Yext have provided feedback on this feature.
CMS Specific
As reported in 62 Yext reviews. Product is intended for specific types of content management systems.
Traffic Analytics
Provides analytics concerning traffic to each location. 81 reviewers of Yext have provided feedback on this feature.
Customer Analytics
As reported in 66 Yext reviews. Provides data on customers and customer behavior based on location.
Customer Tools (4)
Location Listing
As reported in 103 Yext reviews. Allows customers to see a full list of all locations.
Product and Category Filters
Allows customers to filter locations based on products or other categories. This feature was mentioned in 87 Yext reviews.
Mobile Support
Based on 75 Yext reviews. Map is supported on mobile devices.
Automatic Geolocation
As reported in 84 Yext reviews. Product can use geolocation to automatically point customers toward the closest location.
Segmentation (2)
A/B Testing
As reported in 12 Yext reviews. Provides native A/B testing for content and campaigns.
Customer Profiles
As reported in 12 Yext reviews. Allows users to build and analyze customer profiles.
Targeting (2)
Behavioral Targeting
As reported in 12 Yext reviews. Presents messaging depending on customer behavior.
Contextual Targeting
Presents messaging depending on customer context. 12 reviewers of Yext have provided feedback on this feature.
Triggered Content (3)
Geofencing
Content triggered by customer's given geolocation. This feature was mentioned in 12 Yext reviews.
Triggered Emails
Emails triggered by customer activity or behavior. This feature was mentioned in 12 Yext reviews.
Triggered Messages
Based on 12 Yext reviews. Messages triggered by customer activity or behavior.
Personalized Content (3)
Recommendation Engine
Provides recommendations based on customer metrics. This feature was mentioned in 12 Yext reviews.
Personalized Discounts
Calculates and presents customized discounts. This feature was mentioned in 12 Yext reviews.
Website Personalization
Personalizes web experiences and presented content based on customer metrics. This feature was mentioned in 12 Yext reviews.
Listing Management (4)
Network Directory
Based on 219 Yext reviews and verified by the G2 Product R&D team. Ability to submit location data to a wide variety of digital services
Data Aggregators
Based on 201 Yext reviews and verified by the G2 Product R&D team. Ability to submit location data to major aggregators
Duplicate Monitoring
Based on 226 Yext reviews and verified by the G2 Product R&D team. Consistently monitors search engines and directories and removes duplicate listings
Optimization
Based on 222 Yext reviews and verified by the G2 Product R&D team. Offers the ability to enhance listings with menus, photos, videos, or other rich data
Performance (2)
Real-Time Updates
Based on 229 Yext reviews and verified by the G2 Product R&D team. Changes to location data are synced across listings immediately and in real time
Analytics
Based on 226 Yext reviews and verified by the G2 Product R&D team. Provides data or insights into listing performance and engagement
Knowledge Pages (6)
Templates
As reported in 82 Yext reviews. Provides pre-made templates for wiki pages and knowledge articles.
In-Content Feedback
Allows users to leave feedback within a wiki page or knowledge article. 74 reviewers of Yext have provided feedback on this feature.
Versioning and Version History
Allows users to see version history and return to previous versions of wiki pages. 70 reviewers of Yext have provided feedback on this feature.
Decision Trees
Displays knowledge articles to be arranged in a decision tree. 64 reviewers of Yext have provided feedback on this feature.
Duplicate Detection
Based on 76 Yext reviews. Detects any creation of already existing knowledge pages and alerts user
Content Editor
Based on 74 Yext reviews. Enables users to create rich knowledge pages with a combination of text, charts, images, video and audio
Knowledge Dissemination (9)
Page Analytics
Provides data on wiki page and knowledge article use. 81 reviewers of Yext have provided feedback on this feature.
Permissions
Allows administrators to provide permissions and gate pieces of content based on role. This feature was mentioned in 78 Yext reviews.
Knowledge Sharing
Based on 84 Yext reviews. Offers additional tools that facilitate knowledge sharing and collaboration.
Notifications
Based on 80 Yext reviews. Notifies users when changes occur.
Advanced Search
Based on 76 Yext reviews. Offers AI-based search capabilities
Browser Extension
Allows users to capture knowledge from the web This feature was mentioned in 60 Yext reviews.
Organization
Based on 74 Yext reviews. Allows knowledge pages to be organized into sections and subsections as needed
Other Integrations
Integrated with other tools to faciliate the sharing of information 71 reviewers of Yext have provided feedback on this feature.
Knowledge Integrations
Integrates with other knowledge repositories in the business 76 reviewers of Yext have provided feedback on this feature.
Local Search Optimization (6)
Rank Tracking
Based on 126 Yext reviews. Monitor and report on ranking in local search results
Online Listings
Based on 141 Yext reviews and verified by the G2 Product R&D team. Report on local citations and distribute accurate listing data to directories and search engines
Google My Business
Based on 147 Yext reviews and verified by the G2 Product R&D team. Optimize or automate content for Google My Business
Reputation Management
Based on 128 Yext reviews and verified by the G2 Product R&D team. Monitor online reviews and brand reputation
Social Media
Based on 107 Yext reviews and verified by the G2 Product R&D team. Integrate with social media and offer management or automation tools
Dashboards and Reporting
Based on 147 Yext reviews and verified by the G2 Product R&D team. Provide insights and data visualizations from a comprehensive dashboard
SEO Auditing & Monitoring (4)
SEO Alerting
Delivers instantaneous notifications to alert users to significant issues or changes that could compromise a website's SEO health. 17 reviewers of Yext have provided feedback on this feature.
SEO Auditing
Evaluates a website's overall SEO health and recommends actions to correct potential issues or improve content. 16 reviewers of Yext have provided feedback on this feature.
SEO Change Tracking
As reported in 16 Yext reviews. Maintains a full record of changes to website content or infrastructure, and provides access to historical snapshots or backups.
Technical SEO
Provides an SEO web crawler that consistently monitors and identifies technical issues within a website. This feature was mentioned in 15 Yext reviews.
SEO Content & Rankings (5)
Link Building
Provides tools for backlink analysis and identifies relevant link building opportunities. This feature was mentioned in 29 Yext reviews.
Keyword Research
Suggests related keywords for a given search term and provides metrics such as keyword volume, difficulty, and competition. This feature was mentioned in 30 Yext reviews.
SERP Rank Tracking
Tracks organic rank for targeted keywords and reports on current and historical metrics for average position, visibility, share of voice, traffic, etc. 29 reviewers of Yext have provided feedback on this feature.
Localization
Based on 15 Yext reviews. Provides keyword ranking data based on geographic location and device type.
Content Insights
As reported in 14 Yext reviews. Offers tools to optimize SEO content such as long-tail keywords, audience insights, content intelligence, or an AI writing assistant.
SEO Reporting (4)
Competitor Analysis
Based on 29 Yext reviews. Provides competitor data on key metrics such as backlinks, SERP rankings, organic search traffic, domain strength. etc.
Data Visualization
Based on 14 Yext reviews. Displays rankings and key metrics visually, such as through charts or graphs
Custom Reports
As reported in 14 Yext reviews. Enables users to build customized SEO reports
White Label
Based on 13 Yext reviews. Enables users to add their own branding to SEO reports
Content & Collaboration (6)
Content Calendar
Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. 95 reviewers of Yext have provided feedback on this feature.
Content Library
As reported in 93 Yext reviews. Allows users to upload and publish brand content from a shared library.
Shared Inbox
As reported in 89 Yext reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.
Approval Workflows
Automates the content approval process to ensure social posts are approved by managers or clients before publishing. This feature was mentioned in 91 Yext reviews.
Users and Permissions
Allows administrators to assign permissions for different users or teams to access certain platform features. 98 reviewers of Yext have provided feedback on this feature.
Content Creation
Provides features for creating or editing social media assets. 89 reviewers of Yext have provided feedback on this feature.
Knowledge Management (3)
Knowledge Base
Enables the creation of an internal repository of knowledge articles 49 reviewers of Yext have provided feedback on this feature.
Publishing Workflows
As reported in 41 Yext reviews. Provides workflows for writing, editing, approving, and publishing knowledge article content
Analytics
Helps users understand which knowledge articles are working and identifies areas of improvement 49 reviewers of Yext have provided feedback on this feature.
Customer Support (3)
Intelligent Search
Based on 39 Yext reviews. Offers a search function that auto-suggests the knowledge articles that best fit the agent’s query
Suggestions
Analyzes customer support tickets or conversations to suggest relevant knowledge articles 38 reviewers of Yext have provided feedback on this feature.
Decision Trees
Allows for the creation of flowcharts or decision trees that guide agents step-by-step through resolving customer issues This feature was mentioned in 31 Yext reviews.
Compatibility (3)
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications. This feature was mentioned in 18 Yext reviews.
File Types
Offers search for a variety of file types. This feature was mentioned in 17 Yext reviews.
Global Language Support
As reported in 15 Yext reviews. Ability to search in multiple languages without any additional work required.
Search Queries (5)
Typo Tolerance
Ability of search to handle typos. 17 reviewers of Yext have provided feedback on this feature.
Faceted Search
Based on 17 Yext reviews. Allows the end user to filter and refine search results.
Synonyms
Based on 16 Yext reviews. Ability to define synonyms for search terms.
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query. 13 reviewers of Yext have provided feedback on this feature.
Natural Language
As reported in 17 Yext reviews. Allows the user to search in a natural, intuitive manner.
Functionality (3)
Personalization
As reported in 17 Yext reviews. Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Based on 19 Yext reviews. Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Based on 17 Yext reviews. Ability to plug the search capabilities into other applications or tools.
Search Setup (4)
Indexing
Analyze and index e-commerce data and define searchable fields 29 reviewers of Yext have provided feedback on this feature.
Auto Complete
Based on 29 Yext reviews. Provide algorithms to provide users with suggested results as they type
Product Information
As reported in 31 Yext reviews. Define how product information (attributes, brand, type) can be searched and in what combination
Stemming
Search for alternative variations of a word to deliver more accurate results 25 reviewers of Yext have provided feedback on this feature.
Product Discovery (5)
Recommendations
Provide recommendations based on what users are searching for This feature was mentioned in 30 Yext reviews.
Conversion
Monitor conversions of shoppers into buyers due to search features 28 reviewers of Yext have provided feedback on this feature.
Personalization
As reported in 28 Yext reviews. Allow companies to personalize the search experience for their shoppers
Faceted Search
Based on 23 Yext reviews. Buyers can refine product searches using filters and product attributes.
Ranking and Relevancy
Rank search results based on relevance, availability, or popularity This feature was mentioned in 29 Yext reviews.
Integration (3)
E-Commerce
Provide integration with e-commerce platforms and shoppping cart software This feature was mentioned in 26 Yext reviews.
PIM
Integrate with Product Information Management (PIM) software This feature was mentioned in 24 Yext reviews.
Merchadising
Support integration with e-merchadising and similar retail software 22 reviewers of Yext have provided feedback on this feature.
Page Customization (4)
Drag and Drop
Allows users to drag and drop items and content to customize their site's look. This feature was mentioned in 40 Yext reviews.
Templates
Based on 37 Yext reviews. Provides ready-made templates for simplified landing page creation.
Advanced Customization
Allows users to edit a page's HTML or CSS code, or add custom code. This feature was mentioned in 38 Yext reviews.
Content Library
Allows users to upload and manage content such as photos, videos, and audio. This feature was mentioned in 36 Yext reviews.
Page Optimization (4)
A/B Testing
As reported in 31 Yext reviews. Enables users to test changes to a page by administering the change to a portion of visitors and measuring conversion.
Mobile Responsive
Creates mobile responsive pages for optimized viewing on mobile devices. 38 reviewers of Yext have provided feedback on this feature.
Web Analytics
Based on 40 Yext reviews. Gives users insight into unique pageviews, conversions, visitor location and device type, etc.
SEO
Optimizes content to increase search engine result rankings. This feature was mentioned in 42 Yext reviews.
Integrations (3)
E-Commerce Integration
Integrates with e-commerce platforms. This feature was mentioned in 32 Yext reviews.
Email Marketing Integration
Integrates with email marketing providers to share captured lead data. 30 reviewers of Yext have provided feedback on this feature.
Domain Integration
As reported in 35 Yext reviews. Allows companies to connect landing pages to their existing domain.
Data collection (5)
Natural Language Processing (NLP)
Provides NLP features for filtering data collection down to specific data points
Data Sources
Provides a wide selection of data sources for aggregated news and MARKET data
Custom Research Sources
Allows users to make custom data collection queries
Lead Enrichment
Provides features for users to verify, correct, and include additional information to a lead in order to enhance data accuracy
Advanced Data Collection
Provides advanced data points including but not limited to company size, org charts, technology installs, company funding history,
Segment Trending (4)
Web
Provides features for tracking competitors websites including information such as pricing changes or new product features
Social
Provides features for tracking competitor activity on social media
Benchmarks
Allows users to benchmark their product against other competitors in order to understand competitive position in the market
Finance
Allows users to know how much financing has flowed to a particular industry with real deal activity visualizations
Analysis (3)
Custom Dashboards
Allows users to create custom market intellignece dashboards
Reports
Allows users to build and export reports for market data
Integrations
Allows users to inegrate dashboards with analytics platforms, CRMs and marketing automation software
Generative AI (6)
AI Text Generation
As reported in 16 Yext reviews. Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary. 16 reviewers of Yext have provided feedback on this feature.
AI Text Summarization
Condenses long documents or text into a brief summary. This feature was mentioned in 25 Yext reviews.
AI Text Generation
Allows users to generate text based on a text prompt. 12 reviewers of Yext have provided feedback on this feature.
AI Text Summarization
Based on 12 Yext reviews. Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt. This feature was mentioned in 84 Yext reviews.
Policy Management - Digital Communications Governance (2)
Communications Policies Enforcement And Tracking
Aids in communications policies enforcement 14 reviewers of Yext have provided feedback on this feature.
Customizable Policy Templates
Provides customized policy templates to fit into organization's requirements 14 reviewers of Yext have provided feedback on this feature.
Surveillance - Digital Communications Governance (2)
Real-Time Monitoring Of Digital Communications Channels
Helps in compliance with internal policies of the organization This feature was mentioned in 14 Yext reviews.
Alert System To Identify And Address Violation Of Policies
Based on 14 Yext reviews. Aids to keep policies in control
Analytics and Reporting - Digital Communications Governance (2)
Tools To Analyze Communication Trends And Patterns
Helps organizations to identify the communication patterns This feature was mentioned in 14 Yext reviews.
Compliance Metrics
Provides features for performance and efficiency This feature was mentioned in 13 Yext reviews.
Compliance Management - Digital Communications Governance (2)
Legal Requirements
Based on 14 Yext reviews. Makes retention policies comply with legal and regulatory requirements
Regulations Change Updates
Keeps the department updated on any changes in regulations 14 reviewers of Yext have provided feedback on this feature.
AI Visibility & Tracking (2)
AI Mention Tracking
Allows the user to monitor where and how often their brand appears in AI-generated search results and conversational AI platforms.
AI Search Ranking Insights
Provides users with the ability to analyze how AI platforms rank and surface their brand in AI-generated search results.
Sentiment & Brand Analysis (2)
AI Sentiment Monitoring
Enables users to evaluate how AI-generated content portrays their brand, detecting potential biases or misinformation.
AI Hallucination Detection
Provides users with the ability to identify incorrect or misleading AI-generated brand mentions that could impact perception.
Competitive Benchmarking (2)
Industry AI Sentiment Benchmarking
Provides users with the ability to analyze sentiment trends for their brand versus industry peers in AI-generated content.
Competitor AI Presence Comparison
Allows users to compare how frequently their competitors are mentioned in AI-generated search results relative to their own brand.
AI Content Optimization (2)
Semantic Optimization for AI Models
Allows users to adapt their content to align with the way AI platforms interpret and categorize information.
AI-Driven Content Recommendations
Offers users insights on how to refine messaging and content structure to improve AI-driven discoverability.
Reporting & Alerts (2)
Real-Time AI Mention Alerts
Enables users to receive instant notifications when their brand is referenced in AI-generated responses.
AI Visibility Reporting
Provides users with detailed reports on AI-generated brand mentions, rankings, and sentiment analysis.
Agentic AI - Landing Page Builders (1)
Cross-system Integration
As reported in 10 Yext reviews. Works across multiple software systems or databases
Agentic AI - Market Intelligence (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Revenue Operations & Intelligence (RO&I) (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 10 reviewers of Yext have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 10 Yext reviews.
Adaptive Learning
As reported in 10 Yext reviews. Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 10 Yext reviews.
Decision Making
Makes informed choices based on available data and objectives 10 reviewers of Yext have provided feedback on this feature.
Agentic AI - Personalization Engines (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SEO Tools (7)
Autonomous Task Execution
Based on 12 Yext reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 12 Yext reviews.
Cross-system Integration
As reported in 12 Yext reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience 12 reviewers of Yext have provided feedback on this feature.
Natural Language Interaction
As reported in 12 Yext reviews. Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 12 Yext reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives 12 reviewers of Yext have provided feedback on this feature.
Agentic AI - Online Reputation Management (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input 29 reviewers of Yext have provided feedback on this feature.
Multi-step Planning
Ability to break down and plan multi-step processes 28 reviewers of Yext have provided feedback on this feature.
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 29 Yext reviews.
Adaptive Learning
As reported in 29 Yext reviews. Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting 29 reviewers of Yext have provided feedback on this feature.
Decision Making
Based on 29 Yext reviews. Makes informed choices based on available data and objectives
Agentic AI - Web Content Management (2)
Cross-system Integration
Works across multiple software systems or databases This feature was mentioned in 16 Yext reviews.
Natural Language Interaction
As reported in 16 Yext reviews. Engages in human-like conversation for task delegation
Agentic AI - Digital Governance (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise Search Software (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Knowledge Base (3)
Adaptive Learning
Improves performance based on feedback and experience 19 reviewers of Yext have provided feedback on this feature.
Natural Language Interaction
Engages in human-like conversation for task delegation 18 reviewers of Yext have provided feedback on this feature.
Proactive Assistance
As reported in 18 Yext reviews. Anticipates needs and offers suggestions without prompting
Agentic AI - Social Media Management (7)
Autonomous Task Execution
As reported in 22 Yext reviews. Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes This feature was mentioned in 22 Yext reviews.
Cross-system Integration
As reported in 21 Yext reviews. Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience 21 reviewers of Yext have provided feedback on this feature.
Natural Language Interaction
As reported in 21 Yext reviews. Engages in human-like conversation for task delegation
Proactive Assistance
As reported in 21 Yext reviews. Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 21 Yext reviews.
AI powered search - Enterprise Search Software (3)
Generative RAG (Retrieval augmented generation)
Embed generative (RAG) capabilities for enhanced answer generation using retrieved content
Relevance Tuning
Allow tuning relevance and ranking through machine-learning or Learning-to-Rank models
NLP & Semantic search
Enable the system to understand and interpret natural-language queries
Compatibility - Enterprise Search Software (3)
File Types
Offers search for a variety of file types.
Federated Search
Ability to search across different data sources, such as databases, intranets, and applications.
Global Language Support
Ability to search in multiple languages without any additional work required.
Functionality - Enterprise Search Software (3)
Personalization
Gives the user targeted, personalized results based on their activity or preferences.
Search Analytics
Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc.
Integrations
Ability to plug the search capabilities into other applications or tools.
Search Queries - Enterprise Search Software (4)
Highlighting
Allows the user to see highlighted results to see which words or phrases match the search query.
Faceted Search
Allows the end user to filter and refine search results.
Typo Tolerance
Ability of search to handle typos.
Synonyms
Ability to define synonyms for search terms.
Technology Glossary Features
View definitions of the features and discover new technology terms.
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